The ICPA webinar “Transforming Corrections: Leading from the Middle Towards Vision and Mission” will explore the critical role of middle managers in driving meaningful organizational change within correctional systems. The session will highlight how leaders positioned between executive management and frontline staff serve as essential bridges for translating strategic vision into operational reality.

Interim Director of the Global Engagement Center, Sam Houston State University, United States



Bridging the Gap: Addressing Staff Turnover, Training Gaps, and Leadership Development in Correctional Institutions
Staff turnover and promotion to management positions takes years. In the meantime, in-service training may be lacking for them. This deepens the gap in understanding the institution's mission, standards, and evolving prison contemporary role. Professional training for staff is easily adaptable, but it's important to remember those who completed it several or a dozen years ago and now hold management positions. All to prevent to misunderstood and conflicts.

Interim Director of the Global Engagement Center, Sam Houston State University, United States

Director, Safe Inside Project

Senior Criminal Justice Consultant, United Kingdom
Paul Baker is a senior criminal justice and public safety leader with more than 30 years’ experience across the UK, Australia and the Middle East. He has led complex prison, probation and public safety operations in both the public and private sectors, including roles as Prison Governor, Prison Group Director and Director of Strategy, Risk & Compliance at NEOM Public Safety in Saudi Arabia. His expertise includes organisational transformation, governance, risk management, operational leadership and rehabilitative culture change. Paul has managed multi-million-pound budgets and large workforces, delivering measurable improvements in performance, safety, staff culture and reducing reoffending outcomes in high-risk environments.
Former Deputy Director General, Polish Prison Service