"Being in Constant Communication is Wonderful": A Case Study on Integration of Smart Technologies Into Prisons in Türkiye (PID189)

1pm – 1.30pm GMT+03:00, 29 October 2025 ‐ 30 mins

Thematic Workshop Sessions

How can digital innovation support prisoner rehabilitation and improve prison operations? This presentation explores the transformative impact of smart technologies within the correctional system, drawing on a unique case study from Türkiye. The "Integration of Smart Technologies into Prisons (ACEP)" project introduces biometric systems, multimedia booths, and video-call infrastructure to enhance inmate access to digital services and maintain meaningful connections with the outside world.

Backed by field data collected in 2022 and 2023 - including surveys with convicts, interviews with correctional staff and developers, and direct onsite observations - the study reveals the real-world outcomes of digitalization behind bars. Key findings demonstrate improvements in inmate communication, rehabilitation opportunities, and administrative efficiency.

By combining human rights considerations with operational goals, the project offers valuable insights for correctional institutions worldwide exploring similar technological transitions. Findings from the study provide a deeper understanding of how the use of digital technologies can improve the effectiveness of the correctional system for offenders, their families and staff by addressing many challenges simultaneously.
 
Moderated by Simon Bonk, Chair, Technology Solutions Network, ICPA, Canada