Plenary
8am – 8.45am ACST, 24 May 2023 ‐ 45 mins
Plenary
Plenary
8.50am – 9.05am ACST, 24 May 2023 ‐ 15 mins
Plenary
Plenary
9.05am – 9.15am ACST, 24 May 2023 ‐ 10 mins
Plenary
Minister for Police, Emergency Services and Correctional Services, South Australia
Plenary
9.15am – 9.30am ACST, 24 May 2023 ‐ 15 mins
Plenary
Plenary
9.30am – 10.15am ACST, 24 May 2023 ‐ 45 mins
Plenary
Fivecast is a case study of successful collaboration, user-focused design and technology delivery in the national security sector. The technology proof of concept that became Fivecast, was created within the collaborative environment of the Data To Decisions Cooperative Research Centre (D2DCRC) - a national collaboration across government, industry and the university sector. Today, Fivecast is enabling a safer world. We help organisations explore masses of data to uncover actionable insights critical to progressing security missions and protecting global communities. This presentation will describe the research & development, culture and management practices that started with a simple idea and led to the delivery of world leading capabilities to the 5-eyes community.Plenary
10.15am – 10.45am ACST, 24 May 2023 ‐ 30 mins
Plenary
Chief Information Officer, Director, Information Technology Division, New Mexico Corrections Department and Past-President, Corrections Technology Association, USA
Coffee Break
10.45am – 11.15am ACST, 24 May 2023 ‐ 30 mins
Coffee Break
Plenary
11.15am – 12pm ACST, 24 May 2023 ‐ 45 mins
Plenary
Plenary
12pm – 12.15pm ACST, 24 May 2023 ‐ 15 mins
Plenary
Lunch
12.15pm – 1.15pm ACST, 24 May 2023 ‐ 1 hour
Lunch
Parallel Workshops
1.15pm – 1.50pm ACST, 24 May 2023 ‐ 35 mins
Parallel Workshops
Community Corrections Manager, Corrective Services New South Wales, Australia
Community Corrections Team Leader, Corrective Services New South Wales, Australia
Community Corrections Team Leader, Corrective Services New South Wales, Australia
Parallel Workshops
1.15pm – 1.50pm ACST, 24 May 2023 ‐ 35 mins
Parallel Workshops
Parallel Workshops
1.15pm – 1.50pm ACST, 24 May 2023 ‐ 35 mins
Parallel Workshops
Cases of self-harm and violent acts within correctional facilities are an ongoing concern. Conventional means of monitoring inmates present significant problems related to 1) privacy concerns; 2) operations that are labour-intensive; and 3) high setup and maintenance costs. A novel intelligent system has been developed to enable autonomous real-time monitoring of inmates with the capability of automated detection of anomalous events of interest to the user. These anomalous events include self-harm behaviours, violent acts, and hazardous changes in life signs. The driving design motivation for the system is to enable continuous monitoring of these anomalous events while respecting inmate privacy and personal data rights. In this presentation, the system design is introduced and results from in-house testing are discussed. Plans for deployment in real-world correctional facilities are also presented.Parallel Workshops
1.15pm – 1.50pm ACST, 24 May 2023 ‐ 35 mins
Parallel Workshops
Recidivism is a major issue for society and law enforcement, with several factors contributing to the likelihood of repeat offending. Offender profiles can be analyzed using existing prison databases to identify potential recidivists. Artificial intelligence can aid in understanding underlying patterns and critical factors that contribute to recidivism. In this study, machine learning algorithms were employed to predict recidivism using three datasets: US national correction data, NIJ challenge data from Georgia prisons, and recidivism data from the government of Catalonia. The results showed an average accuracy of 75% for the US national correction data, 69% for the Georgia prison data, and 66% for the Catalonia juvenile data.Parallel Workshops
1.50pm – 2.25pm ACST, 24 May 2023 ‐ 35 mins
Parallel Workshops
Parallel Workshops
1.50pm – 2.25pm ACST, 24 May 2023 ‐ 35 mins
Parallel Workshops
This presentation will delve into the Ara Poutama Aotearoa NZ Digital Strategy, an innovative roadmap aimed at modernizing New Zealand’s prison system. By harnessing the power of digital technologies, this strategy aims to revolutionize the way prisons operate, enhance inmate rehabilitation, and improve overall safety and security within correctional facilities. The presentation will explore the key pillars of the strategy, including advanced data analytics, digital infrastructure upgrades, offender management systems, and educational technology. Attendees will gain valuable insights into the potential benefits and challenges associated with this transformative approach, as well as its potential impact on inmate reintegration into society and recidivism rates. Join us to discover how the digital transformation of prisons can pave the way for a more efficient, effective, and humane justice system in Aotearoa New Zealand.Chief Digital Officer, Ara Poutama Aotearoa (APA), Department of Corrections New Zealand
Parallel Workshops
1.50pm – 2.25pm ACST, 24 May 2023 ‐ 35 mins
Parallel Workshops
Director, Offender Transformation, Corrective Services New South Wales, Australia
Parallel Workshops
1.50pm – 2.25pm ACST, 24 May 2023 ‐ 35 mins
Parallel Workshops
Prison and Probation Service of Finland has implemented a new offender management system Roti. The purposes of Roti are to 1) replace two existing legacy systems, 2) develop and simplify offender management processes by tearing down historical fences between prison and community sanctions, 3) tighten compliance regulation and 4) change work environment to ensure planned and goal-oriented offender management process. Roti includes RISE AI, an Artificial Intelligence (AI) -based tool to assess offenders’ risks and needs and recommend them suitable services. It provides efficient and effective sentence planning and an enhanced compatibility between offenders’ needs and the services provided. Aurora AI is a national AI & recommender system by Ministry of Finance helping citizens to find public services with more compatibility between services and citizens’ needs. It’s currently tested with offenders to help them reintegrate to the society. We present our experiences from these projects.Director of Rehabilitative Services, Silta Rehabilitation (Silta-Valmennus NGO), Finland
Parallel Workshops
2.25pm – 3pm ACST, 24 May 2023 ‐ 35 mins
Parallel Workshops
Our key finding is that secure digital devices have the potential to ease re-integration and transition back into the community through increasing independence, proactiveness, responsibility and autonomy. In addition to better preparing incarcerated people for re-entry, these digital devices make the correctional environments safer, more productive and conducive to personal growth and rehabilitation.Parallel Workshops
2.25pm – 3pm ACST, 24 May 2023 ‐ 35 mins
Parallel Workshops
During this presentation we will share our insights on how digital transformation takes place in prisons, based on global research. Those insights have resulted in a 5-dimensional digital maturity model for prison services, which we will explain and use to open a conversation with the audience on the conference theme challenges.Associate Professor, University of North Carolina at Charlotte, United States
Parallel Workshops
2.25pm – 3pm ACST, 24 May 2023 ‐ 35 mins
Parallel Workshops
In low-resource settings, a mobile x-ray unit is commonly brought to a prison and a team systematically screens hundreds of persons each day. A challenge, however, is access to the radiologist reading which can take several days after uploading and sending the images, sorting the results and back-tracking to identify the patients. AI technology allows the result to be immediately available to the screening team. The patient is identified, placed into isolation, and enrolled in evaluation and treatment. The process is a success in identifying disease and delivering care in an otherwise challenging environment. Using AI based CXR screening for prisons and correctional facilities hold huge potential not only for containing TB transmission but also flagging other lung health abnormalities. Based on our learnings from AI implementation, we have shared recommendations for other prison health screening programmes keen to integrate AI in their prison sites.Parallel Workshops
2.25pm – 3pm ACST, 24 May 2023 ‐ 35 mins
Parallel Workshops
Artificial Intelligence (AI) is rapidly gaining traction across countless private and public sector domains, including corrections. The data volumes generated by modern corrections agencies, combined with the ever-increasing focus across multiple stakeholder groups to improve offender outcomes and ensure operational safety and security, hold the promise that AI will grow to offer numerous applications. As AI grows in usage within corrections and new market entrants explore ideas for more advanced applications across justice and public safety domains, fundamental challenges must be acknowledged and resolved.Coffee Break
3pm – 3.30pm ACST, 24 May 2023 ‐ 30 mins
Coffee Break
Plenary
