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University of New Brunswick – Offender Case Management Study

Researchers at the Centre for Criminal Justice Studies at the University of New Brunswick Saint John Campus are conducting a survey on current offender case management and supervision practices in the field. The purpose of the current study is to gather information to help inform case management application procedures and training development for staff. This research study is being conducted by Cailey Gilmurray, a graduate student, and her supervisor, Dr. Mary Ann Campbell, Director of the Center for Criminal Justice Studies and Associate Professor in the Department of Psychology at the Saint John Campus of the University of New Brunswick. In order to be eligible to participate in the current study, you must have experience working as a probation or parole officer, forensic/correctional mental health professional, or in another correctional case manager type role in a community-based criminal justice setting in the past 12 months, and have had an active caseload in the past 12 months. We are looking for participants to complete a survey, which will take approximately 30 minutes of your time. The survey will consist of general information including personal characteristics, professional background, and organizational issues. Your participation in this study is completely voluntary, and you may withdraw from the study at any time without penalty. In addition, your participation in the study is not an evaluation of your work performance nor will your employer be aware of your participation in the study. 

Your participation in the current study will be anonymous. However, due to the use of using an American survey portal (Qualtrics), there is always the possibility that information may be accessed externally by an unidentified source under that government’s security legislation. For more information about Qualtric’s security and privacy procedures please refer to their website ( This service uses encrypted security protocols to protect your personal information. In addition, all participants will be assigned an identification number to protect their confidentiality, we will not ask for your name and address or place of work. After data collection is complete, no computer IP addresses will be retained and data will be stored in an electronically encrypted, password protected USB memory storage device. This USB drive will be locked in a cabinet at the University of New Brunswick Saint John Campus when not in use with access restricted to only the researchers noted above. Paper formats of the questionnaire will also be available. No one person’s information will be singled out. Only aggregate (i.e., summary) combined data will be reported to summarize the findings.

After completing the survey, you will have the opportunity to select whether or not you would like to have your name entered in a random prize draw for various online gift cards (e.g., Amazon, Indigo/Chapters) available in North American stores and online. Winners of the prize draw will be contacted by June 30th, 2016. After winners have been notified their contact info will be securely destroyed. The prize draw information will be stored in Qualtrics  separately from individual respondent data. The contact information that you provide in Qualtrics only will be used to contact prize draw winners or to distribute study results if you selected that as an option.

To take part in the survey, please CLICK HERE

If you have any additional questions about the current study please contact Dr. Mary Ann Campbell at (506) 648-5642 (, Cailey Gilmurray ( , or Dr. Lisa Best, Chair of the Human Research Ethics Committee at (506)-5908 ( REB File Number: 032-2015.