The human aspects of communication technologies: vulnerable people-in-prison and video links (PID017)

11am – 11.38am ACST, 25 May 2023 ‐ 38 mins

Plenary

This presentation is based on the ARC-funded Digital Criminal Justice Project: Vulnerability and the Digital Subject (2021-2024) that concerns the accelerating digitalisation of criminal justice and the impacts on vulnerable populations. Initial findings from fieldwork interviews with Australian legal practitioners and judges indicate real benefits of remote access technologies for vulnerable complainants and witnesses. The fieldwork data also indicate increased convenience and efficiencies in the administration of justice through such innovations. However, the initial data reveal challenges in relation to the use of remote communication technologies by vulnerable people-in-prison. This paper will examine the human aspects of technological communication focusing on vulnerable defendants and offenders: their abilities to engage with remote access technologies, effectively communicate, participate in and comprehend their remote legal matters.