The International Corrections and Prisons Association (ICPA), in partnership with the Polish Prison Service and with support from the European Organisation of Prison and Correctional Services (EuroPris), is proud to present the inaugural Recruit. Retain. Renew: Corrections Workforce Conference (CWC) 2027: the first international conference dedicated exclusively to the future of the corrections workforce.
Across correctional jurisdictions worldwide, staffing has emerged as one of the most significant and urgent challenges facing prisons, probation, and parole services. Agencies are grappling with increasing difficulties in attracting, recruiting, training, and retaining high-quality staff, while simultaneously responding to growing operational complexity, workforce shortages, staff burnout, and rising expectations around safety, rehabilitation, and reintegration outcomes.
In recent years, many jurisdictions have reported critical staffing shortages, increasing turnover, and growing difficulty recruiting new personnel into correctional careers. These workforce pressures have significant consequences not only for staff wellbeing, but also for institutional stability, safety, rehabilitation efforts, and broader community outcomes. Research has shown that workforce shortages can contribute to increased lockdowns, reduced access to programmes and services, staff exhaustion, diminished morale, and reduced organisational resilience.
Correctional staff are the foundation of safe, secure, and effective correctional systems. From frontline officers and probation practitioners to healthcare professionals, educators, programme staff, and institutional leaders, the workforce plays a critical role in maintaining community safety, supporting rehabilitation, reducing recidivism, and fostering positive outcomes for people in custody and under community supervision.
As correctional environments become increasingly complex, agencies must adapt to changing workforce expectations, evolving operational demands, and the need for more modern, dynamic, and sustainable approaches to workforce development.
CWC2027 will bring together correctional practitioners, policymakers, researchers, trainers, workforce specialists, and justice sector leaders from across the globe to explore practical strategies, innovative solutions, and collaborative approaches to strengthening the corrections workforce.
The conference will focus on three central themes of recruitment, retention, and renewal to provide a space to holistically consider how to improve correctional staffing.
Recruitment
Theme One, Recruitment, will explore how correctional agencies can attract the next generation of corrections professionals through modern recruitment strategies, employer branding, diversity and inclusion initiatives, career pathways, and community engagement.
Topics will include:
Recruitment challenges across prisons, probation, and parole
Attracting younger and diverse workforces
Changing perceptions of corrections careers
Leadership pipelines and succession planning
Recruitment campaigns and workforce marketing
International recruitment experiences and lessons learned
Retention
Theme Two, Retention, will examine strategies to support workforce wellbeing, professional development, organisational culture, and long-term staff engagement.
Topics will include:
Staff wellbeing and psychological safety
Training and continuous professional development
Burnout, fatigue, and workforce resilience
Professional identity and morale
Leadership and supervision
Workplace culture and staff engagement
Trauma-informed workplaces and peer support
Renewal
Theme Three, Renewal, will focus on innovation, modernisation, and future-focused workforce models that strengthen correctional practice and improve outcomes.
Topics will include:
Workforce innovation and reform
Technology and digital transformation
Evidence-informed workforce planning
Dynamic staffing models
Cross-sector partnerships
Modern leadership approaches
Building agile and adaptable correctional organisations
Day 1: Evening Welcome Reception
Day 2: Opening Sessions, Plenary Presentations, Workshops, and Exhibition
Day 3: Plenary Sessions, Workshops, Exhibition, and Closing Session
Day 4: Correctional Facility Visits