3.30pm – 4.30pm ACST, 24 May 2023 ‐ 1 hour
Plenary
A/Director, Reducing Reoffending Project Management Office, Corrective Services New South Wales, Australia
Plenary
9am – 9.15am ACST, 25 May 2023 ‐ 15 mins
Plenary
Parallel Workshops
9.15am – 9.52am ACST, 25 May 2023 ‐ 37 mins
Parallel Workshops
Partnership and collaboration between a supplier and business is crucial for achieving successful outcomes when using commercial off-the-shelf (COTS) products. Collaboration ensures that the COTS product is the best fit for the business's specific needs, leads to more seamless integration with the business's other systems and processes, and provides ongoing support and maintenance. It also leads to cost savings and increased efficiency. Overall, the supplier and business partnership are key to the success of COTS implementation.Executive Director, iSAFE and E2E Case Management, Program Director, South Australia Department for Corrections
Digital Transformation Manager, Syscon Justice Systems (International) Pty Ltd., Australia
Parallel Workshops
9.15am – 9.52am ACST, 25 May 2023 ‐ 37 mins
Parallel Workshops
Postdoctoral Research Fellow, University of New South Wales, Australia
Parallel Workshops
9.15am – 9.52am ACST, 25 May 2023 ‐ 37 mins
Parallel Workshops
This session evaluates the role of technology in facilitating the release of persons deprived of liberty (PDLs) who are qualified to be freed from incarceration at the correctional facilities in the Philippines under the supervision of the Bureau of Corrections (BuCor) and the Bureau of Jail Management and Penology (BJMP), especially during the time of pandemic, and how it ensures digital inclusion for PDLs considering that during this critical time, connection of PDLs to their families is crucial most especially to their mental well-being. This presentation also analysis the effectivity of key institutions in the performance of their functions, taking into consideration their respective challenges.Chief Public Attorney, Public Attorney's Office Department of Justice Philippines
Parallel Workshops
9.15am – 9.52am ACST, 25 May 2023 ‐ 37 mins
Parallel Workshops
Market Sector Lead - Justice, Senior Security Consultant, Security Consulting Group, Australia
Parallel Workshops
9.52am – 10.30am ACST, 25 May 2023 ‐ 38 mins
Parallel Workshops
Parallel Workshops
9.52am – 10.30am ACST, 25 May 2023 ‐ 38 mins
Parallel Workshops
Director, Justice Technology Service, Attorney Generals Department, Australia
Parallel Workshops
9.52am – 10.30am ACST, 25 May 2023 ‐ 38 mins
Parallel Workshops
The presentation discusses the NEC tablet and in-cell technology at Clarence Correctional Center (CLA). This has brought about a range of benefits for inmates. One of the most significant benefits is the access to educational, vocational resources and an improved ability to stay connected with friends and family.Parallel Workshops
9.52am – 10.30am ACST, 25 May 2023 ‐ 38 mins
Parallel Workshops
In this presentation, Christopher Ditto, ViaPath Vice President of Research & Development, will discuss the latest processes and technology for monitoring digital prisoner communications. The presentation includes an introduction to emerging machine learning analysis tools, such as speech to text, natural language processing (NLP), handwriting recognition, and image analysis, which can be used to identify potential threats from an increasingly large flow of audio, video and written media exchanged between the incarcerated and the public.Coffee Break
10.30am – 11am ACST, 25 May 2023 ‐ 30 mins
Coffee Break
Plenary
11am – 11.38am ACST, 25 May 2023 ‐ 38 mins
Plenary
Senior Research Fellow, Co-Director Sydney Institute of Criminology, University of Sydney Law School, Australia
Plenary
11.38am – 12.15pm ACST, 25 May 2023 ‐ 37 mins
Plenary
Research on technology programs aimed at the rehabilitation of Indigenous people in the justice system is sparse, especially given the over-representation of this cohort. The advancement of knowledge on the development of technology programs for Indigenous people in the justice system should begin with the identification of guiding principles which may be gleaned from the existing literature. This presentation reviews the empirical and lived-experience evidence indicating the need for a structured approach to developing forensic technology programs for Indigenous people. A review of this evidence highlights the fact that the use of a structured approach to this issue is in alignment with the responsivity principle of the RNR model. After reviewing the eight guiding principles, the presentation describes the development of the Tree of Me program, a technology-based initiative for assisting Indigenous prisoners with increasing their knowledge of ancestry and positive cultural influences.Associate Professor, Swinburne University of Technology, Australia
Plenary
12.15pm – 12.30pm ACST, 25 May 2023 ‐ 15 mins
Plenary
Lunch
12.30pm – 1.30pm ACST, 25 May 2023 ‐ 1 hour
Lunch
Parallel Workshops
1.30pm – 2.05pm ACST, 25 May 2023 ‐ 35 mins
Parallel Workshops
Senior Assistant Director, Trans-Tech Planning & Services, Singapore Prison Service
Parallel Workshops
1.30pm – 2.05pm ACST, 25 May 2023 ‐ 35 mins
Parallel Workshops
The long term collaboration between Serco Australia and SAAB Australia to deliver cutting edge technology in support of safety and security in prisons.Parallel Workshops
1.30pm – 2.05pm ACST, 25 May 2023 ‐ 35 mins
Parallel Workshops
Parallel Workshops
1.30pm – 2.05pm ACST, 25 May 2023 ‐ 35 mins
Parallel Workshops
The protection of domestic and family violence (DFV) victims is an ongoing challenge for justice agencies. Police investigations and criminal proceedings are known to be times of escalating aggressive and violent behaviours, posing increased risk for women and their children.Executive Director, Community Corrections and Specialist Prisons, Department for Correctional Services South Australia
Parallel Workshops
2.05pm – 2.40pm ACST, 25 May 2023 ‐ 35 mins
Parallel Workshops
CSNSW participated in a ‘Sludge-a-thon’, which presented an exciting opportunity to improve the experience for inmates by eliminating ‘sludge’ from the process of accessing Learning and Development resources on the Offender Tablets. Being part of a two-day workshop allowed different team members from CSNSW to come together to rapidly develop solutions to transform the digital experience for inmates. The team learnt from a variety of experts and walked away with a prototype and implementation plan. It also set the team up to make a big, positive, impact for inmates in NSW. Hosted by the Behavioural Insight’s Unit from Customer Services NSW, the ‘Sludge-a-thon’ focused on how CSNSW can incorporate behavioural insights concepts into the prototype including: Defaults, Simplification, Chunking, Salience & personalisation, Framing, Messenger effect & social proof, Encouragement, Decision Aids, Planning prompts & timely reminders, Goal gradient effect.Senior Communications Officer, Corrective Services New South Wales, Australia
Parallel Workshops
2.05pm – 2.40pm ACST, 25 May 2023 ‐ 35 mins
Parallel Workshops
Principal and Specialist Operational Security Advisor, CTG Security Matrix Pty Ltd, Australia
Parallel Workshops
2.05pm – 2.40pm ACST, 25 May 2023 ‐ 35 mins
Parallel Workshops
It is the exploration of explore the efficacy of technology in the management of correctional facilities; the Nigeria perspective. It explores, abridged version of the history of the Nigerian Correctional Service, the concept of technology, technology and the Nigerian Correctional Service: the journey so far, the benefits, challenges, and prospects of using technology in Nigerian correctional facilities, as well as the current state of technology in Nigerian Correctional Service with emphasis on Corrections Information Management System (CIMS) which was locally conceived, developed and so far it has been deployed to over 100 custodial centres in 27 states of the federation.Assistant Controller of Corrections ICT, Nigerian Correctional Service
Assistant Superintendent of Corrections I ICT, Product/ Solutions Developer, Nigerian Correctional Service
Parallel Workshops
2.05pm – 2.40pm ACST, 25 May 2023 ‐ 35 mins
Parallel Workshops
Since the start of the COVID-19 pandemic, restrictions on prisoners and prison staff have served to highlight the acute need for in-cell digital technology to support prisoners’ and staff members’ learning, communication, and wellbeing in prisons. Digital technology has a key role to play in the future of corrections provision, but the specific nature of that role will inevitably vary across contexts, and be informed by the needs of staff, prisoners, and relevant external partners.
In this presentation, we examine the use of digital tablets in Corrections Victoria prisons since 2021, and the way in which, at each stage, the project has been adapted to the varied and changing needs of prisoners and staff members.
We will share findings from the initial design stage of the project, as well as ongoing insights and future prospects, and the challenges we have faced with implementation.
