An Overview of the Design and Implementation of Performance and Risk Management Dashboards in the Irish Prison Service (PID006)

2.55pm – 3.30pm EDT, 22 April 2024 ‐ 35 mins

Room: Meeting Room 9

Parallel Workshop Session

It is an ambition of the Irish Prison Service to be a data-driven organisation whereby our objectives, operations and processes are based upon a thorough understanding of the needs of our stakeholders and the effectiveness of our interventions. We have been designing the processes to make this ambition a reality since 2020. Leveraging our key information management systems, we have developed dashboards containing the right performance and risk metrics to facilitate smarter, faster data-driven decision-making on mission critical issues, resulting in a more efficient distribution of resources. This presentation illustrates the process behind that design and roll out process, which is rooted in the principles of user focused design and delivery. It also highlights the rich learning gained during the implementation phase on how to drive success and encourage buy-in. Finally, it outlines the next steps in terms of embedding a culture of data-driven decision making across the organisation.