Implementation and adaptation of digital tablets in Corrections Victoria prisons (PID029)

2.05pm – 2.40pm ACST, 25 May 2023 ‐ 35 mins

Parallel Workshops

Since the start of the COVID-19 pandemic, restrictions on prisoners and prison staff have served to highlight the acute need for in-cell digital technology to support prisoners’ and staff members’ learning, communication, and wellbeing in prisons. Digital technology has a key role to play in the future of corrections provision, but the specific nature of that role will inevitably vary across contexts, and be informed by the needs of staff, prisoners, and relevant external partners.

In this presentation, we examine the use of digital tablets in Corrections Victoria prisons since 2021, and the way in which, at each stage, the project has been adapted to the varied and changing needs of prisoners and staff members.

We will share findings from the initial design stage of the project, as well as ongoing insights and future prospects, and the challenges we have faced with implementation.

Speakers

James Levy

Business Development Director, Socrates Software, United Kingdom

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Michael Page

Corrections Victoria, Australia

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James Levy

Business Development Director, Socrates Software, United Kingdom

As the director of Socrates Software and L&G International, James is committed to his vision of creating positive changes that instigate positive outcomes for those among the least fortunate in our society.

He believes that putting digital devices which prioritise rehabilitation and education in the hands of the incarcerated can make the world a better place — and this focus is paying off for those who now have access to these devices. Under James’s direction, his companies continue to roll out unique tablet platforms across prisons and jails on three continents, collaborating with health and employment services in order to curb recidivism and bring hope into the lives of those struggling to escape the incarceration system.

James has over 15 years of experience working directly with government agencies around the world, often transitioning them to new technologies.

Between L&G International and Socrates Software, James is responsible for the Account Management of over 200 current prison and probation customers across the globe.

L&G continues to provide mission-critical devices and systems to Prison Services around the world. Cellphone and RF control/detection, jamming and bug sweeping are everyday activities for L&G.

James also oversees the providing of Mobile Phone Control/Denial systems to prisons worldwide.

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Michael Page

Corrections Victoria, Australia

Michael Page is the Managing Director of Michael Page Consultants. Michael assists clients meet their operational objectives and strengthen public safety and protection, by working with them to fully understand and mitigate business risk across their long term digital and technology requirements, ensuring operational stability and resilience as primary objectives. Michael provides overall strategic direction and focused delivery of future proofing change programs within Justice operations, with a proven track record in business process design and transformation with a particulate talent for seeing the bigger picture.