6.30pm – 9pm ICT, 24 February 2025
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2 hours 30 mins
Evening Events
Join us for an unforgettable dinner cruise along the Chao Phraya River, where dining, sightseeing, and cultural experiences come together to create a sense of community and friendship. As the boat glides down the river, guests will enjoy stunning views of Bangkok's iconic landmarks, including Wat Arun, The Grand Palace, Wat Pho, Rama VIII Bridge, and the New Parliament House. The cruise will last approximately 2 hours and 30 minutes. On board, guests can enjoy an international buffet that includes vegetarian and halal options. The experience is further enhanced by live performances from inmates, showcasing traditional Thai dance, Thai boxing, and live music. These performances are part of the inmates' vocational training program, aimed at building self-confidence, fostering personal growth, and developing practical skills for successful reintegration into society. Through these activities, inmates gain a sense of purpose and are empowered to make meaningful contributions to their communities upon release.
Boarding will take place at Icon Siam Pier at 18:30 hrs, a 350-meter (5-minute) walk from the hotel. Transportation from the hotel to the pier will be available from 17:30 to 18:00 hrs, with return transportation provided after the cruise.
From Prison to Tech CEO; Connecting our World for Good (PID070)
10am – 11am ICT, 25 February 2025
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1 hour
Plenary Session
In this talk, Marcus Bullock introduces his big goal to create empathy and community, with a splash of impact and tech. Marcus shares his personal journey to building a social impact company that supports families in marginalized communities. His compelling and inspiring talk will motivate each of us to find the best in our constantly evolving correctional system.
Digital Transformation Framework for Smart Prison in Indonesia (PID001)
11.30am – 12.15pm ICT, 25 February 2025
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45 mins
Plenary Session
Smart prisons, utilizing technologies like AI, IoT, and big data, aim to enhance correctional systems but face challenges in implementation. Unlike other sectors, prison systems need tailored approaches for digital transformation (DT). This study fills a gap by developing a Digital Transformation Framework for Indonesian prisons, grounded in the Quad-Helix model, focusing on collaboration between academia, government, and society. The framework, validated by experts, includes four dimensions: people, process, technology, and organizations - comprising 16 components and 50 factors. It was successfully tested in Central Java prisons.
Speakers
Ejo Imandeka
Researcher, Ministry of Law and Human Research, Indonesia
The Singapore Prison Service (SPS) adopts a seamless throughcare approach where there are continuous and coordinated efforts to address the risks and needs of inmates while they are inside prison, which is followed through in the community upon their release. It is multi-faceted and considers how inmates as individuals interact with their eco-system.
This presentation highlights the use of technology in SPS's community corrections to meet the increasing operational and reintegration needs with more supervisees emplaced in the community.
These technological implementations aim to improve the effectiveness of community corrections, enhance public safety and support the successful reintegration of offenders and ex-offenders into society.
With technology advancement, SPS is equipped with automation systems and interactive applications, reducing manual work and achieving time savings to manage supervisees effectively in the community.
Speakers
Joyce Wong
Assistant Director, Community Corrections Work Release Scheme (CWRS), Community Corrections Command, Singapore Prison Service, Singapore
ICT for Prison Rehabilitation: Enhancing Reintegration Through Digital Transformation (PID006)
1.30pm – 2.15pm ICT, 25 February 2025
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45 mins
Workshop Session
Victim Offender Prison Care Support (VOPS) presents its innovative ICT programs for prison rehabilitation. Partnering with La Salle Institute, VOPS provides ICT training to 80-100 inmates/warders annually, yielding at least 75% pass rates and improved rehabilitation outcomes.
Key Points:
ICT training for inmates and warders
Digital transformation in prison management
Enhanced rehabilitation and reintegration outcomes
Partnership between NGOs and educational institutions
Speakers
Caroline Acha Nanyi
Coordinator, Victim Offender Prison Care Support, Cameroon
Embracing European Principles: Technology and Education for a Diverse Prison Community (PID021)
1.30pm – 2.15pm ICT, 25 February 2025
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45 mins
Workshop Session
This exploratory case study conducted in three Austrian penal facilities in 2022 and 2023 included 46 semi-structured interviews with 16 prison staff and 30 persons deprived of liberty (PDLs). Findings were analyzed through the lenses of andragogy and European principles of normalization, openness, and responsibility. Technology-assisted learning programs, such as university degrees and language classes, exemplified these principles, particularly for non-native speakers learning German, which facilitated education and employment opportunities during incarceration. To enhance staff buy-in and accessibility, the study suggested optimizing the ELIS learning platform with a more user-friendly interface and multilingual support. Training incarcerated university students to teach language classes could alleviate staff workload. Additionally, providing institutionally owned computers with internet access in hallways improved accessibility.
Speakers
Christiane Schwarz
Assistant Professor, Gonzaga University, United States
Transforming Community Corrections with Digital Technologies – A Queensland Corrective Services Case Study (PID022)
2.15pm – 3pm ICT, 25 February 2025
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45 mins
Workshop Session
This presentation highlights how Queensland Corrective Services (QCS) has revolutionised offender management on parole, probation, and community supervision through a new digital platform that embodies a "Smart" approach to case management. Recognizing that isolated solutions often generate more challenges than benefits, QCS adopted an integrated system that uses multiple digital channels to reach a broader range of supervised individuals. Key innovations include biometric self-service kiosks deployed across a state bigger than Texas, a mobile app for offender self-service and biometric curfew checks, and an Officer Portal that fully integrates with the core offender record system. These advancements have transformed QCS's ability to connect with both offenders and staff.
Gender-Responsive Policies and Technology Alleviate the Plight of Filipino Women Deprived of Liberty (PID061)
2.15pm – 3pm ICT, 25 February 2025
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45 mins
Workshop Session
There are enormous challenges in correctional facilities for women deprived of liberty (WDL). Congestion, gender-specific needs, health and nutritional concerns fall into these, which are among the main issues tackled by the author in this research. She shares her findings on how the Correctional Institution for Women (CIW), and female detention centers in the Philippines address these challenges.
These correctional and rehabilitation facilities have initiatives which are gender-sensitive and in keeping with technological advancements. It is interesting to know how these Philippine custodians of WDL utilize pragmatic and creative efforts, as well as collaborative endeavors in implementing gender-sensitive policies and utilizing technology in maintaining the connections of WDL with their families.
In this presentation, the familial ties of Filipinos are highlighted in situations where the WDL, especially mothers and wives, find both strength and solace as they communicate through electronic visitation (e-visitation) with their loved ones. Even in this post-pandemic times, e-visitation is still being accorded to WDL (and other persons deprived of liberty or PDLs) in the Philippines, since majority of them are indigent; thus, their families find it hard to visit them due to financial constraints.
This research is conducted with a human rights-based approach and gender-sensitive perspective. Its empirical data are largely based on the information gathered by the author and the jail visitations teams from the Public Attorney’s Office or PAO. The efforts of PAO regarding the legal, medical, dental, and optical concerns of WDL (and other PDLs) are shared in this presentation.
Speakers
Dr Persida Acosta DSD
Chief Public Attorney, Public Attorney’s Office (PAO), Philippines
Reducing Risk in Offender Transportation with Smart Applications: Enhancing Offender Transportation Efficiency & Safety (PID012)
2.15pm – 3pm ICT, 25 February 2025
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45 mins
Workshop Session
The complexities of managing inmate transportation, from scheduling to risk mitigation, present unique challenges for correctional facilities worldwide. By integrating transportation processes tightly within an Offender Management System (OMS), the potential to improve inmate welfare, enhance security, streamline operations, and reduce redundancy is significant.
This presentation will explore how an offender management system, paired with a dedicated transportation module, addresses the growing need for intelligent, user-friendly transportation solutions that meet the operational demands of modern correctional institutions.
Through case studies and practical demonstrations, we will showcase how automated transportation planning, vehicle scheduling, and staff management, are critical for agencies looking to ensure compliance with stringent security protocols and offender/staff safety.
An integration system for offender management and transportation planning enhances decision-making through real-time data analysis, leveraging the future of artificial intelligence, and risk management supports staff with mobile applications for in-field updates, and ultimately improves the overall safety and efficiency of inmate transport.
The Meaning of SMART for Zurich Prison & Probation Services - Implementation and Evaluation Challenges of the SMAZH - Sm (PID040)
3.30pm – 5pm ICT, 25 February 2025
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1 hour 30 mins
Roundtable Workshops
With this presentation or interactive workshop we will unravel the meaning of SMART in the context of the Zurich (Switzerland) Smart Prison Project, by sharing the approach we took to design this SMART project from different perspectives (strategy, organization, information, technology, user and security), sharing the planning & implementation experience with the audience and the value of the acronym S.M.A.R.T. (Specific Measurable Achievable Relevant Time-Bound) in this context.
Speakers
Annabelle Sersch
Senior ICT Project Manager, Directorate of Justice and Home Affairs (JI) of the Canton of Zurich, Switzerland
The Smart Prison Starts with Smart Implementation: Getting It Right (PID008)
3.30pm – 5pm ICT, 25 February 2025
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1 hour 30 mins
Roundtable Workshops
The traditional focus on success in the corrections technology field often overshadows the valuable lessons that can be learned from failures. This presetation aims to shift the narrative by exploring the concept of failure, both personal and organizational, in the context of technology implementations within correctional systems.
Speakers
Simon Bonk
Chief Research Officer & Director New Business Development, Telio Management, Canada
SMART Looking... Looking at Smart from Different Angles (PID014)
3.30pm – 5pm ICT, 25 February 2025
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1 hour 30 mins
Roundtable Workshops
During this session, I would like to challenge the meaning of smart in the specific prison & probation session, starting from some generic concepts, definitions and existing projects.
Speakers
Steven Van De Steene
Technology Consultant & Researcher, Smart Corrections, France
Smart Synergies Between Government and Private Sector (PID039)
3.30pm – 5pm ICT, 25 February 2025
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1 hour 30 mins
Roundtable Workshops
The presentation refers to all four themes of the conference with a specific focus on the “planning “ challenge. This will be shown during the different planning-layers how public sector-private sector are interacting for a better outcome.With the construction of new prisons, there are various disciplines contributing to the alignment of these with operations, users’ purposes and also the sustainability for the future.
Architecture, Construction, Environment, Operational technology (OT) including security and internal processes, ICT services (IT), facilities and maintenance, etc. These disciplines are too
often separate processes. Integration from the start is a must, to be able to realize a “smart“ prison. Afterwards it is too late.
With recent realizations of Private Public Partnerships (PPP), it has become crystal clear that the synergy between these disciplines is an enormous added value for the final delivary. For this, a
far-reaching cooperation, an interaction between private partners and the public stakeholders (on behalf of the Government, Agency... ), with a client-driven approach is crucial. This challenge can only be achieved with an initial solid planning and an equally challenging implementation track.
In the tender and before the start of the project, the Governmentsets the primary requirements through a functional output specification. The Public Sector wants to be more efficient, more focused on reintegration but also cost-efficient and facilitating in the internal processes for the staff. A better safety and interaction is required. Dynamic security, also in a smart prison! How to keep the balances? How to install a flexible operating and future-proof prison with the use of innovative technology.
Security and operational technology are permanent features, but how can these make a prison smart with a responsible use of the information technology? Smart at the cutting edge of IT and OT.
Safety is paramount, but with further integration of IT, OT can give more space to user-friendliness of internal processes, more self-reliance for prisoners and better support of the staff.
European Standards on AI and the Nordic Smart Prisons (PID034)
9am – 9.45am ICT, 26 February 2025
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45 mins
Plenary Session
Finland and Sweden have both taken the challenge to digitalize certain services and processes in their prisons. Their digital strategies and concepts aim to support rehabilitation and reintegration of prisoners and help staff with their processes and resources management. Finnish holistic Smart Prison concept has been widely studied and the benefits are promising. Sweden is about to start their transformative program Digi:Klient to adapt the enforcement content in relation to the ongoing capacity expansion. Both countries have also contributed to the first ever international recommendations regarding the ethical and organisational aspects of the use of Artificial Intelligence and related digital technologies by prison and probation services released by Council of Europe in 2024. The recommendations include 30 principles including (1) Basic principles, (2) Data protection and privacy, (3) Safety, security, and good order, (4) Offender management, risk assessment, rehabilitation, and reintegration, (5) Staff selection, management, training, and development, and (6) Research, development, evaluation, and regular revision. In this presentation these contributions and their impact on all European prison services are highlighted.
Speakers
Ilina Taneva
Deputy Head of the Criminal Law Division, Council of Europe, France
Do Offenders Have Unique Needs in a BYO AI Future? (PID032)
9.45am – 10.30am ICT, 26 February 2025
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45 mins
Plenary Session
Imagine a future where everyone has a personal AI that learns from their experiences and preferences. These AI agents are highly personalized and operate independently of large tech companies, offering benefits like increased privacy, security, and personalization. This concept, known as Bring Your Own AI (BYOAI), could address data privacy and sovereignty concerns but also presents challenges for the judicial system. Questions arise about whether offenders can retain and train their AI during incarceration, if data collected by AI violates privacy rights, and how to manage outside contact in a networked scenario. This session aims to discuss the implications and future needs of a BYOAI scenario for incarceration and rehabilitation, and to inform policy and advisory efforts.
