In high-pressure sectors like justice and corrections, staff well-being is often overlooked in favor of operational efficiency. However, digital technologies can serve both objectives simultaneously. This presentation explores how Turkey’s National Judiciary Informatics System (UYAP) not only digitizes judicial processes but also significantly contributes to the mental, emotional, and operational well-being of justice personnel.
By reducing bureaucratic overload, enhancing inter-agency coordination, and providing secure access to judicial files, UYAP empowers staff to work smarter - not harder. The system has enabled flexible work arrangements, increased transparency, and simplified documentation, all of which play a critical role in minimizing stress and burnout. Additionally, UYAP's built-in training modules and helpdesk support foster confidence and digital literacy, especially among newly recruited or technology-shy staff.
Attendees will gain practical insights into how a large-scale digital platform like UYAP can be leveraged to create a healthier, more sustainable workplace environment in the justice sector. Real-world examples will demonstrate the link between digital transformation and human-centered outcomes, offering valuable lessons for jurisdictions seeking to balance innovation with staff support.
Whether you are a policy-maker, ICT expert, or correctional leader, this session will inspire you to rethink the purpose of digital infrastructure - not just as a tool for data processing, but as a strategic asset for human well-being.
Moderated by Marayca Lopez, Board Member, ICPA, United States
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Mehmet POSTGÖREN
Branch Manager, Directorate General For Information Technologies, Ministry of Justice, Türkiye
Mehmet Postgören began working at a correctional facility in 2001. In 2003, he received expert user training for the UYAP Information System software developed by HAVELSAN A.Ş. for correctional facilities. In 2005, he joined the General Directorate of Information Processing as a business analyst for correctional facility software, during which time he completed two rounds of business analyst training. He contributed to the nationwide rollout of the UYAP Cte subsystem across all correctional institutions.
Since 2011, Mehmet has served as the Call Centre Branch Manager for the UYAP Information System, while also working as a business analyst for correctional institution software and project manager for the ACEP project.