Parallel Workshops
2.40pm – 3.15pm ACST, 25 May 2023 ‐ 35 mins
Parallel Workshops
Improving the success and increasing the ROI of digital transformation in prison rests on a user-centric design process. Using this process provides sharper focus and direction throughout a project’s life cycle. This can help meet users’ expectations and requirements which will lead to greater user satisfaction. It also creates a deeper sense of empathy, by designers, for the user. It is an essential requirement to create ethical designs and to address any challenges. User-centred design can help make steps towards recognising the diversity of cultures that is positive and inclusive. For a successful digital transformation in correction services, a user design approach using the three stages; discovery, design and deployment should be used. A multidisciplinary design team should use this approach to capture and address the whole user experience of operational staff and prisoners.Parallel Workshops
2.40pm – 3.15pm ACST, 25 May 2023 ‐ 35 mins
Parallel Workshops
Parallel Workshops
2.40pm – 3.15pm ACST, 25 May 2023 ‐ 35 mins
Parallel Workshops
As a technology provider, our goal is to simplify the management of correctional facilities through a modern, evidence-based platform. This will enable staff to focus more on rehabilitation and reducing recidivism. But to achieve this, we must involve those who work in these facilities in the development process.Parallel Workshops
2.40pm – 3.15pm ACST, 25 May 2023 ‐ 35 mins
Parallel Workshops
Coffee Break
3.15pm – 3.45pm ACST, 25 May 2023 ‐ 30 mins
Coffee Break
Plenary
3.45pm – 4.45pm ACST, 25 May 2023 ‐ 1 hour
Plenary
In this session, Global Track Chair Claire McGuinness will interview William Murphy, Deputy Secretary of Customer, Delivery and Transformation, on the journey that the NSW Government has undergone over the last nine years. The conversation will focus on how digital transformation, data analytics, digital reform, and greater systems alignment can assist in delivering services that put the customer at the centre.Deputy Secretary of Customer, Delivery and Transformation, New South Wales Government, Australia
Plenary
4.45pm – 5.05pm ACST, 25 May 2023 ‐ 20 mins
Plenary
Plenary
5.05pm – 5.25pm ACST, 25 May 2023 ‐ 20 mins
Plenary
Prison Visits
9am – 12pm ACST, 26 May 2023 ‐ 3 hours
Prison Visits
KWY Aboriginal Corporation,
No bio provided
Welcome to Country Wednesday @ 8:50 AM
Executive Director, ICPA, Australia
Natalie is a highly skilled and experienced leader, with over a decade of experience delivering complex and strategic projects for government with a focus on the human services sector. She has a strong track record of success in managing teams, driving change, and implementing significant reform projects.
Prior to taking on the role of Executive Director, ICPA, Natalie ran the South Australian Department for Correctional Services’ Strategic Policy, Projects, and Partnerships Unit. She has also been responsible for successfully delivering significant operational reforms within South Australia’s prison system. Natalie has formal qualifications in project management and is an expert in program and project management methodologies.
Opening Remarks (PID204) Wednesday @ 9:05 AM
Closing Remarks (PID208) Thursday @ 5:05 PM
President, ICPA, Australia
Peter has been the Commissioner, Corrective Services New South Wales, Australia since September 2012 and retired in August 2021. Prior to this appointment Peter was the Chief Executive of the Department for Correctional Services in South Australia from July 2003 and worked with the Department of Corrective Services in Queensland, Australia for almost 15 years, his last position was Deputy Director-General. Peter started his corrections career in Germany in 1980.
New South Wales is one of eight States and Territories in Australia and Corrective Services New South Wales has responsibility for prisons and community corrections. It is the largest Australian corrections jurisdiction.
Peter has a strong background in corrections operation, in particular offender management and intervention. He has extensive experience in prison management and policy formulation. Peter also presided over significant prison infrastructure design, construction and commissioning and has particular expertise in the development of service standards for the delivery of correctional services by the private sector and contract management.
Peter holds a Masters of Public Administration and Bachelor of Social Work degree.
Opening Remarks (PID204) Wednesday @ 9:05 AM
Closing Remarks (PID208) Thursday @ 5:05 PM
Chief Executive, Dept. for Correctional Services South Australia
David Brown graduated from the University of Queensland with a Bachelor of Arts, double major in Government in 1992. In January 1993 he joined the Queensland Corrective Services Commission as a Custodial Correctional Officer. Mr Brown has enjoyed a wide and varied career in corrections with experience across three jurisdictions. He has worked in both the private and public sector in a range of senior management roles.
In summary, his experience includes:
His academic qualifications include:
Appointed as Chief Executive of the Department for Correctional Services in South Australia in September 2012, he has overseen a critical period of growth and reform across the Department. He has played a key role in strengthening security and emergency management standards across the system; placing a renewed focus on offender rehabilitation, education and vocation training; and building community partnerships to improve reintegration of offender back into society once they leave prison. Mr Brown is passionate about creating an integrated approach to offender management that involves meaningful activity combined with targeted rehabilitation.
The South Australian Department for Correctional Services is pursuing the ambitious goal of reducing re-offending by 10% by 2020. David Brown is focused on implementing strategies that drive down the rate of re-offending including increased investment in rehabilitation programs, strengthening alternatives to custody such as Home Detention and building better prison services. Leadership development and succession planning has been a key focus during his time in South Australia and he believes the Department for Correctional Services is well positioned with an experienced Executive and Senior Management group.
Opening Remarks (PID204) Wednesday @ 9:05 AM
Minister for Police, Emergency Services and Correctional Services, South Australia
Joe Szakacs MP was first elected as the Member for Cheltenham in February 2019, in a by-election. He was appointed Minister for Police, Emergency Services and Correctional Services in March 2022 after the election of the Malinauskas Government.
Before entering politics, Joe held leading roles in the trade union movement, practised law and was a company director in the superannuation and insurance industries. Joe was elected Secretary of SA Unions, the peak body for trade unions in South Australia in 2013 and lead the organisation for five years. During his tenure he held national positions with the Australian Council of Trade Unions including the National Executive and the National Growth and Campaigns Committee.
Joe was a member of the Board of Directors of Statewide Super and served as Chairman of the Remuneration and Nomination Committee and on the Investment Committee. He participated in global forums for workers capital and pension funds, including the Global Union’s Committee on Workers’ Capital and the United Nations Principals of Responsible Investment.
Joe has also held director roles on the boards of South Australian Fire and Emergency Services Commission and Return to Work SA.
Joe was born at the Queen Elizabeth Hospital and raised in Royal Park. He attended local primary and secondary schools. He studied law at Flinders University.
In his teens, Joe was a competitive swimmer, holding the state 50m freestyle title and representing Australia at the 2002-03 FINA Swimming World Cup. He won swimming scholarships to the South Australian Institute of Sport and the University of Missouri.
Joe loves spending plenty of time with wife Hannah and children Patrick and Olivia. He is an avid support of the Woodville-West Torrens Eagles and tries to get to games when possible.
Opening Remarks (PID204) Wednesday @ 9:05 AM
Partner, National Security & Justice, KPMG, Australia
Claire McGuinness is a Partner in KPMG’s National Security and Justice practice and leads justice for KPMG nationally. She is a highly capable and trusted senior national security professional with 20+ years’ experience within the Commonwealth government, working across Australia and internationally. She has a breadth of experience collaborating across the national security and justice community and with its national and international partners, a strong ability to navigate complexity and risk and a nuanced understanding of our strategic operating and threat environments. Claire is strongly invested in the sector with a long record of collaboration and achievement with corrective services agencies both as a former senior government executive and currently with KPMG.Introduction to the Conference Programme (PID205) Wednesday @ 9:15 AM
Reflections from previous day & Introduction to the Workshop Sessions Thursday @ 9:00 AM
On the couch with William Murphy: conversations on digital transformation in NSW Government (PID200) Thursday @ 3:45 PM
Wrap-up and Reflections on the Conference (PID207) Thursday @ 4:45 PM
CEO & Co-Founder, Fivecast, Australia
As CEO of Fivecast, Brenton is responsible for driving innovation in the security industry through the application of world leading machine learning techniques to the field of open-source intelligence (OSINT). The Fivecast mission is to enable a safer world by providing digital intelligence solutions that better protect global communities. Brenton was formerly co-founder and CTO of the Data To Decisions CRC, a $100 million collaborative research initiative to address data analysis challenges facing Australia’s national security agencies. Brenton has a Ph.D. in neural networks and his 30+ year career spans technology and management roles for companies including BAE Systems, Tenix Defence and Motorola.Keynote Speech: Collaborative Research & Development: A Case Study (PID202) Wednesday @ 9:30 AM
Chair, ICPA Technology Solutions Network, Canada
ICPA & Technology in Corrections (PID203) Wednesday @ 10:15 AM
Vice-President, ICPA, Belgium/Europe
Hans Meurisse holds a master degree in Criminology from the Ghent University and also participated in several post-graduate courses, which allowed him to gain profound knowledge of public, financial and penitentiary management, forensic matters, Business Process Reengineering, and organised international fraud.
He started his professional career in 1986 with the Judicial Police, where he eventually was appointed Chief Investigator. In 1999, Hans became the Prison Governor of the Ghent prison. His work was mainly focused on managing the detention of convicts, remand prisoners, and mentally ill prisoners on an operational level. In September 2006, he was appointed as the Director General of the Belgian Prison Service.
Hans Meurisse was the Director General of the Belgian Prison Service for more than 11 years, from 2006 until 2017. During that time, he also served as President of the European Organisation of Prison and Correctional Services (EuroPris) for 6 years after being appointed in 2011. He was also a former member of the Board of Directors of the International Corrections and Prisons Association (ICPA) from 2009 until 2011 (2nd International Vice-President) and from 2014 until 2017 (Ordinary Board Member). During his previous tenures with the Association, Hans hosted the ICPA Annual Conference in 2010 and provided support to ICPA through staffing, logistical and administrative services including the appointment of the Tineke De Waele as Executive Director.
