Supporting Women Correctional Staff in Community Corrections

WICC2025 Presentation by Siti Nurzafirah Ishak (WICC2025-PID076)

Author

Siti Nurzafirah Ishak

Manager, Community Corrections, Singapore Prison Service, Singapore

Siti Nurzafirah Bte Ishak is a Lead Correctional Rehabilitation Specialist (CRS) with the Singapore Prison Service (SPS), with 14 years of experience to her role. She holds a degree in Psychology from the National University of Singapore and currently serves as the Community Corrections (COMC) Manager, where she oversees programmes focused on offender reintegration. As lead for the team focused on Reformative Trainees, she developed her expertise in rehabilitation. She later specialized in gender-responsive correctional practices, shifting her focus to women offenders. Within her role in the Women’s Team, she led a group of CRS and provided coaching to women correctional officers. Currently, Zafirah serves as an advisor to the Gender-responsive Competence team in COMC, guiding staff in implementing evidence-informed, gender-responsive approaches with women supervisees and advocating for these practices within the community. Her contributions to staff training and development have significantly enhanced Singapore's correctional services. Additionally, she is an Adjunct Lecturer for the Diploma in Correctional & Management Studies at Nanyang Polytechnic.

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