

Director Intelligence & Investigations Branch, Queensland Corrective Services Intelligence Group, Australia

National Manager Intelligence, New Zealand Department of Corrections, New Zealand

Managing Director, Intelability, Australia
Helen Glazebrook is a leading criminal intelligence expert with extensive experience driving intelligence reform across Australian corrective services, including custodial, parole, probation and the youth justice sector. With an extensive background in Australian law enforcement spanning across 30 years in state and federal policing, she has led the development of intelligence frameworks, practices, technologies, and legislative reforms that strengthen safety, proactive information sharing and executive decision-making, while supporting safer outcomes for officers, clients, and communities. Helen has developed intelligence capability for community corrections, parole boards and probation specialists across Queensland, Western Australia, Tasmania and the Australian Capital Territory. Helen has also built a bespoke intelligence capability for Australian Border Force Immigration Detention and just completed a current state intelligence review for Northern Territory Department of Corrections and the Suffolk County’s Corrections Intelligence Centre in Long Island, New York. Reform projects provided by Helen are based on corrections intelligence international best practice identified through a Winston Churchill Fellowship completed in 2022. Helen holds a degree in Justice Studies, specialising in intelligence and investigations, chairs the International Corrections and Prison Association Correction Intelligence Network Group as well as the Community of Practice on Corrections Intelligence for the Australian Institute of Professional Intelligence Officers and has lectured and coordinated intelligence studies at Queensland University of Technology.
Director Intelligence & Investigations Branch, Queensland Corrective Services Intelligence Group, Australia
Rob has 40 years combined experience in Policing and Corrections, with 26 years focused on Queensland Corrective Services (QCS) operations, 26 years working as a member of the Queensland Intelligence community and 23 years as a member of the Queensland Police Service (QPS) as an operational Detective with a background in investigations, covert operations, intelligence and surveillance operations and an intelligence training background at the Queensland Police College. Rob is a qualified criminal intelligence analyst who has led and coordinated intelligence operations with the Bureau of Criminal Intelligence Queensland (BCIQ) and worked as a surveillance / intelligence operative in multi-agency operations with the NSW Police and the National Crime Authority (NCA); and completed the National Strategic Intelligence course at the Australian Police College, Manly. Rob is a strong strategic leader and experienced intelligence practitioner, having held the highest intelligence roles within QCS for the past 10 years. Rob is a highly regarded and valued member of the Corrections intelligence community, the Australia New Zealand Corrections Intelligence (ANZCI) Leadership Group and a member of the Australian Institute of Professional Intelligence Officers (MAIPIO).
National Manager Intelligence, New Zealand Department of Corrections, New Zealand