Speakers
Mike Sparling
Chief Operating Officer, Chief Technology Officer, Multi-Health Systems Inc., Canada
Towards an AI-Powered Prison: Real World Machine Learning Applications (PID023)
11.15am – 12pm ICT, 26 February 2025
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45 mins
Workshop Session
This presentation will explore how innovative AI-powered digital solutions can complement any Smart Prison initiative by focusing on the practical implementation of machine learning (ML) technologies. No prior technical knowledge is required, as attendees will receive an introduction to ML technology and a live walkthrough of designing and building user-friendly, code-free ML solutions. Key demonstration topics include interactive knowledge repositories for staff, automated review and moderation of inmate communications, optimization of operations and security tasks, and providing intelligent interactive services to incarcerated individuals.
Speakers
Christopher Ditto
Vice President of Research & Development, ViaPath Technologies, United States
Revolutionizing Reintegration: AI-Powered Support for Inmate Rehabilitation, Post-Incarceration Success and Mental Health (PID036)
11.15am – 12pm ICT, 26 February 2025
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45 mins
Workshop Session
This workshop introduces a case study on the use of artificial intelligence (AI) through an innovative artificial intelligence conversation system designed to support the reintegration journey of individuals during and post-incarceration as well as wellness of staff. Developed and piloted in 2024, the conversation system focuses on how various stakeholders' social workers, educational and employment agencies, housing and healthcare providers, law enforcement, and policymakers can utilize AI to enhance their support services and improve outcomes for individuals (during and post-incarceration). Our workshop will also show the benefits of AI for staff in facilities as they support clients.
Participants will gain an understanding of how generative AI technology can provide standardized and personalized support to various stakeholders across the judicial and social services system.
Blending Technology with Decision Making and the Distribution of Relevant Data (PID143)
11.15am – 12pm ICT, 26 February 2025
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45 mins
Sponsor Presentation
The speech will focus on three core platforms and the outcomes they support:
A new approach to the issue of illegal mobiles in corrections and the ability to pinpoint the location and have the choice to disrupt the device - or allow the continued use and acquire intelligence.
The inmate management process from sentencing to rehabilitation including medical, educational and behavioural assessments + all visitation and payphone recordings, transcripts and sentiment analysis. Supporting a deeper profiling of each inmate.
The rehabilitation process to include electronic monitoring and criminal biometrics designed to support offenders as they return to the community.
The focus of the speech is supporting inmates in the overall correctional process with minimal additional overhead for the corrections.
A Novel Implementation of an AI-Based Behavior and Life Sign Recognition System Within a Correctional Environment (PID029)
12pm – 12.45pm ICT, 26 February 2025
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45 mins
Workshop Session
A novel effort has been undertaken in Canada to implement an AI-based system for the real-time monitoring of behavioral and health conditions of inmates. The system has, for the first time, been deployed in a real environment and is being assessed for early detection of anomalous health and self-harm events. However, above and beyond this, the technology also offers opportunity for the long-term behavioral assessment and trending analysis that can provide quantitative measures to decision-makers. In this presentation, early results of the deployed system and user feedback are presented to gauge this technology's value proposition in a correctional context. A special focus is also given to the special legal and ethical challenges, such as privacy, inherent in the adoption of advanced data-gathering technologies.
Leveraging Funeral Streaming Technology to Enhance Correctional Safety and Support Inmate Mental Health (PID041)
12pm – 12.45pm ICT, 26 February 2025
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45 mins
Workshop Session
Funeral streaming technology offers a compassionate approach to supporting inmate mental health, allowing them to virtually attend family funerals in a secure, supervised setting. This innovative solution helps inmates manage grief, reducing behavioral incidents by up to 30% and contributing to safer correctional environments. By fostering emotional stability and promoting trauma-informed care, funeral streaming encourages engagement in rehabilitative programs, ultimately supporting successful reentry and lowering recidivism rates.
This workshop is designed for correctional leaders, technology specialists, and mental health professionals, providing practical guidance, case studies, and strategies for implementing funeral streaming technology.
Attendees will learn about logistical, security, and partnership considerations to make this service accessible. By enabling inmates to maintain family connections, facilities can cultivate a more rehabilitative
process.
Lessons from a Successful Smart Prison System Implementation: A Collaborative Conversation with Top Executives (PID152)
12pm – 12.45pm ICT, 26 February 2025
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45 mins
Sponsor Presentation
Join a candid, open discussion where a former Chief Information Officer and former Commissioner for the Indiana Department of Correction share hard-earned insights from their journey implementing a successful smart prison system.
Hear how they turned past failures into the bridge for success--what worked, what didn’t, and the essential lessons you need to lay the right foundation. Learn practical strategies, common pitfalls to avoid, and set yourself up for a seamless and effective implementation.
Speakers
Rick Davis
Thought Leadership Director and Corrections Technology Subject Matter Expert (SME), Mi-Case Corporation, United States
Integrating SMART Data into Collaborative Correctional Intelligence Practice (PID024)
1.45pm – 2.30pm ICT, 26 February 2025
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45 mins
Workshop Session
In this session hear from a data solutions expert and corrections intelligence specialist who will provide an interactive case study to illustrate the future possibilities of leveraging SMART prison data and collaborating with other digital innovations to develop and enhance correctional intelligence.
With the introduction of SMART prisons will come the inevitable growth and challenge of bulk data and the need to develop innovation solutions to leverage this data for the protection of people in prison, their visitors and staff.
This session will also provide some considerations for technological skillsets needed to future proof correctional intelligence tradecraft and ensure innovation in recruitment and professional development practices.
Speakers
Adrian Barfield
Asia Pacific Territory Manager, i2 Group, Australia
Robotic Process Automation for Operations and Corporate Services (PID016)
1.45pm – 2.30pm ICT, 26 February 2025
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45 mins
Workshop Session
As Singapore Prison Service leverages more technologies and data are resided in different systems, integration between systems can become more complex which require time and effort to complete. Robotic Process Automation (RPA), as a quick-win solution, is being deployed to enhance efficiency of officers who need to work on the data of different systems when performing operational or corporate services tasks such as updating records, performing administrative checks, or generating statistics on regular basis.
The Contribution of Smart Cards to a Smart Prison (PID027)
1.45pm – 2.30pm ICT, 26 February 2025
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45 mins
Workshop Session
Smart cards are part of our daily lives. Your personal ID is the basis from which processes start to run. Identification is important for both Information Technology (IT) and Operational Technology (OT). We are convinced of the functionalities, but the challenges in a correctional environment is mainly standardization and regulations to be able to make responsible sustainable steps forward.
The themes functionality, user-friendliness, sustainability and intelligent technology are important topics in the realization and the planning. The step-by-step plan and the synergy are the driving force.
The Development and Implementation of New Digital Systems and the Implications on the Norwegian Correctional Service (PID031)
2.30pm – 3.15pm ICT, 26 February 2025
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45 mins
Workshop Session
The Norwegian Correctional Service have a big focus on modernizing ourselves with the use of digitalization. We have several digitalization projects that will have an impact on our staff, offenders and the families and friends of inmates. Examples of this are the use of electronic monitoring for custody, a more modern system for the school services for inmates (Utvei), a new OMS system and a digital self service system for inmates.
Our biggest projects is a new OMS system. Norwegian Correctional Service have been using 5 different systems daily to manage and operate everyday life in the correctional service. One of the main challenges in this scenario is the fact that probation and prisons use different system that do not naturally interact with each other. This has made cooperation between staff and sharing of necessary information difficult. The use of our new OMS system together with our other digitalization projects will have an impact on daily life in prison and probation.
Speakers
Nirushanthy Nordli
Project Director, The Directorate of the Norwegian Correctional Service, Norway
The Advancement of Smart Prison Towards Data-Driven Management in the HKCSD (PID026)
2.30pm – 3.15pm ICT, 26 February 2025
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45 mins
Workshop Session
Since the Strategic Plan was formulated in 2018, the Hong Kong Correctional Services Department (HKCSD) has been actively developing the “Smart Prison” concept for process innovation and sustainable development through the application of technology and digitalisation. Over the years, numerous innovative technology projects that enhance security, streamline operations and promote rehabilitation of persons in custody (PICs) have been developed under the “Smart Prison” concept at various correctional institutions.
With the advancement of technology, the limitations of siloed information technology (IT) and “Smart Prison” systems have become apparent while the need for systematic and continuous data collection among systems is rising. Faced with the challenges of breaking the “bottlenecks” of integrating centralised operational systems into various Smart Prison systems as well as further developing Smart Prison systems in view of the restrictions imposed by ageing facilities, it is imperative to adopt a more integrated approach. To advance towards enhancing digital and smart management, and leveraging the implementation of the Integrated Custodial and Rehabilitation Management System (iCRMS) in 2023 which forms the core of data collection and application within the Department, the HKCSD plans to develop future IT and “Smart Prison” systems in a more proactive and integrated approach for centralisation of data collection, application and analytics. Combining operational systems and IT systems to collect data on various aspects for analysis and application, the introduction of advanced analytic tools for predictive analysis based on the learned patterns can be achieved. All in all, the implementation of “Smart Prison” systems and the launch of the iCRMS signify a milestone of the HKCSD and pave the way for the next phase of “Smart Prison”, namely the advancement of “Smart Prison” towards data-driven management and big data analysis.
Speakers
Cheuk-yin Patrick CHU
Principal Officer (Smart Prison), Hong Kong Correctional Services Department, Hong Kong
Exploring the Potential and the Impacts of the Deployment of Digital Devices on People in Custody (PID025)
2.30pm – 3.15pm ICT, 26 February 2025
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45 mins
Workshop Session
Since 2020, incarcerated people in some Australian jurisdictions were provided with digital devices to address the digital divide, decrease punitiveness associated with incarceration and alleviate the compounded isolation caused by the COVID-19 pandemic. The digital sphere could thus represent a new space that allows incarcerated people autonomous access to services, facilitating family connections and entertainment. We will begin by identifying some key deprivations of imprisonment in the prison literature, after which we explore how particular technological provisions address or overlook the pains of imprisonment incarcerated people typically experience. Following this, we outline the relevant policy changes and review empirical findings regarding providing digital technology to people in prison within Australia and overseas. Finally, several relevant policy recommendations are discussed.
Khao Phraik Agricultural and Industrial Correctional Institution
6.30am – 4.30pm ICT, 27 February 2025
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10 hours
Facility Visits
The Khao Phraik Agricultural and Industrial Correctional Institution, established in 2003, located in Nakhon Ratchasima Province. Spanning over 200 acres, it is one of Thailand's largest medium-security facilities, designed to house male inmates serving sentences of up to 15 years. The institution emphasizes rehabilitation through agricultural development and vocational training.
The institution focuses on equipping inmates with essential skills and professional expertise to reintegrate into society as productive and responsible members. It integrates agricultural practices into rehabilitation programs, promoting self-sufficiency, personal growth, and sustainability. Inmates are trained in modern farming techniques, cultivating a variety of crops such as corn, rice, durian, vegetables, and fruits. Inspired by Thailand’s sufficiency economy philosophy, the institution blends innovative farming methods with traditional wisdom to foster sustainability. Vocational programs, including "Cook & Coff @ Khao Phraik," provide hands-on training in baking, cooking, and café management, preparing inmates for future careers and reintegration into the community.
Please arrive at the Peninsula Hotel lobby at 6:30 AM for registration, with group assembly at 6:45 AM. The Khao Phraik Agricultural and Industrial Correctional Institution is located 220 kilometers from the Peninsula Hotel in Bangkok, with an estimated journey time of 3 hours and 15 minutes. The facility tour will last approximately three hours and includes lunch. We expect to return to the Peninsula Hotel by 4:30 PM.
7am – 4pm ICT
Rayong Central Prison and Khao Mai Kaew Temporary Prison
Rayong Central Prison and Khao Mai Kaew Temporary Prison
7am – 4pm ICT, 27 February 2025
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9 hours
Facility Visits
Established in 2004, Rayong Central Prison is a maximum-security facility in Rayong Province, spanning 803 acres. It is designed to manage high-risk inmates, including those involved in serious drug offenses and organized crime. The prison emphasizes a balance between stringent security measures and meaningful rehabilitation programs to prepare inmates for reintegration into society.
Rayong Central Prison and its affiliated Khao Mai Kaew Temporary Prison collaborate to ensure effective inmate management and rehabilitation. Rayong Central Prison Maximum Security Zone (Zone 6) Includes a lobby, laundry facilities, and a central control center. Communal cells housing 192 inmates per floor, with recreational amenities such as a basketball court and sanitation facilities. Solitary confinement cells for 60 inmates, each designed for single occupancy. For Security Measures: The Security Zone is equipped with advanced electronic surveillance systems, including interactive CCTV and remote-controlled cell doors, ensuring rigorous security and effective management of high-risk inmates. Rayong Central Prison also include Khao Mai Kaew Temporary Prison for pre-release programme for inmates from this facility spanning 660 acres is an integral part of Rayong Central Prison’s pre-release program.
The facility emphasizes rehabilitation through agricultural training, self-sufficiency, and vocational development. Inspired by Thailand’s sufficiency economy philosophy, inmates receive training in farming, livestock management, and sustainable practices. hands-on vocational opportunities such as “Coffee Khao Mai Kaew,” where inmates develop skills in food service and hospitality. These programs prepare inmates for successful reintegration into society, equipping them with practical expertise and confidence for life after release.
Please arrive at the Peninsula Hotel lobby at 7:00 AM for registration, with group assembly at 7:15 AM. Rayong Central Prison and Khao Mai Kaew Temporary Prisn is located 180 kilometers from the Peninsula Hotel in Bangkok, with an estimated journey time of 3 hours. The facility tour will last approximately three hours and includes lunch. We expect to return to the Peninsula Hotel by 4:00 PM.