Following his Presidency of the organisation, Hans served as a Senior Advisor and International Expert with EuroPris. Today he serves as Vice President of ICPA since 2019 and plays a key role on the Board of Directors. He is also involved in ICPA’s various initiatives and events, where he brings his expertise in technology, planning and design, and statistics. In his manifesto for serving as Vice-President, Mr Meurisse remains committed to enhancing the collaboration between ICPA and others internationally, with a key focus on building relations in Europe and Africa.
ICPA & Technology in Corrections (PID203) Wednesday @ 10:15 AM
Chief Information Officer, Director, Information Technology Division, New Mexico Corrections Department and Past-President, Corrections Technology Association, USA
No bio provided
ICPA & Technology in Corrections (PID203) Wednesday @ 10:15 AM
Affiliated Researcher, The Montfort University, France
Modeling change for a digital transformation (PID005) Wednesday @ 11:15 AM
Achieving Digital Maturity in Prisons: A tool for readiness (PID005) Wednesday @ 2:25 PM
Chair, ICPA Technology Solutions Network, Canada
Modeling change for a digital transformation (PID005) Wednesday @ 11:15 AM
PAPDeX: The Probation and Parole Data Exchange Consortium (PID030) Wednesday @ 1:15 PM
Assistant Professor, Örebro University School of Business, Sweden
Modeling change for a digital transformation (PID005) Wednesday @ 11:15 AM
Associate Professor, De Montfort University, United Kingdom
Dr Victoria Knight is associate professor in research at De Montfort University, UK. She directs the Prison and Probation Research Hub and codirects the Institute for Community, Criminology, Education and Social Justice. Victoria has extensively published on the digital prison and continues to actively research this topic both in the UK and across the globe. She also consults with prisons, charities and digital developers on digitization.She is a co-editor of The Journal for Prison Education and Resettlement and supports the Advancing Corrections Journal. She contributes to prison practice and has served for 17 years on English Independent Monitoring Boards.Modeling change for a digital transformation (PID005) Wednesday @ 11:15 AM
Achieving Digital Maturity in Prisons: A tool for readiness (PID005) Wednesday @ 2:25 PM
Manager Strategy and Consulting Group, Accenture, Canada
Arun Vanapalli is a Manager in the Strategy and Consulting group at Accenture Canada. He has extensive experience with regards to IT service delivery, change management, IT transformation, and organizational strategy in both public and private sectors. Arun is passionate about transforming public safety to create better outcomes for all stakeholders, with a focus on understanding societal and technological trends to optimize organizational change. He holds a Bachelor’s degree in Biomedical Mechanical Engineering, and Bachelor’s and Master’s degrees in Education with a focus on using technology to enhance learning outcomes. Arun’s unique blend of technical and soft skills allows him to bring a novel perspective to business problems across multiple industries.Modeling change for a digital transformation (PID005) Wednesday @ 11:15 AM
CIO, Swedish Prison and Probation Service
Modeling change for a digital transformation (PID005) Wednesday @ 11:15 AM
Community Corrections Manager, Corrective Services New South Wales, Australia
Starting in Justice NSW in 1999 Susan has experienced with Juvenile Justice, Youth Justice Conferencing. Forum Sentencing, Assistant Sheriff NSW, Revenue NSW and Corrective Services. She is passionate about improving systems to allow behaviour change to occur.The Human Aspect of Technology in Community Corrections (PID015) Wednesday @ 1:15 PM
Community Corrections Team Leader, Corrective Services New South Wales, Australia
Aaron has over 20 years experience in the government sector, including, Australian Defence Force, Australian Federal Police and Corrections NSW. Having experience working within the different aspects of the criminal justice system Aaron brings a unique perspective and depth of knowledge to make any conversation interesting.The Human Aspect of Technology in Community Corrections (PID015) Wednesday @ 1:15 PM
Community Corrections Team Leader, Corrective Services New South Wales, Australia
Since an early age, Grace’s passion has been in working within the criminal justice system. This has led to both paid and volunteer work within forensic hospitals, non-government agencies working with high risk dual diagnosis clients and adults surviving child abuse and finally within Corrective Services NSW where she has been based for the past 11 years.The Human Aspect of Technology in Community Corrections (PID015) Wednesday @ 1:15 PM
CEO, Co-Founder, Core Systems, Northern Ireland, United Kingdom
Patricia O’Hagan is the CEO of Core Systems, a software company that is a world leader in prisoner self-service technology with over 250,000 users, in Correctional agencies across three continents. Core Systems technology solutions provide people in the justice system with meaningful opportunities that can change behaviours and empower people to transforminto contributing members of society. The company is deeply passionate about driving this positive change and its mission is to transform lives together.
Patricia brings over 20 years of Prison technology experience and success to the company. She has worked with a wide range of Prison and Correctional Services Agencies around the world. Patricia is an international speaker on Corrections Technology and has been invited to present at industry forums including the ACA Congress of Corrections (American Correctional Association) the Inter Prison Service Security Group (Her Majesty’s Prison Service, UK) and APPA (American Probation and Parole Association).
Patricia has authored numerous publications in the Corrections, Technology and Biometric fields. Patricia served on the Skills for Security Consultation Group for Biometrics and Human Identity contributing to the development of national occupational standards for the industry. Patricia is currently an active member of the APPA technology committee.
From 2011 – 2017 Patricia served on the Economic Advisory Group (EAG), providing independent advice to the Minister of Enterprise, Trade and Investment in Northern Ireland and she is currently a member of Matrix, the industry panel informing government, industry and academia on the commercial exploitation of R&D and science and technology. Patricia was awarded an MBE in the Queen’s 2013 Royal New Year Honours list for services to the Northern Ireland Economy. In 2022 Patricia was awarded the Outstanding Woman in Tech by Women in Tech Northern Ireland.
PAPDeX: The Probation and Parole Data Exchange Consortium (PID030) Wednesday @ 1:15 PM
User-Centric Design and Delivery in Corrections Transformation Projects (PID032) Thursday @ 2:40 PM
Chair, ICPA Technology Solutions Network, Canada
Modeling change for a digital transformation (PID005) Wednesday @ 11:15 AM
PAPDeX: The Probation and Parole Data Exchange Consortium (PID030) Wednesday @ 1:15 PM
President, Spectronix Inc., Canada
With a background in physics, Mr. Assouad has spent over 20 years in R&D in various fields of research including space sciences, imaging technologies, and biophotonics. As founder of Spectronix Inc, Patrick has managed the development of the novel Anomalous Event Monitoring Event. He is also currently active in the development of technologies for the monitoring of vital signs using novel optical methodologies.A Novel Intelligent Monitoring System for Continuous Real-Time Detection of Self-Harm and Life Sign Events (PID042) Wednesday @ 1:15 PM
Assistant Professor, Universidade da Beira Interior, Portugal
Assistant Professor at University of Beira Interior (UBI), Covilhã, Portugal. His current research interests include: information systems (with special focus on decision support systems), data fusion, artificial intelligence, software engineering, and software. He is member of the BSAFE Lab at UBI, and Instituto de Telecomunicações – IT in the Network Applications and Services group at UBI. He is an IEEE Senior Member.Predicting Recidivism Probability for Offenders: A Machine Learning Approach Using Profile Analysis (PID053) Wednesday @ 1:15 PM
Manager, Program Design & Evaluation, Caraniche, Australia
Designing Digital Programs for Community Based Offenders: Learnings from the pilot of a forensic drug treatment program (PID044) Wednesday @ 1:50 PM
CEO, Tacklit, Australia
Chris Griffiths, co-founder and CEO of Tacklit, has a wealth of experience in digital product development, management and strategy. He has a track record of delivering digital products that drive business growth, increase customer engagement and improve user experience. Chris has held senior leadership roles at several high profile technology organizations, including both startups and global brands such as SEEK and Travelocity.Designing Digital Programs for Community Based Offenders: Learnings from the pilot of a forensic drug treatment program (PID044) Wednesday @ 1:50 PM
Chief Digital Officer, Ara Poutama Aotearoa (APA), Department of Corrections New Zealand
Chief Digital Officer for Ara Poutama Aotearoa (APA) – Department of Corrections NZ. 27 years of Technology experience working my way up the ladder starting as a engineer and now CDO. I’ve had the privilege of leading transformation change with the Digital group over 20 years in order to better support the outcomes of APA’s Hokai Rangi Strategy. I have also been heavily involved in all of the large business Transformational related changes which have also required significant technology support and capability. A family man at heart and fierce supporter of all NZ Sporting teams!Ara Poutama Aotearoa NZ Digital Strategy, a roadmap to modernise prisons (PID066) Wednesday @ 1:50 PM
Director, Offender Transformation, Corrective Services New South Wales, Australia
Danielle Matsuo is the Director, Offender Transformation, Corrective Services NSW. She has worked for CSNSW for over 24 years; the first 12 years as a psychologist in a correctional environment. She completed her Master’s degree in Forensic Psychology at the University of New South Wales and is currently completing a PhD considering similarities and differences between men who have committed homicide offences.
