Digital Transformation in the Desert: How Pima County's Jail System Has Empowered Inmates With Modern Technology (PID046)

9.15am – 9.50am EDT, 23 April 2024 ‐ 35 mins

Room: Ballroom

Parallel Workshop Session

In the heart of the Sonoran Desert, Pima County's jail system has revolutionized inmate connectivity by introducing inmate tablets for direct access to resources and communication, all running over a modern wireless inmate network. This digital shift, led by Lt. Raymond F. Beers II and the ViaPath Technologies team, replaced analog systems and older technology with advanced tech solutions, enabling enhanced educational, legal, and reentry support. The changes have significantly increased inmate engagement and transformed daily operations, and succeeded in making digital the new normal.