Challenges and Barriers for CSC's Volunteer Program (PID024)

11am – 11.45am EDT, 27 October 2022 ‐ 45 mins

Parallel Workshops

While the pandemic has shown us that volunteering can innovate and evolve, and volunteers can provide more and different options to engage offenders, we still face many barriers to expand the program. Most of the volunteers in our institutions are older, retired individuals who are motivated by their faith to volunteer or a personal commitment to self-help programs that have helped them, like Alcoholics Anonymous. The Correctional Service of Canada (CSC) is currently developing performance measures for the volunteer program. We will be focusing on developing qualitative indicators from a new satisfaction survey for volunteers. Discussions at ICPA 2022 will assist in strengthening performance measures, evaluation approaches and research questions so that more effort can be directed into establishing the value of volunteers in rehabilitation globally. This workshop will provide helpful input into the first meeting of the new ICPA Network Group on Volunteers.