In her current role Danielle is responsible for the development, implementation, and ongoing integrity monitoring of all of CSNSWs behaviour change programs. This includes the high-intensity Violent Offender Therapeutic Program, Sex Offender Programs, Intensive Drug & Alcohol Treatment Program, and Countering Violent Extremism programs. She also provides advice and oversight of committees related to the Crimes High Risk Offenders and Terrorism High Risk Offenders Act.
Creating Live virtual and therapeutic offending behaviour programs (PID062) Wednesday @ 1:50 PM
Head of Information Services, Prison and Probation Service of Finland
Juho Nurmi has been working as a Head of Information Services for the Prison and Probation Service of Finland since the end of 2020. In that role, he is responsible for the ICT management and information security in the organization. Prior to that, he has worked as a Data Protection Officer (DPO) for the city of Espoo, second largest city in Finland, and as a Chief of Information Security Officer (CISO) for the Finnish Cancer Society.New Offender Management System and AI Systems Supporting Offenders’ Rehabilitation (PID034) Wednesday @ 1:50 PM
Senior Specialist, Team Leader, Prison and Probation Service of Finland
New Offender Management System and AI Systems Supporting Offenders’ Rehabilitation (PID034) Wednesday @ 1:50 PM
Director of Rehabilitative Services, Silta Rehabilitation (Silta-Valmennus NGO), Finland
Maarit Suomela has been working in the corrections (including Prison and Probation Service and various NGOs working with offenders) for 27 years. Currently she is the director of Silta Rehabilitative Services. By education she is a psychologist and theologist.New Offender Management System and AI Systems Supporting Offenders’ Rehabilitation (PID034) Wednesday @ 1:50 PM
Associate Professor, RMIT University, Australia
Marietta Martinovic, PhD is an Associate Professor in Criminology and Justice in the School of Global, Urban, and Social Studies, RMIT University, Melbourne, Australia. She started the first and only Australian Inside-Out Prison Exchange Program in Australia, and has established and is leading five prison-based and one community-based Think Tank.Deployment of digital devices in prisons: opportunities, challenges and lessons learnt (PID004) Wednesday @ 2:25 PM
CEO, Combitel, Australia
Eugene Razbash has over 30 years of experience in telecommunications, broadcasting and applied technologies as an engineer, manager and business owner. Eugene is the founder of CombiTel Group, a leading Australian digital systems supplier and application software developer. Eugene is a member of IEEE and holds Master’s degree in Electronics. Eugene’s speaking engagements included many conferences including ICPA Technology in Corrections.Deployment of digital devices in prisons: opportunities, challenges and lessons learnt (PID004) Wednesday @ 2:25 PM
Associate Professor, University of North Carolina at Charlotte, United States
I am a scholar in the interdisciplinary field of media, communication, and information sciences with a strong background in the social sciences, and specifically media sociology. Borrowing from a variety of methodological traditions and theories, I investigate the interactions between technology and society. My strongest interest lies in digital inequality research with a focus on vulnerable groups and social justice. Across a number of projects, I investigate why certain people and societal groups are not using digital media, or are using it marginally, and how this affects their personal relationships, participation in society, educational or professional opportunities, and other realms of their everyday lives. My ultimate aim is to improve the status quo by formulating feasible and attainable policy recommendations and community solutions that can help to bridge and overcome digital divides and digital inequalities.Achieving Digital Maturity in Prisons: A tool for readiness (PID005) Wednesday @ 2:25 PM
Associate Professor, De Montfort University, United Kingdom
Dr Victoria Knight is associate professor in research at De Montfort University, UK. She directs the Prison and Probation Research Hub and codirects the Institute for Community, Criminology, Education and Social Justice. Victoria has extensively published on the digital prison and continues to actively research this topic both in the UK and across the globe. She also consults with prisons, charities and digital developers on digitization.She is a co-editor of The Journal for Prison Education and Resettlement and supports the Advancing Corrections Journal. She contributes to prison practice and has served for 17 years on English Independent Monitoring Boards.Modeling change for a digital transformation (PID005) Wednesday @ 11:15 AM
Achieving Digital Maturity in Prisons: A tool for readiness (PID005) Wednesday @ 2:25 PM
Affiliated Researcher, The Montfort University, France
Modeling change for a digital transformation (PID005) Wednesday @ 11:15 AM
Achieving Digital Maturity in Prisons: A tool for readiness (PID005) Wednesday @ 2:25 PM
Deputy medical Supervisor, Health through Walls, Haiti
Dr. Edwin Prophete MD (Health through Walls) is a staff physician at Health through Walls, Port-au-Prince. He currently serves as the Deputy Medical Supervisor and was the project director for TB Reach Haiti, a program that implemented Video Observed Therapy in the prisons of Haiti.Learnings from AI technology implementation for TB Screening in Haiti prisons (PID052) Wednesday @ 2:25 PM
Innovation Team, Global Health, India
Sanya Chawla is part of the Global Health team at Qure. She has led AI implementation projects across public health settings in LMICs, working together with multiple stakeholders.Learnings from AI technology implementation for TB Screening in Haiti prisons (PID052) Wednesday @ 2:25 PM
Medical Director, Global Health Qure.ai, India
Shibu Vijayan is a senior clinician in Community and Public Health Services. He has 25 years of experience in developing, monitoring, and evaluating public health projects, including developing healthcare-related proposals in both private and not-for-profit organizations. He is also an accredited International general Tuberculosis (TB) expert by the TB team hosted by WHO and Stop TB Partnership.Learnings from AI technology implementation for TB Screening in Haiti prisons (PID052) Wednesday @ 2:25 PM
Chief Strategy Officer, Founding Member, Qure.ai, India
Rohit is Founding Member & Chief Strategy Officer of Qure.ai. Rohit is currently responsible for business development and strategy within Qure. He has previously worked as an AI Scientist and has 15+ publications in multiple journals like JAHA, ACR, Clinical Cardiology including the most coveted on The Lancet.Learnings from AI technology implementation for TB Screening in Haiti prisons (PID052) Wednesday @ 2:25 PM
Vice President, Product and Engineering, Abilis Solutions Inc, Canada
Implementing AI in Corrections – Challenges vs. Opportunities (PID031) Wednesday @ 2:25 PM
A/Director, Reducing Reoffending Project Management Office, Corrective Services New South Wales, Australia
Renee is an experienced leader in the Criminal Justice sector, with extensive and diverse skill in criminal justice including operational, management and strategic areas. After completing a Criminology degree in 2001, Renee worked with Corrections Victoria before relocating to Corrective Services NSW in 2007. After several years in frontline operational and management roles in correctional centres she was promoted in a leadership role 2012. Renee then moved into project management where for the past 6 years she has led and managed multiple agency initiatives, large scale reforms and restructures, including the NSW Government’s Strategy to Reduce Reoffending Program and the Premier’s Priority to Reduce Recidivism. In 2021 she graduated with Honours in a Master of Business Administration (MBA). Renee is passionate about making a difference, for people impacted by the criminal justice system and those working within what is a very challenging system. She is driven to implement change effectively and is currently focussed on a number of projects supporting the Premier’s Priority. A new and exciting area interest for Renee is correctional technology, leading the development and implementation a business case for a $40m program to transform prisoner rehabilitation through technology. She has presented on this topic at the recent International Corrections and Prisons Association (ICPA) conference in Florida in 2022, and recently published an article in Justice Trends Volume 10.NSW In-Cell Tablet Program: program evaluation, benefits realisation and collaboration (PID047) Wednesday @ 3:30 PM
Seniour Lecturer in Design, University of Sydney, Australia
Dr Rohan Lulham is a Senior Lecturer in Design at the University of Sydney. His research explores the capacity of design to create social change and growth with a particular focus on transforming the criminal justice system. With a background in psychology and architecture, as well as experience working as a psychologist in youth justice, Rohan’s research often intersects across design, criminology, and psychology with affect often being a core construct. Developing new knowledge through undertaking practice-led design research projects is an important aspect of his research. Over the last ten years Rohan has led several large design research collaborations including projects on prison education, prison industries, community legal services, appearing in court from custody via video links, therapeutic youth justice units, acute mental units, and prisoner access to digital technology. Looking to create impact and build pathways to alternative approaches to criminal justice, he is an active member of International Corrections and Prison Association where he advocates for how inclusive, participatory design can assist in realising more humane and productive systems of justice.NSW In-Cell Tablet Program: program evaluation, benefits realisation and collaboration (PID047) Wednesday @ 3:30 PM
Partner, National Security & Justice, KPMG, Australia
Claire McGuinness is a Partner in KPMG’s National Security and Justice practice and leads justice for KPMG nationally. She is a highly capable and trusted senior national security professional with 20+ years’ experience within the Commonwealth government, working across Australia and internationally. She has a breadth of experience collaborating across the national security and justice community and with its national and international partners, a strong ability to navigate complexity and risk and a nuanced understanding of our strategic operating and threat environments. Claire is strongly invested in the sector with a long record of collaboration and achievement with corrective services agencies both as a former senior government executive and currently with KPMG.Introduction to the Conference Programme (PID205) Wednesday @ 9:15 AM