Originally established as Chonburi Central Prison for male inmates, the facility transitioned in 2017 to serve as a women’s correctional institution. Located in Chonburi Province, it is the primary correctional facility for female inmates in Thailand’s Eastern region. The institution spans approximately 23 acres and accommodates up to 2,047 female inmates.
Chonburi Women’s Correctional Institution is recognized as a model for implementing the United Nations Rules for the Treatment of Women Prisoners and Non-custodial Measures for Women Offenders, commonly referred to as the Bangkok Rules. The institution focuses on promoting rehabilitation through various vocational training programs, including Thai massage, beauty services, bakery, food preparation, laundry, garment repair, and handicrafts. These programs aim to equip inmates with practical skills that support their reintegration into society and reduce the risk of reoffending. In partnership with Nicecall Public Company Limited, the institution launched a telesales project on January 4, 2024, offering job opportunities to female inmates. The project currently employs 88 inmates as telesales representatives, allowing them to promote various products and services through telephone sales. This initiative provides inmates with valuable work experience, preparing them for stable careers after release.
Through its comprehensive rehabilitation programs, Chonburi Women’s Correctional Institution strives to create a secure and supportive environment where inmates can develop essential skills and professional expertise, enabling their successful reintegration into society as responsible and skilled individuals.
Please arrive at the Peninsula Hotel lobby at 7:30 AM for registration, with group assembly at 7:45 AM. Chonburi Central Prison is located 83 kilometers from the Peninsula Hotel in Bangkok, with an estimated journey time of 1 1 hour and 35 minutes. The facility tour will last approximately three hours and includes lunch. We expect to return to the Peninsula Hotel by 2:30 PM.
Established in 2014, Nakhon Pathom Central Prison is located in Nakhon Pathom Province, spanning 27.4 acres. This high-security prison primarily accommodates male inmates but also features a separate female block for individuals serving sentences ranging from 15 years to life imprisonment.
Nakhon Pathom Central Prison is dedicated to fostering bot male and female inmate rehabilitation and skill development to prepare inmates for reintegration into society as responsible and skilled individuals. Vocational training programs include silk weaving, fabric design, carpentry, macramé art, and barbering, equipping inmates with valuable skills for future employment. The prison also emphasizes culinary arts, offering training in Thai cuisine, desserts, and baking, and runs industrial skills development programs aligned with market demands to ensure practical and relevant experience. These initiatives focus on transforming behaviors, enhancing employability, and supporting inmates' successful reintegration into their communities.
Please arrive at the Peninsula Hotel lobby at 8:00 AM for registration, with group assembly at 8:15 AM. Nakhon Pathom Central Prison is situated 70 km from the Peninsula Hotel in Bangkok, with an estimated journey time of 1 hour and 15 minutes. The facility tour will last approximately three hours and includes lunch. We expect to return to the Peninsula Hotel by 2:00 PM.
Speakers
Dr Persida Acosta DSD
Chief Public Attorney, Public Attorney’s Office (PAO), Philippines
Natalie is a highly skilled and experienced leader, with over a decade of experience delivering complex and strategic projects for government with a focus on the human services sector. She has a strong track record of success in managing teams, driving change, and implementing significant reform projects.
Prior to taking on the role of Executive Director, ICPA, Natalie ran the South Australian Department for Correctional Services’ Strategic Policy, Projects, and Partnerships Unit. She has also been responsible for successfully delivering significant operational reforms within South Australia’s prison system. Natalie has formal qualifications in project management and is an expert in program and project management methodologies.
Sessions
ICPA: Welcome and Opening Introductions
Tuesday @ 9:15 AM
Peter has been the Commissioner, Corrective Services New South Wales, Australia since September 2012 and retired in August 2021. Prior to this appointment Peter was the Chief Executive of the Department for Correctional Services in South Australia from July 2003 and worked with the Department of Corrective Services in Queensland, Australia for almost 15 years, his last position was Deputy Director-General. Peter started his corrections career in Germany in 1980.
New South Wales is one of eight States and Territories in Australia and Corrective Services New South Wales has responsibility for prisons and community corrections. It is the largest Australian corrections jurisdiction.
Peter has a strong background in corrections operation, in particular offender management and intervention. He has extensive experience in prison management and policy formulation. Peter also presided over significant prison infrastructure design, construction and commissioning and has particular expertise in the development of service standards for the delivery of correctional services by the private sector and contract management.
Peter holds a Masters of Public Administration and Bachelor of Social Work degree.
Sessions
ICPA: Welcome and Opening Introductions
Tuesday @ 9:15 AM
Global Track Chair, Partner, National Security & Justice, KPMG, Australia
Claire McGuinness is a Partner in KPMG’s National Security and Justice practice and leads justice for KPMG nationally. She is a highly capable and trusted senior national security professional with 20+ years’ experience within the Commonwealth government, working across Australia and internationally. She has a breadth of experience collaborating across the national security and justice community and with its national and international partners, a strong ability to navigate complexity and risk and a nuanced understanding of our strategic operating and threat environments. Claire is strongly invested in the sector with a long record of collaboration and achievement with corrective services agencies both as a former senior government executive and currently with KPMG.
Sessions
Welcome and Opening Introductions
Tuesday @ 9:50 AM
Introduction to Afternoon Sessions
Tuesday @ 12:15 PM
Afterbreak Sessions and Afternoon Sessions Introduction
Wednesday @ 10:30 AM
Marcus Bullock is an entrepreneur, justice reform advocate, and TED speaker. Following his 2004 release from prison, he launched a construction business that grew to employ other returning citizens. Bullock is also founder and CEO of Flikshop, Inc., a software company that builds tools to help incarcerated people stay connected to their families and build community.
The Flikshop mobile app enables families and non-profit organizations to send mail to incarcerated people, with the mission of using social connections, tech, and data to help decrease recidivism around the world. He also founded the Flikshop School of Business, a program that teaches returning citizens life skills and entrepreneurship via computer coding and software development. As Forbes writes, “Will Flikshop, the Instagram for prisons, solve all of [the mass incarceration] issues? No. But Flikshop typifies the sort of work that needs support to scale to address these issues from many angles.”
Bullock is an inaugural cohort member of Techstars Anywhere and John Legend’s Unlocked Futures business accelerators. He was selected as one of The Root’s 100 Most Influential African Americans in the US. Shortly after, Bullock was named a 2020 Halcyon Incubator Fellow. Additional awards include: Aspen Ideas Award, WBJ 40 under 40, US State Park Distinguished 400 Award, and 2021 EY Entrepreneur Of The Year Finalist. He is a member of the Justice Policy Institute’s board of directors, Advisory Board member for Princeton University’s Prison Teaching Initiative, serves as an advisor to the Georgetown University McDonough School of Business and Aspen Institute’s Opportunity Youth Incentive Fund, and the current Entrepreneur in Residence at University of Baltimore. Married with three children, Bullock’s story has received coverage from from Forbes, New York Times, CNN, Washington Post, Black Enterprise, and NPR.
Sessions
From Prison to Tech CEO; Connecting our World for Good (PID070)
Tuesday @ 10:00 AM
Researcher, Ministry of Law and Human Research, Indonesia
Ejo Imandeka is a prominent researcher and lecturer at the Ministry of Law and Human Rights in Indonesia. His work primarily focuses on smart prison technology, and digital innovations in correctional systems. He has been involved in pioneering research that examines the challenges and potentials of implementing smart technology in prisons, particularly through the lens of Internet of Things (IoT) architecture, surveillance technologies, and digital literacy for inmates. Ejo is also affiliated with the Polytechnic of Correctional Science and has contributed extensively to studies on topics such as IS/IT adoption in correctional facilities, e-government, and e-business applications within the penal system. His research not only explores the technical aspects of smart prisons but also addresses how these technologies can be sustainably integrated to improve security, efficiency, and inmate rehabilitation. His commitment to enhancing prison management systems through technology continues to drive research and policy development in this evolving field.
Sessions
Digital Transformation Framework for Smart Prison in Indonesia (PID001)
Tuesday @ 11:30 AM
Global Track Chair, Partner, National Security & Justice, KPMG, Australia
Claire McGuinness is a Partner in KPMG’s National Security and Justice practice and leads justice for KPMG nationally. She is a highly capable and trusted senior national security professional with 20+ years’ experience within the Commonwealth government, working across Australia and internationally. She has a breadth of experience collaborating across the national security and justice community and with its national and international partners, a strong ability to navigate complexity and risk and a nuanced understanding of our strategic operating and threat environments. Claire is strongly invested in the sector with a long record of collaboration and achievement with corrective services agencies both as a former senior government executive and currently with KPMG.
Sessions
Welcome and Opening Introductions
Tuesday @ 9:50 AM
Introduction to Afternoon Sessions
Tuesday @ 12:15 PM
Afterbreak Sessions and Afternoon Sessions Introduction
Wednesday @ 10:30 AM
Assistant Director, Community Corrections Work Release Scheme (CWRS), Community Corrections Command, Singapore Prison Service, Singapore
Joyce has spent 17 years working in various roles in the Singapore Prison Service. In her operational capacity, she has worked with both male and female offenders in their in-care phase. She also took up roles in Training & Development and Singapore Prison Training Institute before her current appointment in Community Corrections (Work Release Scheme) which looks at the rehabilitation, reintegration, and supervision of offenders in the community. Joyce holds a Business Administration Degree and a Graduate Diploma in Social Work from the National University of Singapore.
Sessions
Technology in Community Corrections (PID017)
Tuesday @ 1:30 PM
Coordinator, Victim Offender Prison Care Support, Cameroon
With 18 years of experience in development work and 4 years in prison reform, Caroline Acha Nanyi champions rehabilitation and reintegration initiatives for male and female inmates as Director of Victim Offender Prison Care Support (VOPS) Cameroon.
Leadership & Expertise:
- 18 years of development experience
- 4 years of prison reform expertise
- Prison reform advocacy
- Education and skills training for inmates
- Community reintegration programs
- ICT Secretariat and Maintenance Studies:
- 80-100 annual enrollments
- 75% pass rate
- Partnerships with La Salle Institute of Professional Studies
Professional Highlights:
- Director, VOPS Cameroon (2019-Present)
- Expertise in prison education, rehabilitation, and community reintegration
- Improved rehabilitation rates by 30% through targeted programs
Education & Certifications:
- Bachelor of Education, University of Buea (2012)
- Certificate in Leadership, Marywood University (2015)
- Human Resource Training, Pan African Institute of Development (2011)
Sessions
ICT for Prison Rehabilitation: Enhancing Reintegration Through Digital Transformation (PID006)
Tuesday @ 1:30 PM
Assistant Professor, Gonzaga University, United States
Christiane Schwarz is a criminologist who conducted qualitative research on the criminal and secondary stigmatization of formerly incarcerated persons and their loved ones in the UK and USA. Most recently, she explored learning programs inside Austrian prisons for her doctoral thesis, for which she was inspired by her teaching and tutoring experiences inside NYDOC jails. Christiane demonstrated her passion for equitable access to education as a program assistant for a higher prison education program at Guilford College, North Carolina. Christiane is curious to explore technological enhancements inside the prison realm and continues to engage in comparative and international research.
Sessions
Embracing European Principles: Technology and Education for a Diverse Prison Community (PID021)
Tuesday @ 1:30 PM
Paul is a seasoned technology leader with over 30 years of experience in both New Zealand and international markets. As the Head of Sales at Optimation, Paul brings deep expertise in sales, business development, and leadership, driving growth and success. His extensive experience across various roles and markets gives him a comprehensive understanding of the technology landscape, while his international background provides valuable global insights.
Paul takes a holistic approach to business, focusing on the three pillars of people, process, and technology to craft well-rounded strategies that achieve business objectives. By integrating these key elements, he ensures that operations are not only efficient but also aligned with the broader goals of the organization. Originally from the UK, he now proudly calls Nelson, New Zealand, home and often describes himself as a "Kiwi born in the wrong country".
Sessions
Transforming Community Corrections with Digital Technologies – A Queensland Corrective Services Case Study (PID022)
Tuesday @ 2:15 PM
Chief Public Attorney, Public Attorney’s Office (PAO), Philippines
DR. PERSIDA V. RUEDA-ACOSTA, DSD., Chief Public Attorney of the Public Attorney’s Office (PAO), Philippines (since February 23, 2001), 4th Placer, 1989 Philippine Bar Examinations, is a Doctor of Social Development graduate (GWA 1.20) from the University of the Philippines. Dr. Acosta completed the Senior Executive Fellows Program, and Senior Executive Program on National and International Security at Harvard Kennedy School (HKS), U.S.A. She also acquired Professional Certificates in Public Financial Management (HKS), and International Management and Leadership (International Centre for Parliamentary Studies, London), and Salzburg Global Seminar Fellowships (2023 and 2009).
Her expertise in legal aid has been recognized by international institutions, inter alia, UNICEF; UNODC; UNDP; USAID; IIJ-Malta, LAF-Taiwan; Nippon Foundation; Japan Legal Support Center; Legal Aid South Africa; China University of Political Science and Law; Legal Aid ACT (Australia); and School of Law, Bennett University (India) through their invitations to her as expert/resource person, and partner in advocacies.
Dr. Acosta, an active member of the International Corrections and Prisons Association (ICPA), served as Speaker during its Annual General Meetings and Conferences in Thailand (2007); Czech Republic (2008); Singapore (2011); Mexico City (2012); Melbourne, Australia (2015); Argentina (2019), and Singapore (2024); also in its 1st Corrections Technology Conference (Adelaide, Australia, 2023). As a passionate prison reforms advocate, she was granted a 2013 scholarship entitled as New Approaches to Prison Management and Rehabilitation in Israel. Such passion is reflected in her Dissertation, “Examining Deaths Behind Bars: Towards Penal System Policy Reforms in the Context of Human Rights” (June 2015).
