“Humanity is Important in Prison... it Starts with Staff”: Lessons Learned from a U.S. Culture Change Training Program

ICPA2023 Presentation by Kelsey Engstrom and Tom Eberhardt (ICPA2023-PID040)

Authors

Kelsey Engstrom

Program Manager, Amend, UCSF, United States

Kelsey Engstrom has studied and worked within criminal justice systems in the United States, Norway, the Netherlands, and the Czech Republic. She has evaluated in-prison programs across the California Department of Corrections and Rehabilitation state institutions, led Wraparound teams inside juvenile detention facilities, and managed substance use treatment contracts for system-impacted individuals. Her research focuses on best practices in detention environments by examining the impact of prison environments on the experienced well-being of correctional staff and incarcerated individuals. Her current work at Amend focuses on empowering correctional professionals in the U.S. to improve their work environment and wellness through culture change interventions. She earned her MSc in Comparative Criminal Justice at Leiden University in the Netherlands and her BA in Law, Societies, and Justice at the University of Washington.

Tom Eberhardt

Senior Advisor, Norwegian Correctional Service (KDI), and Senior Program Manager, Amend, Norway

Tom Eberhardt is a Senior Adviser for the Norwegian Correctional Service (KDI) and Amend Norwegian Director. He was educated at the Correctional Service of Norway Staff Academy as a prison officer and has higher education in economics and crisis management. Tom worked 26 years in different prisons in Norway and held several management positions. Tom was the Warden at Bastøy Prison for six years. Since February 2020, he has worked full time for Amend.

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