Coaching for Change: Supporting Prison Staff from the Inside Out (PID053)

2pm – 2.30pm GMT+03:00, 30 October 2025 ‐ 30 mins

Thematic Workshop Sessions

Spark Inside is a UK-registered charity that has delivered accredited, high-quality coaching programmes in prisons across England for over a decade. Initially focused on coaching people in prison, the charity expanded its services during the Covid-19 pandemic to include prison staff. Its life coaching programme offers staff across all operational grades - along with those from probation, youth intervention, and education - a reflective space and practical tools to enhance wellbeing.

Spark Inside defines coaching as a facilitated conversation that empowers individuals and groups to discover their own solutions. Unlike mentoring, coaching avoids giving advice, instead fostering self-sufficiency, independence, and personal responsibility. Using techniques such as powerful questioning and thought-provoking prompts, coaching supports transformation and goal achievement for those living and working in prison environments.
 
This presentation shares findings from an evaluation of the prison staff coaching programme, conducted between March and December 2023. Using an appreciative enquiry approach - focusing on strengths rather than problems - the evaluation explored the experiences of participating staff. Key objectives included understanding the perceived impact of coaching, areas of life addressed, benefits reported, retention in service, and effects on workplace skills and motivation. It also gathered suggestions for programme improvement.
 
The paper will outline the evaluation methodology, present findings, and offer recommendations for future delivery. It will conclude with an audience discussion exploring the potential value of coaching in other organisations, barriers to improving staff wellbeing, and other programmes supporting prison staff health and wellbeing.
 
Moderated by Doug Dretke, Deputy Chair, Staff Training and Development Network, ICPA, United States