Transforming Corrections Through Digital Innovation

TIC 2024 Presentation by Shaowei Mok (TIC2024-PID068)

Author

Shaowei Mok

Staff Officer, Special Projects, Singapore Prison Service, Singapore

Shaowei joined the Singapore Prison Service in December 2012 and has since held various positions within the Operations Division. His dedication to service excellence led to a pivotal role in the Transformation & Technology Division, where he currently serves.

As a key member of the team, Shaowei plays a crucial role in the development of two critical systems: the Prisons Operations & Rehabilitation System 3 (PORTS3) and the Digitalisation of Inmate Rehabilitation & Corrections Tool 2 (DIRECT2). Shaowei's work involves a comprehensive learning journey to gain a deep understanding of the organisation's challenges. His focus on addressing these pain points through digital solutions has been instrumental in the development of these systems.

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