Serco’s strategy to improve prisoner wellbeing outcomes through innovation (PID141)

3.30pm – 4.15pm EDT, 24 October 2022 ‐ 45 mins

Parallel Workshops

We explain how IT innovations have enabled a step-change in our Healthcare and Psychology Service provision in custodial settings as a result of the COVID-19 pandemic. 
Backed by Psychological research, technology has enabled a series of innovations focussed on the health and wellbeing of both colleagues and prisoners in our care – a consideration brought to the forefront because of the pandemic.  From personal health screening, to counselling to self-service TVs for prisoner services, Serco has led the way in UK custodial settings in trying to make life better for all.