Sessions
Gender-Responsive Policies and Technology Alleviate the Plight of Filipino Women Deprived of Liberty (PID061)
Tuesday @ 2:15 PM
Deputy Chief, Public Attorney of the Public Attorney’s Office (PAO), Philippines
DCPA Erfe is a lawyer and registered physician. Before successfully hurdling the 2001 Philippine Bar examination, he passed both the Philippine Physician Licensure Examination and the United States Medical Licensure Examinations. He holds university degrees in psychology (University of the Philippines-Diliman), management (Master’s degree, Philippine Christian University), medicine (Pamantasan ng Lungsod ng Maynila) and law (Manila Law College). Currently, he is writing his Master of Laws thesis after passing the comprehensive examination at the Pamantasan ng Lungsod ng Maynila Graduate School of Law. He also attended the Master of Arts in Conflict, Peace and Security Program, a joint international program of the Universidad Oberta de Catalunya (Barcelona, Spain) and United Nations Training Institute (Geneva, Switzerland). In the field of forensics, he obtained extensive trainings from UP-Diliman Anthropology Department, Virginia Institute of Forensic Science and Medicine, Dr. Herbert Leon MacDonell’s Laboratory of Forensic Science, New York; and the Anthropological Research Facility, “The Body Farm,” Knoxville, TN.
As an advocate for persons deprived of liberty, he serves as the head of the medical side of PAO’s Legal, Medical, Dental, Optical Jail Visitation and Decongestion Program. He is also an active member of the International Corrections and Prisons Association (ICPA), and had attended some of its international conferences: Thailand (2007); Czech Republic (2008); Singapore (2011, 2024); Mexico (2012); Australia (2015, 2023); Argentina (2019).
Sessions
Gender-Responsive Policies and Technology Alleviate the Plight of Filipino Women Deprived of Liberty (PID061)
Tuesday @ 2:15 PM
Philip Thomas is the CEO of Tech OP Solutions Ltd, where he has been leading the company since January 2024. Under his leadership, Tech OP Solutions has become a global specialist in bespoke software solutions for the Criminal Justice and Compliance sectors, with a focus on prisoner transportation, immigration escorting software, and integrated GRC solutions for operational resilience and compliance.
He brings over 20 years of experience in technology and business transformation, having previously held senior leadership roles at Interserve, where he oversaw business architecture and change across multiple business units. Phil holds a BSc in Product Design from The University of Huddersfield and has a proven track record of delivering impactful, large-scale projects across various industries.
Sessions
Reducing Risk in Offender Transportation with Smart Applications: Enhancing Offender Transportation Efficiency & Safety (PID012)
Tuesday @ 2:15 PM
Bill attended Sierra College in Rocklin, California, and studied Administration of Justice. He has a strong passion for the Corrections Field. His career with the California Dept. of Corrections was for 29 years. He started as a Correctional Officer at Folsom State Prison, was promoted through the ranks, and retired as a Captain, managing the inmate population for all 33 California Prisons. He was responsible for managing transportation within the agency. The inmate population was at a record level of 172,000 compared to the current population of approximately 95,000. Once retired, Bill has worked for Syscon for approximately 15 years as a project coordinator, sales representative, and as a learning specialist as a corrections SME.
Sessions
Reducing Risk in Offender Transportation with Smart Applications: Enhancing Offender Transportation Efficiency & Safety (PID012)
Tuesday @ 2:15 PM
Senior ICT Project Manager, Directorate of Justice and Home Affairs (JI) of the Canton of Zurich, Switzerland
Annabelle Sersch is now Senior ICT Project Manager of Digital Solutions as part of the Directorate of Justice and Home Affairs (JI) of the Canton of Zurich in Switzerland, where she works exclusively for the Department of Corrections and Reintegration (JuWe). After studying business administration (BWL) at the University of St. Gallen (HSG) and working as a senior ethics analyst for an investment fund in Zurich, she decided to study theater acting at the Zurich University of the Arts (ZHdK). With this unusual mix, she moved to IT at the JI Directorate in 2019 and self-taught her knowledge in project management and IT needed for her tasks. Since her employment, she has specialized in the area of "Smart Prisons" and has already been able to successfully implement two projects in the two years of her employment.
As a project manager in the “Smart Prisons Zurich”-Team she puts all her efforts in the involvement and engagement of multiple stakeholders, so the project Vison can be realised. She is involved in international and Swiss forums to promote digitalization in the field of correctional services and reintegration. In addition continues to work freelance as an actress and speaker.
Sessions
The Meaning of SMART for Zurich Prison & Probation Services - Implementation and Evaluation Challenges of the SMAZH - Sm (PID040)
Tuesday @ 3:30 PM
Senior ICT Business Analyst, Directorate of Justice and Home Affairs (JI) of the Canton of Zurich, Switzerland
Jodok Senften began his career in the IT world in 2010 with an apprenticeship as an ICT systems engineer. Through his diverse experience in various positions within IT, from system engineer in an international industrial company to cloud projects, from RPA developer to IT consulting, Jodok has gained a comprehensive overview of the IT landscape. After completing his studies in the field of information science with a major in digital business management, he is currently deepening his knowledge with a Ms in Digital Strategy. . Since 2022, Jodok has been part of the Digital Solutions team, which is part of the Directorate of Justice and Home Affairs of the Canton of Zurich. There he is dedicated to projects in the prison system and reintegration. As Senior Business Analyst for the "Smart Prisons Zurich" project, Jodok plays a central role in the design of solutions and the optimisation of various processes. He acts as a link between technical experts and IT, utilizing his in-depth understanding of technology and business processes to turn innovative approaches into reality.
Sessions
The Meaning of SMART for Zurich Prison & Probation Services - Implementation and Evaluation Challenges of the SMAZH - Sm (PID040)
Tuesday @ 3:30 PM
Chief Research Officer & Director New Business Development, Telio Management, Canada
Simon is the former CIO for the Correctional Service of Canada (CSC). A role he held for more than 6 years and retired from that position after almost 30 years in the Canadian Public Service. On his retirement, he joined Telio as their Chief Research Officer and Director New Business Development, where he creates and implements strategic approaches in new markets, and builds relationships with jurisdictions, researchers and other stakeholders to advance thought leadership in the correctional space. He is currently the Past Corporate Chair of the Corrections Technology Association and previously served as Secretary. In addition, he is the Chair of the IT Network for the International Corrections and Prison Association as well as member of the Technology Committee at the American Probation and Parole Association. In addition he sits on the Advisory Board of CORCAN at the Correctional Service of Canada and the SAW Project.
Sessions
The Smart Prison Starts with Smart Implementation: Getting It Right (PID008)
Tuesday @ 3:30 PM
Technology Consultant & Researcher, Smart Corrections, France
Steven Van De Steene is an Enterprise Architect who works as a consultant in the area of innovation and technology strategy for prisons and probation services. He is also active as a researcher, affiliated to the Montfort University (Leicester, UK) and as board member of the International Corrections and Prisons Association (ICPA) the liaison for the technology solutions network within the association.
Steven studied Pedagogical Sciences at the University of Ghent. After his graduation he started working as a probation Officer. With the growth of the organization came the need for a better national IT support. As a project manager, Steven took the opportunity to establish good working IT solutions by trying to understand real business needs and enlarging his knowledge in Information Technology. In 2009 he became a certified Enterprise IT Architect at the University of Antwerp Management School. Now he’s concentrating on implementing the principles of IT Governance and Enterprise Architecture within correctional organizations and promoting research on how an increased digitalized society impacts our correctional practices.
Until 2015 he was the IT Director of the Directorate General Penitentiary Institutions in Belgium where he managed an IT service with a strong focus on developing innovative solutions as an answer to the wide variety of business needs within the complex penitentiary context. Since 2008 he has been actively involved in different European and international projects, promoting the opportunities to use technology in a way it improves security, efficiency, and rehabilitation in a balanced and ethical way, with a strong focus on reducing harm.
Steven is actively promoting more research in this field and works closely together with Universities across the globe to enhance our knowledge on the opportunities as well as the risks and ethical questions related to the use of technology in corrections.
Sessions
SMART Looking... Looking at Smart from Different Angles (PID014)
Tuesday @ 3:30 PM
Senior internal consultant IT project management regarding Offender Management Systems (OMS) within the Belgian Prison Service.
2019 – 2024:
Vice President of the International Corrections and Prisons Association (ICPA) + Chair of the European Chapter of ICPA, 1 November 2017 - 31 October 2024:
Senior Advisor / International Expert with the European Organisation of Prison and Correctional Services (EuroPris) + missions for the Council of Europe, Strasbourg and other special missions for UNODC, United Nations
Sessions
Smart Synergies Between Government and Private Sector (PID039)
Tuesday @ 3:30 PM
Deputy Head of the Criminal Law Division, Council of Europe, France
Ilina Taneva is Secretary to the Conferences of Directors of Prison Administrationas well as Secretary to the Council for Penological Co operation (PC CP), Council of Europe. She joined the Council of Europe Secretariat in 1997 and since then has been Secretary to several intergovernmental committees which elaborated standards in the field of penal and penitentiary law, prisons, probation and aftercare, crime prevention and juvenile justice. The major achievements in this area are the European Prison Rules (Committee of Ministers Rec(2006) 2, revised in 2020); The European Rules for juvenile offenders subject to sanctions or measures (CM/Rec (2008) 11); The Council of Europe Probation Rules (CM/Rec (2010) 1); The European Code of ethics for prison staff (CM/Rec (2012) 5); CM/Rec (2012) 12 on foreign prisoners; CM/Rec (2014) 4 on electronic monitoring; the 2016 CM Guidelines for prison and probation services regarding radicalisation and violent extremism; CM/Rec (2017) 3 on the European Rules on community sanctions and measures, CM/Rec (2018) 5 concerning children with imprisoned parents, CM/Rec(2018)8 on restorative justice in criminal matters and CM/Rec (2021)6 regarding the assessment, management and reintegration of persons accused or convicted of a sexual offence.
She has represented the Council of Europe as speaker at many international meetings, including meetings organised by the EU, UNODC, EuroPris, CEP, ICPA and GCTF.
She has MA in history, post graduate thesis on theory and history of art and culture (1979 1984) and LLM and ME on international law (1983 1988), Sofia University, Bulgaria.
Sessions
European Standards on AI and the Nordic Smart Prisons (PID034)
Wednesday @ 9:00 AM
Senior Specialist, Team Leader, Prison and Probation Service of Finland, Finland
Ms Pia Puolakka has been working for the Finnish Prison and Probation Service since 2012. In 2018-2022 she worked as a project manager for the Smart Prison project implementing Finland’s first cell devices with digital services to a new women’s prison. Her current post as a team leader includes the operative management of various rehabilitative, digital and security services in prisons and probations. She is still leading the implementation of the Smart Prison system to Finland’s closed prison. She is also leading pilot projects developing Artificial Intelligence (AI) applications for offender management. She is a member (co-chair) of the EuroPris ICT Expert group, and in 2021-2023 she was part of the Council of Europe’s Council for Penological Co-operation’s (PC-CP) expert group developing recommendations for the use of AI in corrections. By education she is a forensic psychologist and psychotherapist.
Sessions
European Standards on AI and the Nordic Smart Prisons (PID034)
Wednesday @ 9:00 AM
CIO IT-director, Swedish Prison and Probation Service, Sweden
Mr Hakan Klarin is an experienced Chief Information Technology Officer with a demonstrated history of working in the government administration industry. Skilled in Innovation Management, Business Development, Strategic Planning and Change Management. Holds an Executive MBA-degree and is specialized in managing global R&D and innovation within large scale organizations.
Mr Hakan Klarin has during the period 2011 to 2017 had the position as CIO for Region Ostergotland, the fourth largest county council and healthcare provider in Sweden as well as several national assignments within the domain.
Since 2017 Mr Hakan Klarin holds the position as CIO for the Swedish Prison and Probation Service and was the previous head of the Expert Group for ICT within EuroPris.
Sessions
European Standards on AI and the Nordic Smart Prisons (PID034)
Wednesday @ 9:00 AM
Chief Operating Officer, Chief Technology Officer, Multi-Health Systems Inc., Canada
With a career that has spanned countries, platforms, companies, and minds, Mike Sparling has consistently focused on creating business value from research, data, analysis, and innovation. He is a co-founder of, and early-stage leader in, several technology start-ups that have realized significant shareholder value for his investors through liquidity events. Mike spent over a decade in academia, as a professor, research leader, and Dean, and he led the creation of 8 graduate and undergraduate degree programs, the launch of 2 applied-research centers, and the supervision of numerous artificial intelligence and big data related research projects and publications. Mike’s research interest is in the field of autonomous and semi-autonomous agents in business management systems, specifically focusing on “agent goal setting based on business plan priorities” and “ascertaining agent behaviour through post-event analysis.”
Mike is presently the Chief Operating Officer and Chief Technology Officer for Multi-Health Systems Ltd., where he leads strategy, business operations, technology research, and solution delivery for global markets in Public Safety, Talent Management, Healthcare, & Education.
Sessions
Do Offenders Have Unique Needs in a BYO AI Future? (PID032)
Wednesday @ 9:45 AM
Global Track Chair, Partner, National Security & Justice, KPMG, Australia
Claire McGuinness is a Partner in KPMG’s National Security and Justice practice and leads justice for KPMG nationally. She is a highly capable and trusted senior national security professional with 20+ years’ experience within the Commonwealth government, working across Australia and internationally. She has a breadth of experience collaborating across the national security and justice community and with its national and international partners, a strong ability to navigate complexity and risk and a nuanced understanding of our strategic operating and threat environments. Claire is strongly invested in the sector with a long record of collaboration and achievement with corrective services agencies both as a former senior government executive and currently with KPMG.
