This presentation explores two major topics:
- How increasing the communication options for inmates can increase and improve these connections during incarceration,
- How these connections can influence positive outcomes.
The “old normal” isn’t for everyone. For some, seeing a face through video visitation is far more powerful than a phone call, while for others, text, video and voice messages are preferred.
Ways in which a prisoners’ outside support network plays a factor in optimizing post-incarceration outcomes will be outlined. Christopher Ditto, Vice President of Research & Development with ViaPath (formerly known as GTL), will explore the measured impact that new digital communications have had on prisoner connections with the outside, gleaned from analyzing the 500 million inmate calls, 22 million video visits, and 186 million messages processed by his company’s platform each year.
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Christopher Ditto
Senior Vice President of Research & Development, ViaPath Technologies, United States
Christopher Ditto is the Vice President of Research & Development for ViaPath, the largest provider of inmate communication technology in the United States. Over the last decade, Mr. Ditto has worked on building tablet resources and implementing tablet programs for over 400 correctional facilities serving over 350,000 inmates daily, as an engineer, software architect, and project manager. Mr. Ditto is based in Silicon Valley and has previously written a 500-page book, Webmaster Answers, and won a 2008 Webby Award while working for a large international interactive advertising agency. He received his Bachelor of Arts, with honors, from University of California, Berkeley and a Master’s in Journalism from New York University.
