9.52am – 10.30am ACST, 25 May 2023 ‐ 38 mins
Parallel Workshops
The presentation discusses the NEC tablet and in-cell technology at Clarence Correctional Center (CLA). This has brought about a range of benefits for inmates. One of the most significant benefits is the access to educational, vocational resources and an improved ability to stay connected with friends and family.

Account Director, NEC Australia

General Manager Justice Operations, Serco, Australia
Nicholas Rowe is the General Manager of Justice Operations for Serco ASPAC. Nicholas oversees the justice operations for the Asia-Pacific Justice and Immigration business, having worked in senior operational leadership roles in the UK, Australia and New Zealand within Corrections facilities, including the South Queensland Correctional Facility. With nearly 30 years of experience in the field of justice and corrections across these jurisdictions, in both public and private sectors, Nicholas has a proven track record of successfully leading large-scale justice operations and projects. He has a deep understanding of the complexities of the justice system and a commitment to delivering innovative solutions that improve the efficiency and effectiveness of justice services. Nicholas is highly skilled in operational leadership, project management, stakeholder engagement, innovation and team leadership, and has a reputation for delivering results.
Business Development Director, Serco ASPAC, Australia