The Development and Implementation of New Digital Systems and the Implications on the Norwegian Correctional Service (PID031)

2.30pm – 3.15pm ICT, 26 February 2025 ‐ 45 mins

Workshop Session

The Norwegian Correctional Service have a big focus on modernizing ourselves with the use of digitalization. We have several digitalization projects that will have an impact on our staff, offenders and the families and friends of inmates. Examples of this are the use of electronic monitoring for custody, a more modern system for the school services for inmates (Utvei), a new OMS system and a digital self service system for inmates.
Our biggest projects is a new OMS system. Norwegian Correctional Service have been using 5 different systems daily to manage and operate everyday life in the correctional service. One of the main challenges in this scenario is the fact that probation and prisons use different system that do not naturally interact with each other. This has made cooperation between staff and sharing of necessary information difficult. The use of our new OMS system together with our other digitalization projects will have an impact on daily life in prison and probation.