How do you deliver timely, efficient, and secure healthcare to thousands of inmates spread across an entire country? Türkiye has answered this question with a bold and innovative step: the e-Doctor system. This cutting-edge digital solution is transforming the way correctional healthcare is delivered - eliminating unnecessary transfers, reducing costs, and bringing doctors virtually inside prison walls.
In a world where digital transformation is reshaping public services, Türkiye’s e-Doctor initiative offers a compelling case study of how technology can enhance inmate well-being, reduce operational strain, and strengthen institutional safety. Currently implemented in 176 prisons nationwide, the system allows remote medical consultations, digital prescriptions, triage support, and health record integration - all while maintaining strict security standards.
Moderated by Kate Muslera
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Berker KÜÇÜKÇETİN
Chief of R&D Project Office, Administrative Officer, General Directorate of Prison and Detention Houses, Türkiye
Berker Küçükçetin is working at the General Directorate of Prisons and Detention Houses of Türkiye under the Ministry of Justice and is also a prison administrator. He is actively involved in the ACEP Project and other digitalization initiatives in Turkish prisons. These projects have made possible services such as video calling, e-doctor services and the digital sending of letters and petitions.
As a two-term member and Türkiye representative of the EuroPris ICT expert group, Mr. Küçükçetin actively promotes digital transformation in correctional systems at the international level. He is also working to establish a prison digitalization cooperation network among other states.
