An Overview of the Design and Implementation of Performance and Risk Management Dashboards in the Irish Prison Service

TIC 2024 Presentation by Caroline Finn and Donna Creaven (TIC2024-PID006)

Authors

Caroline Finn

Policy and Data Analyst, Irish Prison Service, Ireland

Caroline Finn is a data and policy analyst with the Irish Prison Service. Caroline has responsibility for a number of initiatives across the service with a view to embedding a culture of data driven decision-making. She has been working with the Irish Prison Service since November 2019. Prior to that, she worked as a Senior Crime and Policing Analyst with the Irish Police Service, An Garda Síochána.
She holds a PhD in Social Policy, a Master’s Degree in Applied Social Research, a Bachelor of Arts in Applied Social Studies and a Higher Diploma in Data Analytics. Caroline is currently completing a Masters in Leadership and Innovation in the Public Sector.

Donna Creaven

Director of Corporate Services, Governance and ICT, Irish Prison Service, Ireland

Donna works as Director in the Irish Prison Service with the Department of Justice with responsibility for ICT, Corporate Services & Governance. Trained in law, IT, project and risk management, strategy, public administration and governance, Donna holds a Bachelor of Commerce and a Bachelor of Laws LL.B from the National University of Ireland, Galway and a Masters in Management & Corporate Governance from the University of Ulster. She was awarded the Certified Data Protection Officer designation by the Association of Compliance Officers Ireland having completed a Professional Post Graduate Certificate in Data Protection Policy and Procedures in the University of Dublin and recently completed a Professional Diploma in Strategy & Innovation with the Institute of Irish Management through the University of Cork.
Donna is a member of the Board of Directors for Pobal, a company working on behalf of Government, and in conjunction with communities and agencies, managing funding and providing support for services in the areas of Social Inclusion and Equality, Inclusive Employment and Enterprise, and Early Learning and Care. She has served as a director for a number of voluntary organisations and has provided a focal point for independent advice and guidance on the development and implementation of strategy, governance and compliance for over a decade.

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