A decade ago, Gartner advised IT leaders to prepare for the converging, aligning and integrating of IT and OT environments in their organisations. Today, this convergence is the core Industry 4.0. This presentation is a follow up on my presentation at ICPA 3 years ago. I will cover the operational benefits of capitalising on this synergy in the area of physical security and facilities management and share with you the strategies adopted to achieve this capability.

We have implemented a new 5G Integrated Command Centre (ICC) at AETOS, which is also the first of its kind that offers unified capabilities for security and facilities management. The ICC aims to adopt metaverse applications that will expand the organization’s capabilities beyond security. Unlimited data from security, safety and building management systems can now be fed into an AI alert-based automated workflow process, and visualised in a real-time digital twin environment. Operators will then spend more time on decision-making and solving issues instead of having to decipher individual datasets. Enabling Ai powered predictive maintenance also reduces disruptions to our critical security operations. With the 3D digital twin, the ICC platform is an example of how industry 4.0 and digital twin can transform and unify security and business operations.

This presentation aims to show that the concept presented 3 years ago can and has become reality and that Corrections facilities will benefit from implementing such systems.