We are hiring: ICPA Event Support, Membership and Administration Officer

• Assist in planning, organizing, and executing ICPA events, including conferences, workshops, and webinars.
• Coordinate with vendors, venues, and service providers for event logistics.
• Support event registration processes and speaker and attendee communication.
• Work closely with host organizations from a range of international jurisdictions.
• Assist in the clean-up of registration data to in ICPA’s event management processes.
• Provide on-site support during events, ensuring smooth operation and addressing any issues that arise.
• Create detailed registration lists and exports tailored for sponsors.
• Generate event registration reports to provide the team with insights.
• Contribute to structured archiving processes for materials from past, present, and future events.

• Process new memberships and renewals and respond to member inquiries.
• Maintain accurate and up-to-date membership records in the database.
• Contribute to the development of membership engagement strategies and initiatives.
• Support in data cleansing efforts to maintain the integrity of ICPA’s contact databases.

• Perform a range of administrative tasks including correspondence with members and other key stakeholders, and office organization.
• Assist in preparing reports, minutes, and documentation related to meetings and events.
• Support the maintenance and utilization of centralized systems and online services.
• Undertake other tasks as requested by the Executive Director, Business Manager, and Events Manager, ICPA.

• Experience in event planning, administration, or a related field.
• Strong organizational skills with the ability to handle multiple tasks simultaneously.
• Excellent communication and interpersonal skills, with a focus on customer service.
• Ability to communicate respectfully cross-culturally.
• Proficient in Microsoft Office Suite and comfortable learning new software.
• Familiarity with CRM systems or membership databases is beneficial.
• Relevant qualifications in Event Management, Business, Marketing, Communication is advantageous.

• Fluency in written and verbal English is required. Knowledge of other languages is advantageous.
• Familiarity with the corrections and prisons field, criminal justice, or related sectors is desirable.
• Self-motivated and able to work independently, as well as collaboratively, within a remote working environment.
• Strong organizational skills and attention to detail.

• Contractor position: enjoy the flexibility to set your own work hours and work from the comfort of your own home.
• International travel: opportunity to travel internationally to attend and represent ICPA at conferences, events, and meetings.
• Meaningful impact: contribute to the advancement of humane and effective correctional practices on a global scale.
• Professional growth: gain exposure to international networking opportunities, and the chance to develop skills in event management, Association / membership organisation support, non-profit management, and administration.