Advancing Corrections Journal - Edition #13 - What Else Works ... Volume 1 (ACJ13-A013)
Abstract
Research across disciplines links improved customer outcomes to organizational culture, and organizational leadership drives that culture. The same links may also exist in corrections such that improved prison culture may facilitate better outcomes for returning citizens, and correctional leaders can influence those improvements. Warden Exchange®, a program of Prison Fellowship®, was developed based on the hypothesis that equipping corrections professionals to be transformational leaders will ultimately lead to better prison culture and outcomes. Evaluation evidence suggests that prison leaders may indeed hold the key to transforming culture in corrections. Further investigation is recommended.
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