Digital Services for Incarcerated Individuals: How to Balance Freedom with Security for Successful Rehabilitation Programs

ICPA2024 Presentation by Renee Van Aaken and Christopher Ditto (ICPA2024-PID226)

Authors

Renee Van Aaken

Director, Delivery Performance and Culture, Correctional Services, New South Wales Department of Communities and Justice, Australia

Renee Van Aaken is the Director in Delivery Performance and Culture for Correctional Services New South Wales, Australia’s largest prison system, with 33 prisons and housing 12,500 incarcerated individuals. In this position, Ms. Van Aaken led the implementation of in-cell technology, introducing 10,000+ digital devices for the incarcerated and managing the selection of programs and digital services that run on them. She is published in the implementation of this reform in NSW. Based in Sydney, Australia, Ms. Van Aaken has both a social science degree (focused on Criminology) from University of Western Sydney and an MBA from University of Newcastle.

Christopher Ditto

Vice President of Research & Development, ViaPath Technologies, United States

Christopher Ditto is the Vice President of Research & Development at ViaPath Technologies, a leading provider of corrections communication technology. Over the past 14 years, Mr. Ditto has worked on innovating and launching corrections technology and today the solutions he has developed help shape the daily experiences of over one million incarcerated individuals. Mr. Ditto operates out of Silicon Valley and has been involved with ICPA since 2018.

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