Change is Hard: Key Challenges and Learnings About Practice Reform in Custodial Settings

ICPA 2025 Presentation by Andrew Day, Armon Tamatea, Jennifer Galouzis, and Yilma Woldgabreal (PID080)

Authors

Andrew Day

Professor of Criminology, University of Melbourne, Australia

Prof. Andrew Day (University of Melbourne; Flinders University, University of Waikato, Swinburne University, Australia) is an academic who has research interests in areas of offender rehabilitation, violent offending and youth justice. He is a clinical and forensic psychologist by training who is currently involved in projects on trauma-informed correctional care, case management in youth justice, assisting desistance in prisons, and preventing institutional violence. Andrew is widely published in the fields of forensic psychology and criminal justice.

Dr. Armon Tamatea

Senior lecturer

Armon Tamatea PhD PGDipPsych(Clin) is a clinical psychologist who served as a clinician and senior research advisor for the Department of Corrections (New Zealand) before being appointed at the University of Waikato. Armon’s research interests are the gang community, institutional aggression in New Zealand prisons, mental health in prisons, and the roles of culture in correctional settings. He currently divides his professional time between teaching, research, supervision, and clinical practice in the criminal justice arena.

Ms. Jennifer Galouzis

Director, Corporate Research Evaluation and Statistics, Corrective Services New South Wales

Jennifer Galouzis is the Director of Corrections Research, Evaluation and Statistics, Corrective Services NSW, Australia. Jennifer is also a current PhD candidate with the University of Melbourne and her thesis is titled ‘A rehabilitative prison environment and the possibility of therapeutic prisons’. Jennifer’s research interests are in the social and cultural climate of prisons and the measurement of prison performance. She has published papers in the areas of violence, sex offender treatment and risk of re-imprisonment.

Dr. Yilma Woldgabreal

Principal Advisor, African Australian Services, Department for Correctional Services, Australia

Dr. Yilma Woldgabreal serves as the Principal Advisor for African Australian Services at the Department for Correctional Services. With over 24 years of experience spanning community correctional and custodial settings, he has made significant contributions to the field. In 2024, Yilma was honoured with the Australian Corrections Medal in recognition of his distinguished service.

Yilma is a registered psychologist, an adjunct senior lecturer at Flinders University in South Australia, and an Honorary Fellow at Deakin University in Victoria. His research interests include forensic psychology risk assessment, the challenges faced by ethnic minorities within the criminal justice system, and strengths-based rehabilitation approaches. He is particularly focused on positive psychology interventions with individuals who have committed offences.

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