Reflections from previous day & Introduction to the Workshop Sessions Thursday @ 9:00 AM
On the couch with William Murphy: conversations on digital transformation in NSW Government (PID200) Thursday @ 3:45 PM
Wrap-up and Reflections on the Conference (PID207) Thursday @ 4:45 PM
Executive Director, iSAFE and E2E Case Management, Program Director, South Australia Department for Corrections
Is the Honeymoon over: Importance of collaboration and partnerships in ‘commercial of-the-shelf’ (COTS) system design (PID013) Thursday @ 9:15 AM
Sales Lead, Fujitsu Australia Limited
Brad Scrivens is an IT professional with over 25 years’ experience. He has a technical background, held management roles and now leads sales for Fujitsu in South Australia. Brad specialises in applications and systems integration with a focus on the justice sector. He has a national role at Fujitsu for solutions in Corrections. At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation.Is the Honeymoon over: Importance of collaboration and partnerships in ‘commercial of-the-shelf’ (COTS) system design (PID013) Thursday @ 9:15 AM
Digital Transformation Manager, Syscon Justice Systems (International) Pty Ltd., Australia
Elise Tiessen is Syscon’s Digital Transformation Manager for the iSAFE project. She holds MBAs from both Cornell and Queen’s University. Her education is complemented by over 15 years of experience in operations management and information technology in the private and public sectors of construction, healthcare, and more recently corrections. Elise’s experience in healthcare includes over 10 years in government leading key system transformation projects, driving the adoption of global standards, and promoting national organization collaboration.Is the Honeymoon over: Importance of collaboration and partnerships in ‘commercial of-the-shelf’ (COTS) system design (PID013) Thursday @ 9:15 AM
Postdoctoral Research Fellow, University of New South Wales, Australia
Jane is a postdoctoral research fellow in the Justice Health Research Program at the School of Population Health, UNSW Sydney. Her research interests are in social determinants of health and health equity in marginalised populations. In particular, improving health and reintegration of justice-involved populations and enabling healthy ageing. She is currently funded by a National Health and Medical Research Council Investigator Grant to conduct a five-year research program that responds to the increasing number of older people in Australian prisons. She has a broad range of mixed-methods research experience including qualitative work with vulnerable groups, cross-sector consultation and co-design, longitudinal health data collection, data linkage and digital tool development.Research-government-industry partnerships: Lessons and challenges in developing a digital health tool in NSW prisons (PID012) Thursday @ 9:15 AM
PhD Candidate, University of New South Wales, Australia
No bio provided
Research-government-industry partnerships: Lessons and challenges in developing a digital health tool in NSW prisons (PID012) Thursday @ 9:15 AM
Senior Lecturer, University of New South Wales, Australia
Dr Withall is a mid-career researcher and combined track ageing and mental health specialist in the School of Psychology, at the University of New South Wales. She recently served as a Leader of the Aboriginal and Torres Strait Islander Research Theme at the School of Population Health. Her research focuses on promoting cognitive health and wellbeing for priority populations. She is a Dharawal, Yuin and convict-settler woman. Adrienne partners regularly with a range of stakeholders, including Aboriginal communities (e.g. Marcia Ella Duncan and the La Perouse Local Aboriginal Land Council to design the first on-country experience for UNSW medical students), people with Lived Experience (e.g. via the Black Dog Institute) community organisations (e.g. Dementia Australia), health services (e.g. Northern Sydney Local Health District Drug and Alcohol Services, NSW Justice Health and Forensic Mental Health Network) & industry partners (e.g. Flourish Australia, Corrective Services NSW).Research-government-industry partnerships: Lessons and challenges in developing a digital health tool in NSW prisons (PID012) Thursday @ 9:15 AM
Chief Public Attorney, Public Attorney's Office Department of Justice Philippines
Dr. Persida V. Rueda-Acosta, DSD. is the nationwide Chief Public Attorney of the Public Attorney’s Office (PAO), Republic of the Philippines since February 23, 2001. She is the 4th Placer in the 1989 Bar Examinations. She is a 2015 University of the Philippines Doctor of Social Development scholar/graduate, and a 2009 & 2023 Salzburg Global Fellow. She has completed the Senior Executive Fellows Program, Senior Executive Program on National and International Security, and Public Financial Management at the Harvard Kennedy School of Government (HKS), Massachusetts, U.S.A. She has also acquired a Professional Certificate in International Management and Leadership from the International Centre for Parliamentary Studies in London, United Kingdom. As a passionate advocate of prison reforms, she was granted a scholarship on New Approaches to Prison Management and Rehabilitation in 2013, and National Security in 2016, by the Galilee International Management Institute (GIMI) international programs in Nahalal, Israel.Technology As Key To Freedom And Digital Inclusivity Of Persons Deprived Of Liberty (PID023) Thursday @ 9:15 AM
Market Sector Lead - Justice, Senior Security Consultant, Security Consulting Group, Australia
Emerging Security Technologies in Corrections (PID041) Thursday @ 9:15 AM
Director ICT and Corporate Services, Irish Prison Service
Donna works as Director in the Irish Prison Service with the Department of Justice with responsibility for ICT, Corporate Services & Governance. Trained in law, IT, project and risk management, strategy, public administration and governance, Donna holds a Bachelor of Commerce and a Bachelor of Laws LL.B from the National University of Ireland, Galway and a Masters in Management & Corporate Governance from the University of Ulster. She was awarded the Certified Data Protection Officer designation by the Association of Compliance Officers Ireland having completed a Professional Post Graduate Certificate in Data Protection Policy and Procedures in the University of Dublin and recently completed a Professional Diploma in Strategy & Innovation with the Institute of Irish Management through the University of Cork.Measuring what matters and counting what counts (PID051) Thursday @ 9:52 AM
Co-creating a modern prison service through digital and innovation (PID050) Thursday @ 1:30 PM
Policy and Data Analyst, Irish Prison Service
Caroline has worked as a Data and Policy Analyst with the Irish Prison Service since November 2019. Previously, she worked as a Senior Crime and Policing Analyst with An Garda Siochana, Ireland’s Police Service. She holds a PhD in Social Policy and a Higher Diploma in Science in Data Analytics.Measuring what matters and counting what counts (PID051) Thursday @ 9:52 AM
ICT Program Manager, Department for Correctional Services, Australia
Oshim Somers iSAFE ICT Program Manager, iSAFE and End to End Case ManagementNavigating New Waters: Data integration, new technology and collaboration between Justice Agencies (PID043) Thursday @ 9:52 AM
Tantus Solutions Group, Australia
Mr Eaker is the Principal in Tantus Solutions Groups Justice and Enforcement Practice, providing consulting services in the areas of data and integration services to Syscon Justice Services, for the delivery of the South Australian Corrections offender management solution by the prime systems integrator Fujitsu Australia. He has over 30 years of Business IT consulting experience in various roles and over the last 16 years being focused on various Justice and Enforcement engagements, including Emergency Response, Police Records Management Systems (RMS), and Offender/Jail Management Systems (OMS/JMS).Navigating New Waters: Data integration, new technology and collaboration between Justice Agencies (PID043) Thursday @ 9:52 AM
Director, Justice Technology Service, Attorney Generals Department, Australia
Navigating New Waters: Data integration, new technology and collaboration between Justice Agencies (PID043) Thursday @ 9:52 AM
Navigating New Waters: Data integration, new technology and collaboration between Justice Agencies (PID043) Thursday @ 9:52 AM
General Manager Justice Operations, Serco, Australia
Nicholas Rowe is the General Manager of Justice Operations for Serco ASPAC. Nicholas oversees the justice operations for the Asia-Pacific Justice and Immigration business, having worked in senior operational leadership roles in the UK, Australia and New Zealand within Corrections facilities, including the South Queensland Correctional Facility. With nearly 30 years of experience in the field of justice and corrections across these jurisdictions, in both public and private sectors, Nicholas has a proven track record of successfully leading large-scale justice operations and projects. He has a deep understanding of the complexities of the justice system and a commitment to delivering innovative solutions that improve the efficiency and effectiveness of justice services. Nicholas is highly skilled in operational leadership, project management, stakeholder engagement, innovation and team leadership, and has a reputation for delivering results.The human aspect of technology at Clarence Correctional Center (PID008) Thursday @ 9:52 AM
Collaboration & integration between SAAB, Serco and the wider correctional operational market (PID037) Thursday @ 1:30 PM
Business Development Director, Serco ASPAC, Australia
The human aspect of technology at Clarence Correctional Center (PID008) Thursday @ 9:52 AM
Account Director, NEC Australia
No bio provided
The human aspect of technology at Clarence Correctional Center (PID008) Thursday @ 9:52 AM
Vice President of Research & Development, ViaPath Technologies, USA
Christopher Ditto is the Vice President of Research & Development for ViaPath, the largest provider of inmate communication technology in the United States. Over the last decade, Mr. Ditto has worked on building tablet resources and implementing tablet programs for over 400 correctional facilities serving over 350,000 inmates daily, as an engineer, software architect, and project manager. Mr. Ditto is based in Silicon Valley and has previously written a 500-page book, Webmaster Answers, and won a 2008 Webby Award while working for a large international interactive advertising agency. He received his Bachelor of Arts, with honors, from University of California, Berkeley and a Master’s in Journalism from New York University.
