CTC2023 - PID034 - Juho Nurmi & Pia Puolakka

New Offender Management System and AI Systems Supporting Offenders’ Rehabilitation

Authors

Pia Puolakka

Senior Specialist, Team Leader, Prison and Probation Service of Finland

Ms Pia Puolakka has been working for the Criminal Sanctions Agency since 2012. She started as a prison psychologist. Since 2017 she has been working in the Central Administration. There, she first worked as a senior specialist responsible for rehabilitative services including programme work, family work, and psychological and spiritual services in prisons. In 2018 she was appointed as the project manager of the Smart Prison Project. Her current post includes developing digital services for rehabilitative purposes and leading the implementation of the smart prison system. In 2020 she started as the project manager of the RISE AI project that is developing artificial intelligence (AI) application for client work and counselling in the Criminal Sanctions Agency. In 2021 she also took the lead of the New Prison Hospital Project. By education she is a forensic psychologist and works also as a private psychotherapist. She has done further studies in Artificial Intelligence for the purposes of the current RISE AI project. She is especially interested in how digital means can contribute to people's well-being and abilities. She is a board member of the EuroPris ICT Expert Group.

Juho Nurmi

Head of Information Services, Prison and Probation Service of Finland

Juho Nurmi has been working as a Head of Information Services for the Prison and Probation Service of Finland since the end of 2020. In that role, he is responsible for the ICT management and information security in the organization. Prior to that, he has worked as a Data Protection Officer (DPO) for the city of Espoo, second largest city in Finland, and as a Chief of Information Security Officer (CISO) for the Finnish Cancer Society.

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