Lessons from a Successful Smart Prison System Implementation: A Collaborative Conversation with Top Executives

CTC2025 Presentation by Rick Davis and Christina Reagle (CTC2025-PID152)

Authors

Christina Reagle

Director of Corrections Innovation, Mi-Case

Christina Reagle, former Commissioner of the Indiana Department of Correction, currently serves as the Director of Corrections Innovation at Mi-Case where she leads the development and implementation of transformative correctional management solutions. With over 15 years of experience in the public sector, she has led multiple teams including finance, data science, and technology services. She served as the executive sponsor for Project DELTA, a major modernization initiative that consolidated 13 legacy systems into a single offender management system, achieving a successful go-live just 27 months after the initial kickoff.

She holds a Bachelor’s degree from Indiana University Indianapolis and an MBA from Indiana State University. Christina is a board member of the Association of Women Executives in Corrections and has served as Treasurer for the Corrections Technology Association since 2021.

Rick Davis

Thought Leadership Director and Corrections Technology Subject Matter Expert (SME)

Rick Davis is the Thought Leadership Director and Corrections Technology Subject Matter Expert (SME) at Mi-Case Corporation, bringing over 25 years of experience in public safety. For more than five years, Rick has been instrumental in helping Mi-Case customers implement advanced Offender Management Systems designed to meet evolving public safety needs. Prior to joining Mi-Case, Rick spent nearly 15 years with the Virginia Department of Corrections, including nearly 11 years as Chief Information Officer.

Rick is a past president and board member of the Corrections Technology Association, where he also served as Marketing Director. In addition to his corporate work, Rick is an adjunct professor at Virginia Commonwealth University, teaching Technology Leadership for Managers and Project Management in the Master of Business Administration program. He is an active Project Management Professional (PMP).

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