Speakers
Carrie Peters
Parallel Workshops
People in contact with the justice system face disproportionate levels of long-term health conditions, unmet mental health need and barriers to routine primary care. This presentation shares learning from Ingeus’ Health Trainer Services, a scalable approach strengthening pathways between probation, prisons and health and wellbeing partners. The service supports people experiencing multiple disadvantage, where trauma, low confidence and low health literacy can lead to missed appointments and escalating crisis.
Lived-experience Health Trainers offer trauma informed, person centred support, combining holistic assessment with a co-produced Personal Health Plan, practical goal-setting and advocacy. By building trust and staying alongside people through setbacks, Trainers act as system navigators and “connectors”, making mainstream services more accessible. The model depends on collaborative partnerships. Health Trainers work closely with Probation Practitioners through joint visits, updates and three-way appointments, and liaise with NHS partners to support GP registration, attendance and re engagement with primary and specialist care. Voluntary and community organisations extend pathways into recovery, education and wellbeing, supporting continuity beyond statutory contact. Service effectiveness is demonstrated through outcomes and external review. In 2024/25, 317 people were referred and 282 received intensive support and a Personal Health Plan, with access enabled to 50+ community services across Leicester City and Leicestershire. 76% fully achieved their health goals and 86% at least partially achieved their goals. A 2021 review reported improvements in exercise (+19%), self efficacy (+14%), mental health (+12%), wellbeing (+13%) and diet (+8%), and found participants 2–4 times more likely to complete probation supervision than comparable peers.
James Foreman is the Regional Manager for the Ingeus Justice team in the UK, part of the APM Group, where he leads the delivery of high-quality rehabilitative services across both custodial and community settings. With responsibility for more than 10 justice contracts, James plays a pivotal role in ensuring services are safe, effective, and genuinely life changing for the people they support. Bringing over 25 years’ experience across the criminal justice system, James has spent nearly half of his career working within prisons, including both male and female establishments, where he held senior roles such as Resettlement Manager. This frontline experience continues to shape his values-driven approach to leadership, service design, and partnership working.
James is widely respected for his role in supporting the design, bid development, mobilisation, and management of complex contracts. As a contract manager, he has built a strong reputation for delivering high quality services, underpinned by excellence, innovation, and an unwavering focus on outcomes. He is particularly recognised for his creative thinking and his ability to develop new opportunities through collaborative and innovative ways of working. A passionate advocate for lived experience, James is proud to work alongside inspirational colleagues who have transformed their own lives and now use that experience to support others. He is particularly committed to creating meaningful opportunities for young adults, especially those with care experience. Driven, compassionate, and values led, James remains deeply motivated by one simple goal: helping people build brighter, safer, and more hopeful futures.