Advanced Technologies for Monitoring Prisoner Digital Communications - Finding a Needle in the Haystack (PID040) Thursday @ 9:52 AM
Senior Research Fellow, Co-Director Sydney Institute of Criminology, University of Sydney Law School, Australia
Dr Carolyn McKay is a Senior Research Fellow at the University of Sydney Law School where she teaches Criminal Law, Civil & Criminal Procedure and Digital Criminology. She is Co-Director of the Sydney Institute of Criminology. Carolyn is recognised for her research into technologies in justice, specifically her empirical research into prisoners’ experiences of accessing justice from a custodial situation by audio visual links, published in her monograph, ‘The Pixelated Prisoner: Prison video links, court ‘appearance’ and the justice matrix’ (2018) Routledge. During the period July 2021 - June 2024, Carolyn is undertaking her ARC Discovery Early Career Research Award (DECRA) 'The Digital Criminal Justice Project: Vulnerability and the Digital Subject' DE210100586, focusing on digitalised justice and digital vulnerability. Carolyn serves on the NSW Bar Association's Media Information Law & Technology Committee and served on the 2019 NSW Law Society Legal Technologies Committee. She has been a Visiting Scholar at the Centre for Socio-Legal Studies, University of Oxford 2019 and for 3 months at the Oñati International Institute for the Sociology of Law, Spain 2013-14. Carolyn has previously consulted on anti-dumping trade disputes and indirect taxation, working in both Sydney and Tokyo.The human aspects of communication technologies: vulnerable people-in-prison and video links (PID017) Thursday @ 11:00 AM
Associate Professor, Swinburne University of Technology, Australia
Jeffrey Pfeifer is an Associate Professor of Forensic Psychology at Swinburne University of Technology in Melbourne and Adjunct Professor at Namibia University of Science and Technology. He has been teaching and researching in forensic psychology, correctional psychology, and policing for 25 years and has published over 60 peer-reviewed articles as well as two books. He has testified in numerous trials as an expert witness in both Canada and the United States and his research has been cited by the Supreme Court of Canada as well as Appellate Courts in Ontario and British Columbia. He is the recipient of the 2004 & 2017 International Corrections and Prisons Association Research Award for his work with Indigenous offenders as well as the use of technology in corrections. Most recently Professor Pfeifer has been conducting a program of research on the use of technology and gaming as a platform for positively impacting the wellbeing and rehabilitation of offenders. His most recent publication is a chapter entitled “Correctional Psychology and Technology: Past, Present and Future” which will be published in the upcoming volume of The History and Future of Correctional Psychology. In addition to his research Professor Pfeifer has conducted numerous program evaluations and training workshops for a variety of organizations including the Corrections Victoria, Western Australia Department of Corrections, Queensland Corrective Services, Namibian Correctional Service, Singapore Prison Service, Sharjah (UAE) Police Service, and the Durban (South Africa) Police Service. During his downtime Professor Pfeifer enjoys writing and is co-author of a children’s series recounting the adventures of Molly O’Hanlon as she solves crimes in 1790 Australia.Technology and Indigenous Prisoners: Guiding Principles for the Development of Effective and Responsive Programs (PID011) Thursday @ 11:38 AM
Senior Assistant Director, Trans-Tech Planning & Services, Singapore Prison Service
User-focused Design & Human Aspect of Technology (PID021) Thursday @ 1:30 PM
Senior Sales Director, SAAB Australia
Brett commenced working in the Prison space in 1979 installing and maintaining Electronic Security Solutions in Qld correctional centres. For the then-named HM Prisons facilities at Boggo Road at Dutton Park & Wacol Security Patients Hospital.Collaboration & integration between SAAB, Serco and the wider correctional operational market (PID037) Thursday @ 1:30 PM
General Manager Justice Operations, Serco, Australia
Nicholas Rowe is the General Manager of Justice Operations for Serco ASPAC. Nicholas oversees the justice operations for the Asia-Pacific Justice and Immigration business, having worked in senior operational leadership roles in the UK, Australia and New Zealand within Corrections facilities, including the South Queensland Correctional Facility. With nearly 30 years of experience in the field of justice and corrections across these jurisdictions, in both public and private sectors, Nicholas has a proven track record of successfully leading large-scale justice operations and projects. He has a deep understanding of the complexities of the justice system and a commitment to delivering innovative solutions that improve the efficiency and effectiveness of justice services. Nicholas is highly skilled in operational leadership, project management, stakeholder engagement, innovation and team leadership, and has a reputation for delivering results.The human aspect of technology at Clarence Correctional Center (PID008) Thursday @ 9:52 AM
Collaboration & integration between SAAB, Serco and the wider correctional operational market (PID037) Thursday @ 1:30 PM
Director ICT and Corporate Services, Irish Prison Service
Donna works as Director in the Irish Prison Service with the Department of Justice with responsibility for ICT, Corporate Services & Governance. Trained in law, IT, project and risk management, strategy, public administration and governance, Donna holds a Bachelor of Commerce and a Bachelor of Laws LL.B from the National University of Ireland, Galway and a Masters in Management & Corporate Governance from the University of Ulster. She was awarded the Certified Data Protection Officer designation by the Association of Compliance Officers Ireland having completed a Professional Post Graduate Certificate in Data Protection Policy and Procedures in the University of Dublin and recently completed a Professional Diploma in Strategy & Innovation with the Institute of Irish Management through the University of Cork.Measuring what matters and counting what counts (PID051) Thursday @ 9:52 AM
Co-creating a modern prison service through digital and innovation (PID050) Thursday @ 1:30 PM
Executive Director, Community Corrections and Specialist Prisons, Department for Correctional Services South Australia
Applying technology to improve the safety of women and children affected by domestic and family violence (PID039) Thursday @ 1:30 PM
General Manager, Electronic Monitoring, G4S, Australia
Frances has over fifteen years’ experience in community corrections, juvenile justice and electronic monitoring and has a deep understanding of the criminogenic factors that contribute to offending behaviour and the compliance requirements of sentencing bodies.Applying technology to improve the safety of women and children affected by domestic and family violence (PID039) Thursday @ 1:30 PM
Senior Project Officer, Corrective Services New South Wales, Australia
Samantha has extensive experience within the criminal justice and social services systems including front line support, project management and more recently technology within a correctional centre environment.How the power of a ‘Sludge-a-thon’ helped (PID045) Thursday @ 2:05 PM
Senior Communications Officer, Corrective Services New South Wales, Australia
How the power of a ‘Sludge-a-thon’ helped (PID045) Thursday @ 2:05 PM
Principal and Specialist Operational Security Advisor, CTG Security Matrix Pty Ltd, Australia
Strategic Planning to Stay in Front (PID064) Thursday @ 2:05 PM
Assistant Controller of Corrections ICT, Nigerian Correctional Service
Appointed Head of ICT in February 2022, he brought a lot of changes to the digital space of Nigerian Correctional Service.Efficacy of Technology in the Management of Correctional Facilities: The Benefits, Challenges and Prospects in Nigerian Correctional Service (PID036) Thursday @ 2:05 PM
ASC II - ICT Officer, Nigerian Correctional Service
A correctional Officer and a writer, had so many article publishedEfficacy of Technology in the Management of Correctional Facilities: The Benefits, Challenges and Prospects in Nigerian Correctional Service (PID036) Thursday @ 2:05 PM
ASC II - ICT Officer, Nigerian Correctional Service
No bio provided
Efficacy of Technology in the Management of Correctional Facilities: The Benefits, Challenges and Prospects in Nigerian Correctional Service (PID036) Thursday @ 2:05 PM
Assistant Superintendent of Corrections I ICT, Product/ Solutions Developer, Nigerian Correctional Service
Efficacy of Technology in the Management of Correctional Facilities: The Benefits, Challenges and Prospects in Nigerian Correctional Service (PID036) Thursday @ 2:05 PM
Business Development Director, Socrates Software, United Kingdom
Implementation and adaptation of digital tablets in Corrections Victoria prisons (PID029) Thursday @ 2:05 PM
Corrections Victoria, Australia
Michael Page is the Managing Director of Michael Page Consultants. Michael assists clients meet their operational objectives and strengthen public safety and protection, by working with them to fully understand and mitigate business risk across their long term digital and technology requirements, ensuring operational stability and resilience as primary objectives. Michael provides overall strategic direction and focused delivery of future proofing change programs within Justice operations, with a proven track record in business process design and transformation with a particulate talent for seeing the bigger picture.
