Discipline, Hierarchy, and Obedience: The Impact of Organizational Culture on Prison Staff (PID131)

1.30pm – 2pm GMT+03:00, 30 October 2025 ‐ 30 mins

Thematic Workshop Sessions

This session explores how organizational structure, training, and institutional culture shape the identity of prison staff in Chile and influence their attitudes toward social reintegration. Drawing on a survey of over 1,300 prison officers and interviews with staff and training academy professionals, the research highlights how a militarized institutional doctrine prioritizes security over rehabilitation, deeply influencing staff roles and workplace dynamics.

The findings reveal a strong culture of discipline and obedience that, while fostering loyalty, also generates tensions between tradition and the need for reform. This culture, along with working conditions and identity formation processes, has serious implications for staff mental health—issues often stigmatized and treated as incompatible with institutional values.

The study proposes a set of organizational recommendations aimed at improving working conditions, training, and institutional culture. Central to these is the need to support prison staff mental health through structural changes that promote a healthier, more inclusive, and reform-oriented work environment.
 
Moderated by Doug Dretke, Deputy Chair, Staff Training and Development Network, ICPA, United States