Sessions
Welcome and Opening Introductions
Tuesday @ 9:50 AM
Introduction to Afternoon Sessions
Tuesday @ 12:15 PM
Afterbreak Sessions and Afternoon Sessions Introduction
Wednesday @ 10:30 AM
Vice President of Research & Development, ViaPath Technologies, United States
Christopher Ditto is the Vice President of Research & Development at ViaPath Technologies, a leading provider of communications technology for corrections. With over 15 years of experience in innovating and launching solutions for the corrections industry, Mr. Ditto's work impacts the daily lives of over one million incarcerated individuals. Currently, he leads AI initiatives at ViaPath, driving the integration of cutting-edge technologies into corrections solutions. Based in Silicon Valley, Mr. Ditto has been actively involved with the International Corrections and Prisons Association (ICPA) since 2018.
Sessions
Towards an AI-Powered Prison: Real World Machine Learning Applications (PID023)
Wednesday @ 11:15 AM
Shay Sharma is a tech innovator and serial entrepreneur with over 7 years of experience in product development and digital transformation. As the founder of Duologue Systems and CEO of Bluejarvis Technologies, Shay specializes in AI implementation and user-centric design, particularly for social impact initiatives. With a Bachelor's in Engineering from the University of Alberta and a PDMA certification in product development, Shay has successfully developed AI-driven solutions for diverse sectors. Notable projects include Ally, a platform integrating career advisor insights with LinkedIn data for internationally trained physicians, and COLLAB., a community ideation tool adopted by the City of Edmonton.
Shay's expertise extends to creating AI models for government entities, including the Government of Alberta and BC Ferries. As Product Manager, she defines roadmaps, aligns technical capabilities with user needs, and ensures scalability beyond initial project timelines. Active in the tech community, Shay serves as secretary on Technology Alberta's board and contributes to the Indo-Canadian Women's Association as the Fundraising chair. Her unique blend of technical knowledge, entrepreneurial spirit, and community engagement positions her at the forefront of AI-driven social innovation.
Sessions
Revolutionizing Reintegration: AI-Powered Support for Inmate Rehabilitation, Post-Incarceration Success and Mental Health (PID036)
Wednesday @ 11:15 AM
Jessica DeVries serves as a Senior Advisor for Duologue Systems while directing Research Operations at Pivotal Research Inc. Her 13-year tenure at Pivotal has established her as a trusted research partner for government bodies and health regulatory organizations across Canada. Recently completing her Masters in Community Engagement at the University of Alberta's School of Public Health, Jessica received the Dean's Gold Medal Award for academic excellence.
Jessica's commitment to community service is evident in her long-standing volunteer work. For over seven years, she has volunteered with the Mustard Seed's Open Door Program. She also volunteers with Correctional Services Canada, assisting women from the Edmonton Institution for Women during temporary absences in the community.
Her volunteer work with the Mustard Seed's Open Door Program and Correctional Services Canada provides practical understanding of community dynamics, crucial for refining Duologue's AI algorithms to better serve diverse populations. Jessica's multifaceted background ensures that Duologue's platform remains grounded in both data-driven research methodologies and genuine community engagement principles.
Sessions
Revolutionizing Reintegration: AI-Powered Support for Inmate Rehabilitation, Post-Incarceration Success and Mental Health (PID036)
Wednesday @ 11:15 AM
Educated in the UK, Paul Crowhurst has deployed over USD $1 billion of high-tech projects in Europe, Mid-East, Africa, Asia and Australasia. With an exclusive focus on change management in the Government Agency sector he has extensive experience in developing legislatively compliant, high impact and sustainable technology solutions.
As CEO of Cairn Advisory, he has helped multiple technology vendors create regional strategies ensuring best of breed capabilities are exposed to relevant authorities.
With over 30 years of experience, he has worked with many of the world’s leading law-enforcement, intelligence and defense authorities.
With a background in physics, Mr. Assouad has spent over 20 years in R&D in various fields of research including space sciences, imaging technologies, and biophotonics. As founder of Spectronix Inc, Patrick has managed the development of a novel Behaviour and Life Sign Monitoring System. He is also currently active in the development of technologies for the monitoring of vital signs using novel optical methodologies.
Sessions
A Novel Implementation of an AI-Based Behavior and Life Sign Recognition System Within a Correctional Environment (PID029)
Wednesday @ 12:00 PM
As the Founder and CEO of Compassionate Reprieve, he is driven by a passion for using media technology to address critical needs within the justice system. With over 20 years in executive consulting and strategic infrastructure management, Rolando has developed and scaled technology solutions that make a direct impact. His expertise spans cloud computing, information security, media streaming, and system optimization, all focused on aligning technology with social good. At Compassionate Reprieve, we bridge technology and humanity by offering streaming services that help incarcerated individuals maintain family bonds during life’s most challenging times. By aligning media innovations with social objectives, he believes technology can become a force for compassion and rehabilitation.
Sessions
Leveraging Funeral Streaming Technology to Enhance Correctional Safety and Support Inmate Mental Health (PID041)
Wednesday @ 12:00 PM
Thought Leadership Director and Corrections Technology Subject Matter Expert (SME), Mi-Case Corporation, United States
Rick Davis is the Thought Leadership Director and Corrections Technology Subject Matter Expert (SME) at Mi-Case Corporation, bringing over 25 years of experience in public safety. For more than five years, Rick has been instrumental in helping Mi-Case customers implement advanced Offender Management Systems designed to meet evolving public safety needs. Prior to joining Mi-Case, Rick spent nearly 15 years with the Virginia Department of Corrections, including nearly 11 years as Chief Information Officer.
Rick is a past president and board member of the Corrections Technology Association, where he also served as Marketing Director. In addition to his corporate work, Rick is an adjunct professor at Virginia Commonwealth University, teaching Technology Leadership for Managers and Project Management in the Master of Business Administration program. He is an active Project Management Professional (PMP).
Sessions
Lessons from a Successful Smart Prison System Implementation: A Collaborative Conversation with Top Executives (PID152)
Wednesday @ 12:00 PM
Director of Corrections Innovation, Mi-Case Corporation, United States
Christina Reagle, former Commissioner of the Indiana Department of Correction, currently serves as the Director of Corrections Innovation at Mi-Case where she leads the development and implementation of transformative correctional management solutions. With over 15 years of experience in the public sector, she has led multiple teams including finance, data science, and technology services. She served as the executive sponsor for Project DELTA, a major modernization initiative that consolidated 13 legacy systems into a single offender management system, achieving a successful go-live just 27 months after the initial kickoff.
She holds a Bachelor’s degree from Indiana University Indianapolis and an MBA from Indiana State University. Christina is a board member of the Association of Women Executives in Corrections and has served as Treasurer for the Corrections Technology Association since 2021.
Sessions
Lessons from a Successful Smart Prison System Implementation: A Collaborative Conversation with Top Executives (PID152)
Wednesday @ 12:00 PM
Asia Pacific Territory Manager, i2 Group, Australia
Adrian Barfield is technologist with 40 years experience in designing, selling and deploying a wide range of hardware and software solutions into a variety of industries including law enforcement and justice related customers. In this time he has worked for both Blue Chip and specialist solution companies, has covered technologies relating to real time video and audio analytics, facial recognition, entity analytics, incident and case management.
He currently runs the Asia Pacific Territory for i2 Group who are an industry leader in Data Visualisation, Investigation and Analysis. In this role he works with Corrections and Law Enforcement across the Asia Pacific region assisting them to quickly gain insight into their information as part of their operations.
Adrian is also a regular lecturer at a number of Universities around Australia where he sponsors i2 Group’s ‘Academic Programme’ sharing his knowledge and providing access to tools to train the next generation of Intelligence Analysts.
Sessions
Integrating SMART Data into Collaborative Correctional Intelligence Practice (PID024)
Wednesday @ 1:45 PM
Senior Capability Consultant, Visual Analysis Pty Ltd, Australia
Helen Glazebrook is a leading criminal intelligence expert who has applied her skills across a broad range of intelligence environments over the last twenty-five years including law enforcement, national security, regulatory, corrective services and for the last fifteen with the Australian Criminal Intelligence Commission. It was here that she led intelligence investigations into a range of international organised crime groups as well as joint taskforce arrangements focusing on illicit drugs, encrypted communications and other serious organised crime.More recently Helen delivered the Queensland Corrective Services Intelligence Review providing both a high-level strategic response as well as a deep dive operational review into intelligence practice, process, technologies and legislative amendments to improve proactive sharing of intelligence between correctional and law enforcement agencies. Recently completing a Winston Churchill Fellowship on international best practice in corrections intelligence Helen is now supporting other government and non-government agencies to develop and enhance their intelligence capabilities in her new role as Senior Capability Consultant for Visual Analysis Pty Ltd. Helen has recently also been invited as an expert panel member for the Inspector of the Irish Prison Service and is currently developing a comprehensive intelligence capability review for Australian Border Force, Immigration Detention in Australia. Helen has a Degree in Justice Studies majoring in intelligence and investigations, has been awarded a full scholarship for a Masters in Criminal Intelligence by Charles Sturt University and also holds a Diploma of Correctional Administration (Intelligence). Helen was previously a tutor and coordinator of intelligence studies at Queensland University of Technology and now convenes a Community of Practice on corrections and detention intelligence on behalf of the Australian Institute of Professional Intelligence Officers.
Sessions
Integrating SMART Data into Collaborative Correctional Intelligence Practice (PID024)
Wednesday @ 1:45 PM
Jaiy has spent 12 years working in various roles in the Singapore Prison Service. In his operational capacity, apart from working in several prison institutions, he also worked with offenders undergoing drug rehabilitation in their in-care phase and supported the Correctional Unit operations as these offenders underwent various intervention programmes. Jaiy also took up roles such as Planning & Organisation and Corporate Communications before his current appointment in Transformation & Technology Planning. Jaiy holds a Business Management Degree (II Upper Hons) from University College Dublin, Ireland.
Sessions
Robotic Process Automation for Operations and Corporate Services (PID016)
Wednesday @ 1:45 PM
Gerard Verbiest, +30 years of experince as a technical advisor and developer of technical solutions to optimize safety, security en internal processes in the prison environment. Responsible for the realization of the security management and ID-management system in more than 60 prisons. He is a member of the ICPA.
Sessions
The Contribution of Smart Cards to a Smart Prison (PID027)
Wednesday @ 1:45 PM
Project Director, The Directorate of the Norwegian Correctional Service, Norway
Nirushanthy Nordli is the Project Director in the Directorate of Norwegian Correctional Service and has the responsibility of leading the new OMS project in Norway. Mrs Nordli has worked within the Correctional Service since her graduation as a lawyer in 2012. She has throughout her career held different positions in the correctional service ranging from legal advisor in prison, legal lecturer, department head, to Project Director.
Sessions
The Development and Implementation of New Digital Systems and the Implications on the Norwegian Correctional Service (PID031)
Wednesday @ 2:30 PM
Deputy Director General, The Directorate of the Norwegian Correctional Service, Norway
Jan-Erik Sandlie is Deputy Director General in the Directorate of Norwegian Correctional Service and second in command. The Directorate was established in 2013. Mr. Sandlie has worked within the Correctional Service since his graduation as a lawyer in 1989. He has through his career held different positions in the Norwegian Ministry of Justice, Department of Correctional Service, ranging from Executive Officer and Adviser to Deputy Director General. He has also been project manager for some major and key developing projects in the Norwegian Correctional Service: the planning of Halden prison, the reduction of the waiting list (“prison queue”), implementing Electronic Monitoring and Implementation of the White paper “Punishment that works”. From 2001 – 2007 he was Deputy Regional Director in Correctional Service, Region East and in 2013 Regional Director of the same region. Mr. Sandlie is the co-author of several books about Norwegian Correctional Service.
Sessions
The Development and Implementation of New Digital Systems and the Implications on the Norwegian Correctional Service (PID031)
Wednesday @ 2:30 PM
Principal Officer (Smart Prison), Hong Kong Correctional Services Department, Hong Kong
Mr CHU is a dedicated professional who has made significant contributions to the field of corrections in Hong Kong. He graduated from the Chinese University of Hong Kong with a Bachelor’s degree in Business Administration with Honours. In 2012, Mr CHU began his career as an Officer in the Hong Kong Correctional Services Department (HKCSD). To enrich his professional knowledge for career development, he obtained a Master’s degree in Criminology from the University of Hong Kong in 2015. In a career spanning 12 years with the HKCSD, Mr CHU has played a key role in improving and upgrading the ageing correctional facilities through redevelopment of existing premises. Currently being the key member of the Smart Prison Protocol team under the Integrated Technology Section, he is dedicated to “Smart Prison” development through the introduction of innovative technology projects in correctional facilities to create a modernised working environment. Throughout his career, Mr CHU has demonstrated strong leadership and coordinating skills in managing complex projects while dealing with different stakeholders effectively.
Sessions
The Advancement of Smart Prison Towards Data-Driven Management in the HKCSD (PID026)
Wednesday @ 2:30 PM
Dr Marietta Martinovic is an Associate Professor in Criminology and Justice Studies at RMIT University in Melbourne, Australia. She started the first Australian Inside-Out Prison Exchange Program in Australia, and has established, and is leading five prison-based and one community-based Think Tank. The Think Tanks are consulted by a range of stakeholders about improving justice-related policies and practices. Over the last decade, as a Director of the Advocacy Think Tanks, Dr Martinovic has led stakeholder consultations, authored reports and parliamentary inquiries, resulting in unprecedented systemic change mandating government/non-government organisations to include those with lived/living CJ experience in policy-making. Her pioneering work has been recognised at RMIT by Teaching Excellence Awards, nationally as an AFR Awards finalist and internationally, acknowledged as a Tripple E Awards winner. Marietta has been educating the community about ‘real’ crime and justice issues by giving >125 media interviews; for this she received RMIT’s Media Star Award.
