Speakers
Parallel Workshops
The global pandemic required to reconsider the role of technology in operations. Correctional Service of Canada (CSC) assessed how it could support the rehabilitation and reintegration of offenders, offender programming, offender education, and family visitation. CSC piloted a blended virtual program delivery with self-study to meet the programming needs of offenders. With the restriction of public access to institutions, CSC expanded a cloud based learning management system that allows offenders to access a variety of educational courses using an interactive digital learning environment. CSC also developed an Offender Video Kiosk to connect offenders to courts, Health Services, Psychology, Program Delivery and Family Visitation. This session will explore the lessons learned through the implementation and expansion of these solutions by CSC to become a more efficient, effective, and flexible organization in the dawn of the pandemic recovery.