CTC2023 - PID008 - Nicholas Rowe, Simon Charnock & Roger McCarthy

The human aspect of technology at Clarence Correctional Center

Authors

Simon Charnock

Business Development Director Justice and Immigration, Serco, Australia

Simon Charnock is the Justice and Immigration Business Development Director for Serco Asia-Pacific. With nearly 30 years of experience in the justice and immigration industry, Simon is a seasoned professional with a proven track record of success across the UK, NZ and Australian markets. Having joined the UK public sector Prison Service in 1991 and delivered a variety of roles before coming to Australia in 2011, he has a deep understanding of the unique challenges faced by these sectors and has a talent for developing innovative solutions to address them. Simon's expertise in business development and strategic planning has been instrumental in driving growth and expansion for Serco. He is a results-driven leader who is passionate about delivering high-quality services to clients and ensuring Serco is well-positioned to continue delivering excellent results for its clients.

Nicholas Rowe

General Manager Justice Operations, Serco

Nicholas Rowe is the General Manager of Justice Operations for Serco ASPAC. Nicholas oversees the justice operations for the Asia-Pacific Justice and Immigration business, having worked in senior operational leadership roles in the UK, Australia and New Zealand within Corrections facilities, including the South Queensland Correctional Facility. With nearly 30 years of experience in the field of justice and corrections across these jurisdictions, in both public and private sectors, Nicholas has a proven track record of successfully leading large-scale justice operations and projects. He has a deep understanding of the complexities of the justice system and a commitment to delivering innovative solutions that improve the efficiency and effectiveness of justice services. Nicholas is highly skilled in operational leadership, project management, stakeholder engagement, innovation and team leadership, and has a reputation for delivering results.

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