Implementation and adaptation of digital tablets in Corrections Victoria prisons (PID029) Thursday @ 2:05 PM
CEO, Co-Founder, Core Systems, Northern Ireland, United Kingdom
Patricia O’Hagan is the CEO of Core Systems, a software company that is a world leader in prisoner self-service technology with over 250,000 users, in Correctional agencies across three continents. Core Systems technology solutions provide people in the justice system with meaningful opportunities that can change behaviours and empower people to transforminto contributing members of society. The company is deeply passionate about driving this positive change and its mission is to transform lives together.
Patricia brings over 20 years of Prison technology experience and success to the company. She has worked with a wide range of Prison and Correctional Services Agencies around the world. Patricia is an international speaker on Corrections Technology and has been invited to present at industry forums including the ACA Congress of Corrections (American Correctional Association) the Inter Prison Service Security Group (Her Majesty’s Prison Service, UK) and APPA (American Probation and Parole Association).
Patricia has authored numerous publications in the Corrections, Technology and Biometric fields. Patricia served on the Skills for Security Consultation Group for Biometrics and Human Identity contributing to the development of national occupational standards for the industry. Patricia is currently an active member of the APPA technology committee.
From 2011 – 2017 Patricia served on the Economic Advisory Group (EAG), providing independent advice to the Minister of Enterprise, Trade and Investment in Northern Ireland and she is currently a member of Matrix, the industry panel informing government, industry and academia on the commercial exploitation of R&D and science and technology. Patricia was awarded an MBE in the Queen’s 2013 Royal New Year Honours list for services to the Northern Ireland Economy. In 2022 Patricia was awarded the Outstanding Woman in Tech by Women in Tech Northern Ireland.
PAPDeX: The Probation and Parole Data Exchange Consortium (PID030) Wednesday @ 1:15 PM
User-Centric Design and Delivery in Corrections Transformation Projects (PID032) Thursday @ 2:40 PM
Executive, Trans-Tech Planning, Singapore Prison Service
Bill has been with the Singapore Prison Service for 7 years and is currently working in the Transformation & Technology Division. His area of focus is Technology Master-planning and Digital Transformation. He initiated the concept of a mobile workforce in SPS's Community Corrections Command, allowing staff to work effectively around Singapore with the necessary ICT tools. Over the past 2 years, Bill was actively involved in an extensive Corrections Service Journey Project. This involved the mapping of SPS's end-to-end service journey of offenders, identifying pain points and challenges faced by key stakeholders. He worked with multiple internal and external stakeholders to digitalise a majority of SPS’s public-facing services. Bill holds a Psychology degree from Wollongong University and spent the first 5 years working counselling offenders who were serving their sentences in the community.Digital Readiness (PID022) Thursday @ 2:40 PM
Solution Consultant Leader, Honeywell, Australia
User-focused design for critical outcomes (PID014) Thursday @ 2:40 PM
Head of Australasia, Core Systems NI, Australia
Sir Tim Purcell is Core Systems’ Head of Australasia and has over 30 years international corporate experience in business management, software development, security systems and operational solutions consulting and implementation. In recent years has been working to deliver prisoner and operational solutions in Australia’s largest prisons.Prison Operations and Technology (PID025) Thursday @ 2:40 PM
Deputy Secretary of Customer, Delivery and Transformation, New South Wales Government, Australia
William Murphy was appointed Deputy Secretary of Customer, Delivery and Transformation in June 2019.
Prior to joining DCS, William led the Premier’s Implementation Unit at the NSW Department of Premier and Cabinet, where his focus was to improve outcomes for customers through the delivery of the 14 NSW Premier’s Priorities, including improving customer satisfaction with government services, reducing domestic violence reoffending, improving education outcomes, reducing litter, and delivering better outcomes for children at risk of significant harm. William has previously held several senior roles in government focusing on transformation to digital government, better use of public sector data and driving better outcomes for customers.
William is a graduate of the Executive Fellows and Executive Master of Public Administration programs from the Australian New Zealand School of Government, University of Sydney. He also holds a Master of Management (Industry Strategy) from the Australian National University, and a Bachelor of Commerce (Economics and Finance) from Curtin University.
In June 2022, William was awarded the Public Service Medal in recognition of his outstanding public service to NSW, particularly during the COVID-19 pandemic. Following this, William was awarded an Institute of Public Administration National Fellowship in October 2022 for his major contribution to the public sector’s use of data and analytics; areas that have been repeatedly identified as essential capabilities for all public sector leaders.
On the couch with William Murphy: conversations on digital transformation in NSW Government (PID200) Thursday @ 3:45 PM
Partner, National Security & Justice, KPMG, Australia
Claire McGuinness is a Partner in KPMG’s National Security and Justice practice and leads justice for KPMG nationally. She is a highly capable and trusted senior national security professional with 20+ years’ experience within the Commonwealth government, working across Australia and internationally. She has a breadth of experience collaborating across the national security and justice community and with its national and international partners, a strong ability to navigate complexity and risk and a nuanced understanding of our strategic operating and threat environments. Claire is strongly invested in the sector with a long record of collaboration and achievement with corrective services agencies both as a former senior government executive and currently with KPMG.Introduction to the Conference Programme (PID205) Wednesday @ 9:15 AM
Reflections from previous day & Introduction to the Workshop Sessions Thursday @ 9:00 AM
On the couch with William Murphy: conversations on digital transformation in NSW Government (PID200) Thursday @ 3:45 PM
Wrap-up and Reflections on the Conference (PID207) Thursday @ 4:45 PM
Partner, National Security & Justice, KPMG, Australia
Claire McGuinness is a Partner in KPMG’s National Security and Justice practice and leads justice for KPMG nationally. She is a highly capable and trusted senior national security professional with 20+ years’ experience within the Commonwealth government, working across Australia and internationally. She has a breadth of experience collaborating across the national security and justice community and with its national and international partners, a strong ability to navigate complexity and risk and a nuanced understanding of our strategic operating and threat environments. Claire is strongly invested in the sector with a long record of collaboration and achievement with corrective services agencies both as a former senior government executive and currently with KPMG.Introduction to the Conference Programme (PID205) Wednesday @ 9:15 AM
Reflections from previous day & Introduction to the Workshop Sessions Thursday @ 9:00 AM
On the couch with William Murphy: conversations on digital transformation in NSW Government (PID200) Thursday @ 3:45 PM
Wrap-up and Reflections on the Conference (PID207) Thursday @ 4:45 PM
Executive Director, ICPA, Australia
Natalie is a highly skilled and experienced leader, with over a decade of experience delivering complex and strategic projects for government with a focus on the human services sector. She has a strong track record of success in managing teams, driving change, and implementing significant reform projects.
Prior to taking on the role of Executive Director, ICPA, Natalie ran the South Australian Department for Correctional Services’ Strategic Policy, Projects, and Partnerships Unit. She has also been responsible for successfully delivering significant operational reforms within South Australia’s prison system. Natalie has formal qualifications in project management and is an expert in program and project management methodologies.
Opening Remarks (PID204) Wednesday @ 9:05 AM
Closing Remarks (PID208) Thursday @ 5:05 PM
President, ICPA, Australia
Peter has been the Commissioner, Corrective Services New South Wales, Australia since September 2012 and retired in August 2021. Prior to this appointment Peter was the Chief Executive of the Department for Correctional Services in South Australia from July 2003 and worked with the Department of Corrective Services in Queensland, Australia for almost 15 years, his last position was Deputy Director-General. Peter started his corrections career in Germany in 1980.
New South Wales is one of eight States and Territories in Australia and Corrective Services New South Wales has responsibility for prisons and community corrections. It is the largest Australian corrections jurisdiction.
Peter has a strong background in corrections operation, in particular offender management and intervention. He has extensive experience in prison management and policy formulation. Peter also presided over significant prison infrastructure design, construction and commissioning and has particular expertise in the development of service standards for the delivery of correctional services by the private sector and contract management.
Peter holds a Masters of Public Administration and Bachelor of Social Work degree.
Opening Remarks (PID204) Wednesday @ 9:05 AM
Closing Remarks (PID208) Thursday @ 5:05 PM