Speakers
Parallel Workshops
The Namibian Correctional Service (NCS) implemented the Project ECHO (Extension for Community Healthcare Outcomes) model in 2024 to strengthen clinical capacity and improve access to specialized healthcare support within correctional facilities. Using a hub-and-spoke tele mentoring approach, the program established a central ECHO hub, trained multidisciplinary teams, and deployed virtual learning infrastructure across 11 facilities, covering 77% of NCS sites. The curriculum focuses on HIV, tuberculosis, and other priority health conditions, delivered through case-based discussions and mentorship supported by the Ministry of Health and Social Services. Early implementation outcomes show increased participation of healthcare professionals, improved knowledge exchange, and reduced professional isolation among staff in remote facilities. The program has also enhanced service delivery by fostering collaborative problem-solving and consistent clinical guidance. Key challenges include intermittent internet connectivity and operational constraints within facilities. Future plans involve expanding topic areas to include broader correctional service needs, increasing site coverage, and strengthening facilitation capacity. The NCS Project ECHO initiative demonstrates the feasibility and value of technology-enabled mentorship in advancing equitable, high-quality healthcare in correctional environments and offers a scalable model for similar settings across the region.