In Austrian prisons, processes and their documentation are usually carried out analogously. Furthermore, the main use of stationary computers does not always make direct digitized data acquisition possible, which poses a challenge in summarizing events for the daily changes between day and night shifts.

To counteract the loss of information from incidents and observations and to provide digital process support during the handover of duty, a prototype of a mobile application was devel-oped in this thesis for the mapping of the handover and handling of an automatic briefing. To this end, the current process flows were observed and modelled beforehand, and requirements for digital process support of active prison guards were determined through interviews. The prototype was evaluated in two iterations by justice officials and experts with a background in social sciences, implementation technology. 
The results show how a mobile application for digital service handover processes in Austrian prisons can be designed and which functions it should support. Additionally, the added value for the standardization of work processes and the cross-service transfer of knowledge among colleagues and between departments was researched. Furthermore, the challenges posed by the individual processes and grown processes in the individual prisons as well as by the necessary integration into security-critical justice systems are shown.