4.45pm – 5.30pm GMT+03:00, 27 October 2025 ‐ 45 mins
Thematic Workshop Sessions


Commanding Officer of the Intelligence Bureau, Suffolk County Sheriffs Office

Senior Capability Consultant, Visual Analysis Pty Ltd, Australia
Helen Glazebrook is a leading criminal intelligence expert who has applied her skills across a broad range of intelligence environments over the last twenty-five years including law enforcement, national security, regulatory and corrective services completing her last government role with the Australian Criminal Intelligence Commission. Helen has delivered the Queensland Corrective Services Intelligence Review providing both a high-level strategic response as well as a deep dive operational review into intelligence practice, process, technologies and legislative amendments to improve proactive sharing of intelligence between correctional and law enforcement agencies.
Since completing a Winston Churchill Fellowship on international best practice in corrections intelligence, Helen has developed a comprehensive intelligence capability framework for Australian Border Force, Immigration Detention Operations and is now continuing her support to ABF as a Strategic Advisor implementing the capability framework she delivered in 2024.
Most recently Helen has undertaken a current state intelligence review for Western Australia Corrective Services to provide their senior executive with a roadmap to develop further support for their intelligence services.
Helen has a Degree in Justice Studies majoring in intelligence and investigations, is trained in human source management, exercise writing and exercise management and has completed the Diploma of Correctional Administration (Intelligence). Helen was previously a tutor and coordinator of intelligence studies at Queensland University of Technology.
Helen was awarded the AIPIO Publication Award for 2023 for her Winston Churchill Fellowship paper, has received an Australia Day Award by the Australian Federal Police, and now Chairs the Corrections Intelligence Network Group for the International Corrections and Prison Association.
Helen recently founded IntelAbility Pty Ltd to enhance intelligence in the justice sector.

Commanding Officer of the Intelligence Bureau, Suffolk County Sheriffs Office
Investigator Lieutenant Shawn #L-142, a distinguished member of the Suffolk County Sheriff’s Office with 20 years of dedicated service, including eight years specializing in Corrections Intelligence, currently leads the Sheriff Office Intelligence Bureau. Under his command, the bureau is structured into several critical units: the Gang Intelligence Unit, Internal Security Unit, Data & Analytics Unit, Sheriff’s Anti-Trafficking Unit (focusing on Human Trafficking), Task Force Officers, in addition to a pioneering national multi-agency Corrections Intelligence Center.
With a sophisticated approach that marries cutting-edge technological advancements with investigative methodologies tailored for the corrections landscape, Investigator Lieutenant Springsteen has adeptly directed numerous investigations. His oversight has culminated in understanding criminal motivations and serious organized crime including gang-related violence, drug possession, and conspiracy. Through the implementation of innovative, data-driven intelligence frameworks, he has played a pivotal role in fostering a safe and secure atmosphere within correctional facilities and the wider community alike.
Investigator Lieutenant Springsteen is unwavering in his commitment to spearhead proactive investigations, harnessing corrections intelligence and forging synergistic partnerships with allied agencies. His strategic vision and leadership aim to further expand comprehensive networks that effectively address threats to public safety, thereby ensuring the continued protection and well-being of our communities.
Under Lieutenant Springsteen's leadership the Corrections Intelligence Center is supporting the newly established Corrections Intelligence Network Group.