Sessions
Exploring the Potential and the Impacts of the Deployment of Digital Devices on People in Custody (PID025)
Wednesday @ 2:30 PM
PhD Candidate, The University of Melbourne, Australia
Gabriela Franich is a third year Ph.D. candidate at the University of Melbourne in the discipline of Criminology. She considers herself a critical feminist criminologist. Gabriela has worked and volunteered in prisons since 2017, delivering education programs in both women’s and men’s facilities. She has also authored and co-authored academic articles and research reports addressing the needs of women in prison and post-release. She has also been involved in activist campaigns, working alongside and learning from women who have been inside.
Sessions
Exploring the Potential and the Impacts of the Deployment of Digital Devices on People in Custody (PID025)
Wednesday @ 2:30 PM
Eugene Razbash has over 30 years of experience in telecommunications, broadcasting and applied technologies as an engineer, manager and business owner. Eugene is the founder of CombiTel Group, a leading Australian digital systems supplier and application software developer. Eugene is a member of Institute of Electrical and Electronics Engineers and holds Master’s degree in Electronics. Eugene’s speaking engagements include many engaging conferences and presentations including ICPA Technology in Corrections and Corrections Technology Summit in the USA.
Sessions
Exploring the Potential and the Impacts of the Deployment of Digital Devices on People in Custody (PID025)
Wednesday @ 2:30 PM
Global Track Chair, Partner, National Security & Justice, KPMG, Australia
Claire McGuinness is a Partner in KPMG’s National Security and Justice practice and leads justice for KPMG nationally. She is a highly capable and trusted senior national security professional with 20+ years’ experience within the Commonwealth government, working across Australia and internationally. She has a breadth of experience collaborating across the national security and justice community and with its national and international partners, a strong ability to navigate complexity and risk and a nuanced understanding of our strategic operating and threat environments. Claire is strongly invested in the sector with a long record of collaboration and achievement with corrective services agencies both as a former senior government executive and currently with KPMG.
Sessions
Welcome and Opening Introductions
Tuesday @ 9:50 AM
Introduction to Afternoon Sessions
Tuesday @ 12:15 PM
Afterbreak Sessions and Afternoon Sessions Introduction
Wednesday @ 10:30 AM
Natalie is a highly skilled and experienced leader, with over a decade of experience delivering complex and strategic projects for government with a focus on the human services sector. She has a strong track record of success in managing teams, driving change, and implementing significant reform projects.
Prior to taking on the role of Executive Director, ICPA, Natalie ran the South Australian Department for Correctional Services’ Strategic Policy, Projects, and Partnerships Unit. She has also been responsible for successfully delivering significant operational reforms within South Australia’s prison system. Natalie has formal qualifications in project management and is an expert in program and project management methodologies.
Sessions
ICPA: Welcome and Opening Introductions
Tuesday @ 9:15 AM
Peter has been the Commissioner, Corrective Services New South Wales, Australia since September 2012 and retired in August 2021. Prior to this appointment Peter was the Chief Executive of the Department for Correctional Services in South Australia from July 2003 and worked with the Department of Corrective Services in Queensland, Australia for almost 15 years, his last position was Deputy Director-General. Peter started his corrections career in Germany in 1980.
New South Wales is one of eight States and Territories in Australia and Corrective Services New South Wales has responsibility for prisons and community corrections. It is the largest Australian corrections jurisdiction.
Peter has a strong background in corrections operation, in particular offender management and intervention. He has extensive experience in prison management and policy formulation. Peter also presided over significant prison infrastructure design, construction and commissioning and has particular expertise in the development of service standards for the delivery of correctional services by the private sector and contract management.
Peter holds a Masters of Public Administration and Bachelor of Social Work degree.
Sessions
ICPA: Welcome and Opening Introductions
Tuesday @ 9:15 AM
Global Track Chair, Partner, National Security & Justice, KPMG, Australia
Claire McGuinness is a Partner in KPMG’s National Security and Justice practice and leads justice for KPMG nationally. She is a highly capable and trusted senior national security professional with 20+ years’ experience within the Commonwealth government, working across Australia and internationally. She has a breadth of experience collaborating across the national security and justice community and with its national and international partners, a strong ability to navigate complexity and risk and a nuanced understanding of our strategic operating and threat environments. Claire is strongly invested in the sector with a long record of collaboration and achievement with corrective services agencies both as a former senior government executive and currently with KPMG.
Sessions
Welcome and Opening Introductions
Tuesday @ 9:50 AM
Introduction to Afternoon Sessions
Tuesday @ 12:15 PM
Afterbreak Sessions and Afternoon Sessions Introduction
Wednesday @ 10:30 AM
Chief Public Attorney, Public Attorney’s Office (PAO), Philippines
DR. PERSIDA V. RUEDA-ACOSTA, DSD., Chief Public Attorney of the Public Attorney’s Office (PAO), Philippines (since February 23, 2001), 4th Placer, 1989 Philippine Bar Examinations, is a Doctor of Social Development graduate (GWA 1.20) from the University of the Philippines. Dr. Acosta completed the Senior Executive Fellows Program, and Senior Executive Program on National and International Security at Harvard Kennedy School (HKS), U.S.A. She also acquired Professional Certificates in Public Financial Management (HKS), and International Management and Leadership (International Centre for Parliamentary Studies, London), and Salzburg Global Seminar Fellowships (2023 and 2009).
Her expertise in legal aid has been recognized by international institutions, inter alia, UNICEF; UNODC; UNDP; USAID; IIJ-Malta, LAF-Taiwan; Nippon Foundation; Japan Legal Support Center; Legal Aid South Africa; China University of Political Science and Law; Legal Aid ACT (Australia); and School of Law, Bennett University (India) through their invitations to her as expert/resource person, and partner in advocacies.
Dr. Acosta, an active member of the International Corrections and Prisons Association (ICPA), served as Speaker during its Annual General Meetings and Conferences in Thailand (2007); Czech Republic (2008); Singapore (2011); Mexico City (2012); Melbourne, Australia (2015); Argentina (2019), and Singapore (2024); also in its 1st Corrections Technology Conference (Adelaide, Australia, 2023). As a passionate prison reforms advocate, she was granted a 2013 scholarship entitled as New Approaches to Prison Management and Rehabilitation in Israel. Such passion is reflected in her Dissertation, “Examining Deaths Behind Bars: Towards Penal System Policy Reforms in the Context of Human Rights” (June 2015).
Sessions
Gender-Responsive Policies and Technology Alleviate the Plight of Filipino Women Deprived of Liberty (PID061)
Tuesday @ 2:15 PM
With a background in physics, Mr. Assouad has spent over 20 years in R&D in various fields of research including space sciences, imaging technologies, and biophotonics. As founder of Spectronix Inc, Patrick has managed the development of a novel Behaviour and Life Sign Monitoring System. He is also currently active in the development of technologies for the monitoring of vital signs using novel optical methodologies.
Sessions
A Novel Implementation of an AI-Based Behavior and Life Sign Recognition System Within a Correctional Environment (PID029)
Wednesday @ 12:00 PM
Asia Pacific Territory Manager, i2 Group, Australia
Adrian Barfield is technologist with 40 years experience in designing, selling and deploying a wide range of hardware and software solutions into a variety of industries including law enforcement and justice related customers. In this time he has worked for both Blue Chip and specialist solution companies, has covered technologies relating to real time video and audio analytics, facial recognition, entity analytics, incident and case management.
He currently runs the Asia Pacific Territory for i2 Group who are an industry leader in Data Visualisation, Investigation and Analysis. In this role he works with Corrections and Law Enforcement across the Asia Pacific region assisting them to quickly gain insight into their information as part of their operations.
Adrian is also a regular lecturer at a number of Universities around Australia where he sponsors i2 Group’s ‘Academic Programme’ sharing his knowledge and providing access to tools to train the next generation of Intelligence Analysts.
Sessions
Integrating SMART Data into Collaborative Correctional Intelligence Practice (PID024)
Wednesday @ 1:45 PM
Chief Research Officer & Director New Business Development, Telio Management, Canada
Simon is the former CIO for the Correctional Service of Canada (CSC). A role he held for more than 6 years and retired from that position after almost 30 years in the Canadian Public Service. On his retirement, he joined Telio as their Chief Research Officer and Director New Business Development, where he creates and implements strategic approaches in new markets, and builds relationships with jurisdictions, researchers and other stakeholders to advance thought leadership in the correctional space. He is currently the Past Corporate Chair of the Corrections Technology Association and previously served as Secretary. In addition, he is the Chair of the IT Network for the International Corrections and Prison Association as well as member of the Technology Committee at the American Probation and Parole Association. In addition he sits on the Advisory Board of CORCAN at the Correctional Service of Canada and the SAW Project.
Sessions
The Smart Prison Starts with Smart Implementation: Getting It Right (PID008)
Tuesday @ 3:30 PM
Marcus Bullock is an entrepreneur, justice reform advocate, and TED speaker. Following his 2004 release from prison, he launched a construction business that grew to employ other returning citizens. Bullock is also founder and CEO of Flikshop, Inc., a software company that builds tools to help incarcerated people stay connected to their families and build community.
The Flikshop mobile app enables families and non-profit organizations to send mail to incarcerated people, with the mission of using social connections, tech, and data to help decrease recidivism around the world. He also founded the Flikshop School of Business, a program that teaches returning citizens life skills and entrepreneurship via computer coding and software development. As Forbes writes, “Will Flikshop, the Instagram for prisons, solve all of [the mass incarceration] issues? No. But Flikshop typifies the sort of work that needs support to scale to address these issues from many angles.”
Bullock is an inaugural cohort member of Techstars Anywhere and John Legend’s Unlocked Futures business accelerators. He was selected as one of The Root’s 100 Most Influential African Americans in the US. Shortly after, Bullock was named a 2020 Halcyon Incubator Fellow. Additional awards include: Aspen Ideas Award, WBJ 40 under 40, US State Park Distinguished 400 Award, and 2021 EY Entrepreneur Of The Year Finalist. He is a member of the Justice Policy Institute’s board of directors, Advisory Board member for Princeton University’s Prison Teaching Initiative, serves as an advisor to the Georgetown University McDonough School of Business and Aspen Institute’s Opportunity Youth Incentive Fund, and the current Entrepreneur in Residence at University of Baltimore. Married with three children, Bullock’s story has received coverage from from Forbes, New York Times, CNN, Washington Post, Black Enterprise, and NPR.
Sessions
From Prison to Tech CEO; Connecting our World for Good (PID070)
Tuesday @ 10:00 AM
Principal Officer (Smart Prison), Hong Kong Correctional Services Department, Hong Kong
Mr CHU is a dedicated professional who has made significant contributions to the field of corrections in Hong Kong. He graduated from the Chinese University of Hong Kong with a Bachelor’s degree in Business Administration with Honours. In 2012, Mr CHU began his career as an Officer in the Hong Kong Correctional Services Department (HKCSD). To enrich his professional knowledge for career development, he obtained a Master’s degree in Criminology from the University of Hong Kong in 2015. In a career spanning 12 years with the HKCSD, Mr CHU has played a key role in improving and upgrading the ageing correctional facilities through redevelopment of existing premises. Currently being the key member of the Smart Prison Protocol team under the Integrated Technology Section, he is dedicated to “Smart Prison” development through the introduction of innovative technology projects in correctional facilities to create a modernised working environment. Throughout his career, Mr CHU has demonstrated strong leadership and coordinating skills in managing complex projects while dealing with different stakeholders effectively.
Sessions
The Advancement of Smart Prison Towards Data-Driven Management in the HKCSD (PID026)
Wednesday @ 2:30 PM
Educated in the UK, Paul Crowhurst has deployed over USD $1 billion of high-tech projects in Europe, Mid-East, Africa, Asia and Australasia. With an exclusive focus on change management in the Government Agency sector he has extensive experience in developing legislatively compliant, high impact and sustainable technology solutions.
As CEO of Cairn Advisory, he has helped multiple technology vendors create regional strategies ensuring best of breed capabilities are exposed to relevant authorities.
With over 30 years of experience, he has worked with many of the world’s leading law-enforcement, intelligence and defense authorities.
Thought Leadership Director and Corrections Technology Subject Matter Expert (SME), Mi-Case Corporation, United States
Rick Davis is the Thought Leadership Director and Corrections Technology Subject Matter Expert (SME) at Mi-Case Corporation, bringing over 25 years of experience in public safety. For more than five years, Rick has been instrumental in helping Mi-Case customers implement advanced Offender Management Systems designed to meet evolving public safety needs. Prior to joining Mi-Case, Rick spent nearly 15 years with the Virginia Department of Corrections, including nearly 11 years as Chief Information Officer.
Rick is a past president and board member of the Corrections Technology Association, where he also served as Marketing Director. In addition to his corporate work, Rick is an adjunct professor at Virginia Commonwealth University, teaching Technology Leadership for Managers and Project Management in the Master of Business Administration program. He is an active Project Management Professional (PMP).
