Can digital platforms improve safety and wellbeing in community corrections? (PID118)

4.15pm – 5pm EDT, 26 October 2022 ‐ 45 mins

Parallel Workshops

This presentation aims to examine the potential for digital technology to enable more effective support for people returning to the community, either leaving prison or on day release. More effective in this context is defined as improving the safety and wellbeing of service users and staff.
The specific product we examine in this paper is Socrates 360 - a digital platform providing support for people in prison and as they return to the community. The rise of in-prison lockdowns and of remote probation supervision since the start of the COVID-19 pandemic have served to highlight the acute need for new means of communication for people in prison and on probation, as well as for new ways of delivering content and services that can support service user wellbeing and safety.
The Socrates 360 platform, delivered via tablets and smartphones, seeks to meet this need. The product is being rolled out in prisons and probation areas in the US, Australia, England and Wales.