New Offender Management System and AI Systems Supporting Offenders’ Rehabilitation

CTC2023 presentation by Juho Nurmi and Pia Puolakka (PID034)

Authors

Juho Nurmi

Head of Information Services, Prison and Probation Service of Finland

Juho Nurmi has been working as a Head of Information Services for the Prison and Probation Service of Finland since the end of 2020. In that role, he is responsible for the ICT management and information security in the organization. Prior to that, he has worked as a Data Protection Officer (DPO) for the city of Espoo, second largest city in Finland, and as a Chief of Information Security Officer (CISO) for the Finnish Cancer Society.

Mrs. Pia Puolakka

Project Manager / Senior Specialist, Criminal Sanctions Agency

Ms Pia Puolakka has been working for the Criminal Sanctions Agency since 2012. She started as a prison psychologist. Since 2017, she has been working in the Central Administration, where she first worked as a senior specialist responsible for rehabilitative services including programme work, family work, and psychological and spiritual services in prisons. In 2018, she was appointed as the project manager of the Smart Prison Project. Her current post includes developing digital services for rehabilitative purposes and leading the implementation of the smart prison system. In 2020, she started as the project manager of the RISE AI Project that aims to develop an application that is based on artificial intelligence (AI) for client work and counselling in the Criminal Sanctions Agency. By education she is a forensic psychologist and works also as a private psychotherapist. She has done further studies in artificial intelligence and digitalisation for the purposes of the current Smart Prison and AI projects. She is especially interested in how digitalisation can support the well-being and abilities of people. She is also a board member of the EuroPris ICT Expert Group.

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