Sessions
Lessons from a Successful Smart Prison System Implementation: A Collaborative Conversation with Top Executives (PID152)
Wednesday @ 12:00 PM
Jessica DeVries serves as a Senior Advisor for Duologue Systems while directing Research Operations at Pivotal Research Inc. Her 13-year tenure at Pivotal has established her as a trusted research partner for government bodies and health regulatory organizations across Canada. Recently completing her Masters in Community Engagement at the University of Alberta's School of Public Health, Jessica received the Dean's Gold Medal Award for academic excellence.
Jessica's commitment to community service is evident in her long-standing volunteer work. For over seven years, she has volunteered with the Mustard Seed's Open Door Program. She also volunteers with Correctional Services Canada, assisting women from the Edmonton Institution for Women during temporary absences in the community.
Her volunteer work with the Mustard Seed's Open Door Program and Correctional Services Canada provides practical understanding of community dynamics, crucial for refining Duologue's AI algorithms to better serve diverse populations. Jessica's multifaceted background ensures that Duologue's platform remains grounded in both data-driven research methodologies and genuine community engagement principles.
Sessions
Revolutionizing Reintegration: AI-Powered Support for Inmate Rehabilitation, Post-Incarceration Success and Mental Health (PID036)
Wednesday @ 11:15 AM
Vice President of Research & Development, ViaPath Technologies, United States
Christopher Ditto is the Vice President of Research & Development at ViaPath Technologies, a leading provider of communications technology for corrections. With over 15 years of experience in innovating and launching solutions for the corrections industry, Mr. Ditto's work impacts the daily lives of over one million incarcerated individuals. Currently, he leads AI initiatives at ViaPath, driving the integration of cutting-edge technologies into corrections solutions. Based in Silicon Valley, Mr. Ditto has been actively involved with the International Corrections and Prisons Association (ICPA) since 2018.
Sessions
Towards an AI-Powered Prison: Real World Machine Learning Applications (PID023)
Wednesday @ 11:15 AM
PhD Candidate, The University of Melbourne, Australia
Gabriela Franich is a third year Ph.D. candidate at the University of Melbourne in the discipline of Criminology. She considers herself a critical feminist criminologist. Gabriela has worked and volunteered in prisons since 2017, delivering education programs in both women’s and men’s facilities. She has also authored and co-authored academic articles and research reports addressing the needs of women in prison and post-release. She has also been involved in activist campaigns, working alongside and learning from women who have been inside.
Sessions
Exploring the Potential and the Impacts of the Deployment of Digital Devices on People in Custody (PID025)
Wednesday @ 2:30 PM
Senior Capability Consultant, Visual Analysis Pty Ltd, Australia
Helen Glazebrook is a leading criminal intelligence expert who has applied her skills across a broad range of intelligence environments over the last twenty-five years including law enforcement, national security, regulatory, corrective services and for the last fifteen with the Australian Criminal Intelligence Commission. It was here that she led intelligence investigations into a range of international organised crime groups as well as joint taskforce arrangements focusing on illicit drugs, encrypted communications and other serious organised crime.More recently Helen delivered the Queensland Corrective Services Intelligence Review providing both a high-level strategic response as well as a deep dive operational review into intelligence practice, process, technologies and legislative amendments to improve proactive sharing of intelligence between correctional and law enforcement agencies. Recently completing a Winston Churchill Fellowship on international best practice in corrections intelligence Helen is now supporting other government and non-government agencies to develop and enhance their intelligence capabilities in her new role as Senior Capability Consultant for Visual Analysis Pty Ltd. Helen has recently also been invited as an expert panel member for the Inspector of the Irish Prison Service and is currently developing a comprehensive intelligence capability review for Australian Border Force, Immigration Detention in Australia. Helen has a Degree in Justice Studies majoring in intelligence and investigations, has been awarded a full scholarship for a Masters in Criminal Intelligence by Charles Sturt University and also holds a Diploma of Correctional Administration (Intelligence). Helen was previously a tutor and coordinator of intelligence studies at Queensland University of Technology and now convenes a Community of Practice on corrections and detention intelligence on behalf of the Australian Institute of Professional Intelligence Officers.
Sessions
Integrating SMART Data into Collaborative Correctional Intelligence Practice (PID024)
Wednesday @ 1:45 PM
Bill attended Sierra College in Rocklin, California, and studied Administration of Justice. He has a strong passion for the Corrections Field. His career with the California Dept. of Corrections was for 29 years. He started as a Correctional Officer at Folsom State Prison, was promoted through the ranks, and retired as a Captain, managing the inmate population for all 33 California Prisons. He was responsible for managing transportation within the agency. The inmate population was at a record level of 172,000 compared to the current population of approximately 95,000. Once retired, Bill has worked for Syscon for approximately 15 years as a project coordinator, sales representative, and as a learning specialist as a corrections SME.
Sessions
Reducing Risk in Offender Transportation with Smart Applications: Enhancing Offender Transportation Efficiency & Safety (PID012)
Tuesday @ 2:15 PM
Researcher, Ministry of Law and Human Research, Indonesia
Ejo Imandeka is a prominent researcher and lecturer at the Ministry of Law and Human Rights in Indonesia. His work primarily focuses on smart prison technology, and digital innovations in correctional systems. He has been involved in pioneering research that examines the challenges and potentials of implementing smart technology in prisons, particularly through the lens of Internet of Things (IoT) architecture, surveillance technologies, and digital literacy for inmates. Ejo is also affiliated with the Polytechnic of Correctional Science and has contributed extensively to studies on topics such as IS/IT adoption in correctional facilities, e-government, and e-business applications within the penal system. His research not only explores the technical aspects of smart prisons but also addresses how these technologies can be sustainably integrated to improve security, efficiency, and inmate rehabilitation. His commitment to enhancing prison management systems through technology continues to drive research and policy development in this evolving field.
Sessions
Digital Transformation Framework for Smart Prison in Indonesia (PID001)
Tuesday @ 11:30 AM
CIO IT-director, Swedish Prison and Probation Service, Sweden
Mr Hakan Klarin is an experienced Chief Information Technology Officer with a demonstrated history of working in the government administration industry. Skilled in Innovation Management, Business Development, Strategic Planning and Change Management. Holds an Executive MBA-degree and is specialized in managing global R&D and innovation within large scale organizations.
Mr Hakan Klarin has during the period 2011 to 2017 had the position as CIO for Region Ostergotland, the fourth largest county council and healthcare provider in Sweden as well as several national assignments within the domain.
Since 2017 Mr Hakan Klarin holds the position as CIO for the Swedish Prison and Probation Service and was the previous head of the Expert Group for ICT within EuroPris.
Sessions
European Standards on AI and the Nordic Smart Prisons (PID034)
Wednesday @ 9:00 AM
Dr Marietta Martinovic is an Associate Professor in Criminology and Justice Studies at RMIT University in Melbourne, Australia. She started the first Australian Inside-Out Prison Exchange Program in Australia, and has established, and is leading five prison-based and one community-based Think Tank. The Think Tanks are consulted by a range of stakeholders about improving justice-related policies and practices. Over the last decade, as a Director of the Advocacy Think Tanks, Dr Martinovic has led stakeholder consultations, authored reports and parliamentary inquiries, resulting in unprecedented systemic change mandating government/non-government organisations to include those with lived/living CJ experience in policy-making. Her pioneering work has been recognised at RMIT by Teaching Excellence Awards, nationally as an AFR Awards finalist and internationally, acknowledged as a Tripple E Awards winner. Marietta has been educating the community about ‘real’ crime and justice issues by giving >125 media interviews; for this she received RMIT’s Media Star Award.
Sessions
Exploring the Potential and the Impacts of the Deployment of Digital Devices on People in Custody (PID025)
Wednesday @ 2:30 PM
Senior internal consultant IT project management regarding Offender Management Systems (OMS) within the Belgian Prison Service.
2019 – 2024:
Vice President of the International Corrections and Prisons Association (ICPA) + Chair of the European Chapter of ICPA, 1 November 2017 - 31 October 2024:
Senior Advisor / International Expert with the European Organisation of Prison and Correctional Services (EuroPris) + missions for the Council of Europe, Strasbourg and other special missions for UNODC, United Nations
Sessions
Smart Synergies Between Government and Private Sector (PID039)
Tuesday @ 3:30 PM
Coordinator, Victim Offender Prison Care Support, Cameroon
With 18 years of experience in development work and 4 years in prison reform, Caroline Acha Nanyi champions rehabilitation and reintegration initiatives for male and female inmates as Director of Victim Offender Prison Care Support (VOPS) Cameroon.
Leadership & Expertise:
- 18 years of development experience
- 4 years of prison reform expertise
- Prison reform advocacy
- Education and skills training for inmates
- Community reintegration programs
- ICT Secretariat and Maintenance Studies:
- 80-100 annual enrollments
- 75% pass rate
- Partnerships with La Salle Institute of Professional Studies
Professional Highlights:
- Director, VOPS Cameroon (2019-Present)
- Expertise in prison education, rehabilitation, and community reintegration
- Improved rehabilitation rates by 30% through targeted programs
Education & Certifications:
- Bachelor of Education, University of Buea (2012)
- Certificate in Leadership, Marywood University (2015)
- Human Resource Training, Pan African Institute of Development (2011)
Sessions
ICT for Prison Rehabilitation: Enhancing Reintegration Through Digital Transformation (PID006)
Tuesday @ 1:30 PM
As the Founder and CEO of Compassionate Reprieve, he is driven by a passion for using media technology to address critical needs within the justice system. With over 20 years in executive consulting and strategic infrastructure management, Rolando has developed and scaled technology solutions that make a direct impact. His expertise spans cloud computing, information security, media streaming, and system optimization, all focused on aligning technology with social good. At Compassionate Reprieve, we bridge technology and humanity by offering streaming services that help incarcerated individuals maintain family bonds during life’s most challenging times. By aligning media innovations with social objectives, he believes technology can become a force for compassion and rehabilitation.
Sessions
Leveraging Funeral Streaming Technology to Enhance Correctional Safety and Support Inmate Mental Health (PID041)
Wednesday @ 12:00 PM
Project Director, The Directorate of the Norwegian Correctional Service, Norway
Nirushanthy Nordli is the Project Director in the Directorate of Norwegian Correctional Service and has the responsibility of leading the new OMS project in Norway. Mrs Nordli has worked within the Correctional Service since her graduation as a lawyer in 2012. She has throughout her career held different positions in the correctional service ranging from legal advisor in prison, legal lecturer, department head, to Project Director.
Sessions
The Development and Implementation of New Digital Systems and the Implications on the Norwegian Correctional Service (PID031)
Wednesday @ 2:30 PM
Deputy Chief, Public Attorney of the Public Attorney’s Office (PAO), Philippines
DCPA Erfe is a lawyer and registered physician. Before successfully hurdling the 2001 Philippine Bar examination, he passed both the Philippine Physician Licensure Examination and the United States Medical Licensure Examinations. He holds university degrees in psychology (University of the Philippines-Diliman), management (Master’s degree, Philippine Christian University), medicine (Pamantasan ng Lungsod ng Maynila) and law (Manila Law College). Currently, he is writing his Master of Laws thesis after passing the comprehensive examination at the Pamantasan ng Lungsod ng Maynila Graduate School of Law. He also attended the Master of Arts in Conflict, Peace and Security Program, a joint international program of the Universidad Oberta de Catalunya (Barcelona, Spain) and United Nations Training Institute (Geneva, Switzerland). In the field of forensics, he obtained extensive trainings from UP-Diliman Anthropology Department, Virginia Institute of Forensic Science and Medicine, Dr. Herbert Leon MacDonell’s Laboratory of Forensic Science, New York; and the Anthropological Research Facility, “The Body Farm,” Knoxville, TN.
As an advocate for persons deprived of liberty, he serves as the head of the medical side of PAO’s Legal, Medical, Dental, Optical Jail Visitation and Decongestion Program. He is also an active member of the International Corrections and Prisons Association (ICPA), and had attended some of its international conferences: Thailand (2007); Czech Republic (2008); Singapore (2011, 2024); Mexico (2012); Australia (2015, 2023); Argentina (2019).
Sessions
Gender-Responsive Policies and Technology Alleviate the Plight of Filipino Women Deprived of Liberty (PID061)
Tuesday @ 2:15 PM
Paul is a seasoned technology leader with over 30 years of experience in both New Zealand and international markets. As the Head of Sales at Optimation, Paul brings deep expertise in sales, business development, and leadership, driving growth and success. His extensive experience across various roles and markets gives him a comprehensive understanding of the technology landscape, while his international background provides valuable global insights.
Paul takes a holistic approach to business, focusing on the three pillars of people, process, and technology to craft well-rounded strategies that achieve business objectives. By integrating these key elements, he ensures that operations are not only efficient but also aligned with the broader goals of the organization. Originally from the UK, he now proudly calls Nelson, New Zealand, home and often describes himself as a "Kiwi born in the wrong country".
Sessions
Transforming Community Corrections with Digital Technologies – A Queensland Corrective Services Case Study (PID022)
Tuesday @ 2:15 PM
Senior Specialist, Team Leader, Prison and Probation Service of Finland, Finland
Ms Pia Puolakka has been working for the Finnish Prison and Probation Service since 2012. In 2018-2022 she worked as a project manager for the Smart Prison project implementing Finland’s first cell devices with digital services to a new women’s prison. Her current post as a team leader includes the operative management of various rehabilitative, digital and security services in prisons and probations. She is still leading the implementation of the Smart Prison system to Finland’s closed prison. She is also leading pilot projects developing Artificial Intelligence (AI) applications for offender management. She is a member (co-chair) of the EuroPris ICT Expert group, and in 2021-2023 she was part of the Council of Europe’s Council for Penological Co-operation’s (PC-CP) expert group developing recommendations for the use of AI in corrections. By education she is a forensic psychologist and psychotherapist.
