ICPA is hiring!

• Perform a range of administrative tasks to support the successful work of the Association, including correspondence with members and other key stakeholders, virtual office organization, and finance-related tasks.
• Assist in organizing meetings and preparing reports, minutes, and documentation related to meetings and events.
• Support the maintenance and utilization of centralized systems and online services.
• Undertake basic photo editing (e.g., retouching, resizing) and edit video content (e.g., trimming, adding text/effects), while maintaining attention to detail.
• Undertake other tasks as requested by the Executive Director, Business Manager, and Events Manager, ICPA.

• Undertake communication with members as directed by the Executive Director and/or Business Manager, ICPA.
• Support the processing of new memberships and renewals and respond to member and external inquiries as required.
• Maintain accurate and up-to-date membership records in the database.

• Provide event support related to ICPA events, including conferences, workshops, and webinars.
• Support event registration processes, upload relevant information pre- and post-events, and undertake speaker and attendee communication as required.
• Work closely with host organizations from a range of international jurisdictions.
• Lead on the clean-up of registration data as directed by the ICPA Business Manager and in accordance with ICPA’s event management processes.
• Provide on-site support during events, ensuring smooth operation and addressing any issues that arise.
• Generate event registration reports to provide the team with insights.
• Contribute to structured archiving processes for materials from past, present, and future events.
• Undertake other tasks as requested by the ICPA Executive Director and ICPA Business Manager.

• Experience in event planning, administration, or a related field.
• Strong organizational skills with the ability to handle multiple tasks simultaneously.
• Excellent communication and interpersonal skills, with a focus on customer service.
• Ability to communicate respectfully cross-culturally.
• Proficient in Microsoft Office Suite and comfortable learning new software.
• Familiarity with CRM systems or membership databases is beneficial.
• Relevant qualifications in Event Management, Business, Marketing, Communication, or a similar field is advantageous.
• Basic proficiency in photo editing, graphic design, and video editing is desirable.

• Fluency in written and verbal English is required. Knowledge of other languages is advantageous.
• Familiarity with the corrections and prisons field, criminal justice, or related sectors is desirable.
• Self-motivated and able to work independently, as well as collaboratively, within a remote working environment.
• Commitment to the mission and values of ICPA

• Contractor position: enjoy the flexibility to set your own work hours and work from the comfort of your own home.
• International travel: opportunity to travel internationally to attend and represent ICPA at conferences, events, and meetings.
• Meaningful impact: contribute to the advancement of humane and effective correctional practices on a global scale.
• Professional growth: gain exposure to international networking opportunities and the chance to develop skills in non-profit/association management and stakeholder engagement.