Sessions
European Standards on AI and the Nordic Smart Prisons (PID034)
Wednesday @ 9:00 AM
Eugene Razbash has over 30 years of experience in telecommunications, broadcasting and applied technologies as an engineer, manager and business owner. Eugene is the founder of CombiTel Group, a leading Australian digital systems supplier and application software developer. Eugene is a member of Institute of Electrical and Electronics Engineers and holds Master’s degree in Electronics. Eugene’s speaking engagements include many engaging conferences and presentations including ICPA Technology in Corrections and Corrections Technology Summit in the USA.
Sessions
Exploring the Potential and the Impacts of the Deployment of Digital Devices on People in Custody (PID025)
Wednesday @ 2:30 PM
Director of Corrections Innovation, Mi-Case Corporation, United States
Christina Reagle, former Commissioner of the Indiana Department of Correction, currently serves as the Director of Corrections Innovation at Mi-Case where she leads the development and implementation of transformative correctional management solutions. With over 15 years of experience in the public sector, she has led multiple teams including finance, data science, and technology services. She served as the executive sponsor for Project DELTA, a major modernization initiative that consolidated 13 legacy systems into a single offender management system, achieving a successful go-live just 27 months after the initial kickoff.
She holds a Bachelor’s degree from Indiana University Indianapolis and an MBA from Indiana State University. Christina is a board member of the Association of Women Executives in Corrections and has served as Treasurer for the Corrections Technology Association since 2021.
Sessions
Lessons from a Successful Smart Prison System Implementation: A Collaborative Conversation with Top Executives (PID152)
Wednesday @ 12:00 PM
Deputy Director General, The Directorate of the Norwegian Correctional Service, Norway
Jan-Erik Sandlie is Deputy Director General in the Directorate of Norwegian Correctional Service and second in command. The Directorate was established in 2013. Mr. Sandlie has worked within the Correctional Service since his graduation as a lawyer in 1989. He has through his career held different positions in the Norwegian Ministry of Justice, Department of Correctional Service, ranging from Executive Officer and Adviser to Deputy Director General. He has also been project manager for some major and key developing projects in the Norwegian Correctional Service: the planning of Halden prison, the reduction of the waiting list (“prison queue”), implementing Electronic Monitoring and Implementation of the White paper “Punishment that works”. From 2001 – 2007 he was Deputy Regional Director in Correctional Service, Region East and in 2013 Regional Director of the same region. Mr. Sandlie is the co-author of several books about Norwegian Correctional Service.
Sessions
The Development and Implementation of New Digital Systems and the Implications on the Norwegian Correctional Service (PID031)
Wednesday @ 2:30 PM
Jaiy has spent 12 years working in various roles in the Singapore Prison Service. In his operational capacity, apart from working in several prison institutions, he also worked with offenders undergoing drug rehabilitation in their in-care phase and supported the Correctional Unit operations as these offenders underwent various intervention programmes. Jaiy also took up roles such as Planning & Organisation and Corporate Communications before his current appointment in Transformation & Technology Planning. Jaiy holds a Business Management Degree (II Upper Hons) from University College Dublin, Ireland.
Sessions
Robotic Process Automation for Operations and Corporate Services (PID016)
Wednesday @ 1:45 PM
Assistant Professor, Gonzaga University, United States
Christiane Schwarz is a criminologist who conducted qualitative research on the criminal and secondary stigmatization of formerly incarcerated persons and their loved ones in the UK and USA. Most recently, she explored learning programs inside Austrian prisons for her doctoral thesis, for which she was inspired by her teaching and tutoring experiences inside NYDOC jails. Christiane demonstrated her passion for equitable access to education as a program assistant for a higher prison education program at Guilford College, North Carolina. Christiane is curious to explore technological enhancements inside the prison realm and continues to engage in comparative and international research.
Sessions
Embracing European Principles: Technology and Education for a Diverse Prison Community (PID021)
Tuesday @ 1:30 PM
Senior ICT Business Analyst, Directorate of Justice and Home Affairs (JI) of the Canton of Zurich, Switzerland
Jodok Senften began his career in the IT world in 2010 with an apprenticeship as an ICT systems engineer. Through his diverse experience in various positions within IT, from system engineer in an international industrial company to cloud projects, from RPA developer to IT consulting, Jodok has gained a comprehensive overview of the IT landscape. After completing his studies in the field of information science with a major in digital business management, he is currently deepening his knowledge with a Ms in Digital Strategy. . Since 2022, Jodok has been part of the Digital Solutions team, which is part of the Directorate of Justice and Home Affairs of the Canton of Zurich. There he is dedicated to projects in the prison system and reintegration. As Senior Business Analyst for the "Smart Prisons Zurich" project, Jodok plays a central role in the design of solutions and the optimisation of various processes. He acts as a link between technical experts and IT, utilizing his in-depth understanding of technology and business processes to turn innovative approaches into reality.
Sessions
The Meaning of SMART for Zurich Prison & Probation Services - Implementation and Evaluation Challenges of the SMAZH - Sm (PID040)
Tuesday @ 3:30 PM
Senior ICT Project Manager, Directorate of Justice and Home Affairs (JI) of the Canton of Zurich, Switzerland
Annabelle Sersch is now Senior ICT Project Manager of Digital Solutions as part of the Directorate of Justice and Home Affairs (JI) of the Canton of Zurich in Switzerland, where she works exclusively for the Department of Corrections and Reintegration (JuWe). After studying business administration (BWL) at the University of St. Gallen (HSG) and working as a senior ethics analyst for an investment fund in Zurich, she decided to study theater acting at the Zurich University of the Arts (ZHdK). With this unusual mix, she moved to IT at the JI Directorate in 2019 and self-taught her knowledge in project management and IT needed for her tasks. Since her employment, she has specialized in the area of "Smart Prisons" and has already been able to successfully implement two projects in the two years of her employment.
As a project manager in the “Smart Prisons Zurich”-Team she puts all her efforts in the involvement and engagement of multiple stakeholders, so the project Vison can be realised. She is involved in international and Swiss forums to promote digitalization in the field of correctional services and reintegration. In addition continues to work freelance as an actress and speaker.
Sessions
The Meaning of SMART for Zurich Prison & Probation Services - Implementation and Evaluation Challenges of the SMAZH - Sm (PID040)
Tuesday @ 3:30 PM
Shay Sharma is a tech innovator and serial entrepreneur with over 7 years of experience in product development and digital transformation. As the founder of Duologue Systems and CEO of Bluejarvis Technologies, Shay specializes in AI implementation and user-centric design, particularly for social impact initiatives. With a Bachelor's in Engineering from the University of Alberta and a PDMA certification in product development, Shay has successfully developed AI-driven solutions for diverse sectors. Notable projects include Ally, a platform integrating career advisor insights with LinkedIn data for internationally trained physicians, and COLLAB., a community ideation tool adopted by the City of Edmonton.
Shay's expertise extends to creating AI models for government entities, including the Government of Alberta and BC Ferries. As Product Manager, she defines roadmaps, aligns technical capabilities with user needs, and ensures scalability beyond initial project timelines. Active in the tech community, Shay serves as secretary on Technology Alberta's board and contributes to the Indo-Canadian Women's Association as the Fundraising chair. Her unique blend of technical knowledge, entrepreneurial spirit, and community engagement positions her at the forefront of AI-driven social innovation.
Sessions
Revolutionizing Reintegration: AI-Powered Support for Inmate Rehabilitation, Post-Incarceration Success and Mental Health (PID036)
Wednesday @ 11:15 AM
Chief Operating Officer, Chief Technology Officer, Multi-Health Systems Inc., Canada
With a career that has spanned countries, platforms, companies, and minds, Mike Sparling has consistently focused on creating business value from research, data, analysis, and innovation. He is a co-founder of, and early-stage leader in, several technology start-ups that have realized significant shareholder value for his investors through liquidity events. Mike spent over a decade in academia, as a professor, research leader, and Dean, and he led the creation of 8 graduate and undergraduate degree programs, the launch of 2 applied-research centers, and the supervision of numerous artificial intelligence and big data related research projects and publications. Mike’s research interest is in the field of autonomous and semi-autonomous agents in business management systems, specifically focusing on “agent goal setting based on business plan priorities” and “ascertaining agent behaviour through post-event analysis.”
Mike is presently the Chief Operating Officer and Chief Technology Officer for Multi-Health Systems Ltd., where he leads strategy, business operations, technology research, and solution delivery for global markets in Public Safety, Talent Management, Healthcare, & Education.
Sessions
Do Offenders Have Unique Needs in a BYO AI Future? (PID032)
Wednesday @ 9:45 AM
Deputy Head of the Criminal Law Division, Council of Europe, France
Ilina Taneva is Secretary to the Conferences of Directors of Prison Administrationas well as Secretary to the Council for Penological Co operation (PC CP), Council of Europe. She joined the Council of Europe Secretariat in 1997 and since then has been Secretary to several intergovernmental committees which elaborated standards in the field of penal and penitentiary law, prisons, probation and aftercare, crime prevention and juvenile justice. The major achievements in this area are the European Prison Rules (Committee of Ministers Rec(2006) 2, revised in 2020); The European Rules for juvenile offenders subject to sanctions or measures (CM/Rec (2008) 11); The Council of Europe Probation Rules (CM/Rec (2010) 1); The European Code of ethics for prison staff (CM/Rec (2012) 5); CM/Rec (2012) 12 on foreign prisoners; CM/Rec (2014) 4 on electronic monitoring; the 2016 CM Guidelines for prison and probation services regarding radicalisation and violent extremism; CM/Rec (2017) 3 on the European Rules on community sanctions and measures, CM/Rec (2018) 5 concerning children with imprisoned parents, CM/Rec(2018)8 on restorative justice in criminal matters and CM/Rec (2021)6 regarding the assessment, management and reintegration of persons accused or convicted of a sexual offence.
She has represented the Council of Europe as speaker at many international meetings, including meetings organised by the EU, UNODC, EuroPris, CEP, ICPA and GCTF.
She has MA in history, post graduate thesis on theory and history of art and culture (1979 1984) and LLM and ME on international law (1983 1988), Sofia University, Bulgaria.
Sessions
European Standards on AI and the Nordic Smart Prisons (PID034)
Wednesday @ 9:00 AM
Philip Thomas is the CEO of Tech OP Solutions Ltd, where he has been leading the company since January 2024. Under his leadership, Tech OP Solutions has become a global specialist in bespoke software solutions for the Criminal Justice and Compliance sectors, with a focus on prisoner transportation, immigration escorting software, and integrated GRC solutions for operational resilience and compliance.
He brings over 20 years of experience in technology and business transformation, having previously held senior leadership roles at Interserve, where he oversaw business architecture and change across multiple business units. Phil holds a BSc in Product Design from The University of Huddersfield and has a proven track record of delivering impactful, large-scale projects across various industries.
Sessions
Reducing Risk in Offender Transportation with Smart Applications: Enhancing Offender Transportation Efficiency & Safety (PID012)
Tuesday @ 2:15 PM
Technology Consultant & Researcher, Smart Corrections, France
Steven Van De Steene is an Enterprise Architect who works as a consultant in the area of innovation and technology strategy for prisons and probation services. He is also active as a researcher, affiliated to the Montfort University (Leicester, UK) and as board member of the International Corrections and Prisons Association (ICPA) the liaison for the technology solutions network within the association.
Steven studied Pedagogical Sciences at the University of Ghent. After his graduation he started working as a probation Officer. With the growth of the organization came the need for a better national IT support. As a project manager, Steven took the opportunity to establish good working IT solutions by trying to understand real business needs and enlarging his knowledge in Information Technology. In 2009 he became a certified Enterprise IT Architect at the University of Antwerp Management School. Now he’s concentrating on implementing the principles of IT Governance and Enterprise Architecture within correctional organizations and promoting research on how an increased digitalized society impacts our correctional practices.
Until 2015 he was the IT Director of the Directorate General Penitentiary Institutions in Belgium where he managed an IT service with a strong focus on developing innovative solutions as an answer to the wide variety of business needs within the complex penitentiary context. Since 2008 he has been actively involved in different European and international projects, promoting the opportunities to use technology in a way it improves security, efficiency, and rehabilitation in a balanced and ethical way, with a strong focus on reducing harm.
Steven is actively promoting more research in this field and works closely together with Universities across the globe to enhance our knowledge on the opportunities as well as the risks and ethical questions related to the use of technology in corrections.
Sessions
SMART Looking... Looking at Smart from Different Angles (PID014)
Tuesday @ 3:30 PM
Gerard Verbiest, +30 years of experince as a technical advisor and developer of technical solutions to optimize safety, security en internal processes in the prison environment. Responsible for the realization of the security management and ID-management system in more than 60 prisons. He is a member of the ICPA.
Sessions
The Contribution of Smart Cards to a Smart Prison (PID027)
Wednesday @ 1:45 PM
Assistant Director, Community Corrections Work Release Scheme (CWRS), Community Corrections Command, Singapore Prison Service, Singapore
Joyce has spent 17 years working in various roles in the Singapore Prison Service. In her operational capacity, she has worked with both male and female offenders in their in-care phase. She also took up roles in Training & Development and Singapore Prison Training Institute before her current appointment in Community Corrections (Work Release Scheme) which looks at the rehabilitation, reintegration, and supervision of offenders in the community. Joyce holds a Business Administration Degree and a Graduate Diploma in Social Work from the National University of Singapore.
Sessions
Technology in Community Corrections (PID017)
Tuesday @ 1:30 PM
